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Old 07-20-2013, 10:34 AM   #16
onebuck
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Registered: Jan 2005
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Hi,

First, I would make the backup as suggested by other members. Then get the manufactures diagnostic set if you wish to test further. If the drive is in question and you did state that a RMA was given then ship it back to the manufacture. I agree that you should not be getting errors on a new drive with low hours.

You should use the diagnostic set to test then make your decision(s) based on the test results.
 
Old 07-20-2013, 10:59 AM   #17
flyinggeorge
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Asus said they do not offer a diagnostic tool to end users. I don't know of any others, except maybe fsck? But I am likely going to send it in for the RMA. There was a sudden loss of power issue about a week or two before this happened.
 
Old 07-20-2013, 05:42 PM   #18
rknichols
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I notice that the 5 errors listed all occurred at about the same time (1615 hours) and refer to the same LBA. I also see that the G-Sense_Error_Rate (parameter 191) had a raw value of 1 in the first report (at 1637 hours) but returned to 0 in the second report (at 1657 hours). That in combination with the oddity of a Reallocated_Event_Count of 47 while both Current_Pending_Sector and Reallocated_Sector_Ct are zero suggests that some external event happened at around 1615 hours to cause the errors. Since the long test currently passes without error, I believe that the drive is now fine.

You might have difficulty getting a warranty replacement for a drive that now passes all tests and has zero reallocated or pending sectors.
 
Old 07-20-2013, 09:45 PM   #19
mRgOBLIN
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It's a Hitachi drive.

http://www.hgst.com/hdd/support/down...2_v416_b00.iso

http://www.hgst.com/support/troubles...eshooting-tips
A windows version here if that's an option.
http://www.hgst.com/support/downloads/#WINDFT
 
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