HP Envy 110 Printer, Device Communication Error (5012)
Hi:
The last time I had my Slackware machine on my HP Envy Printer worked fine. Since than there have been a few nasty thunderstorms with lightning. I hope it didn't destroy my printer. It made a copy for me a while ago so that's working. It just won't print any job so I cancelled them. The HP Device Manager says: Code:
the queue Envy_110 is not enabled /usr/lib64/cups/backend/hpfailed I do not have a policies tab Took a screenshot to show you what's going on. http://s1052.photobucket.com/user/Ul...Error.png.html http://s1052.photobucket.com/user/Ul...nter2.png.html I have been in the Settings>Print Settings twice and ensured that it is enabled but it doesn't make any difference. Any help would be greatly appreciated-;) |
Hey Zt,
Really interesting examination of a related problem I'm not sure if it's 'cupsd.conf' or 'printers.conf' but check and see if Code:
cat /etc/cups/printers.conf (or maybe cupsd.conf) | grep -n ' /usr/lib64/cups/backend/hpfailed' What may have happened when you had a power outage is cups marked the printer as failed and now HP Device Manager cannot get it to reconsider that hasty decision. The line number will be helpful in locating it to fix it. BTW, did you ever flash that bios on the new mother board? How did that work out? |
Something you might want to try... you have HPLIP on your system, so:
It can't hurt to simply delete a printer and re add it with hp-setup (part of HPLIP); you do not need to be logged in as root to do this (you'll be prompted for the password when it's needed). Open CUPS in your browser (http://localhost:631) then select Printers. Select the printer, then Maintenance, then Cancel all Jobs (just to make sure there are no pending jobs). Then select Administration, then Delete Printer. Exit CUPS. Open a terminal window and enter Code:
hp-setup If hp-setup can't see the printer, exit hp-setup and disconnect the USB cable, wait a few seconds and plug it back in in either the same jack or a different USB jack and restart hp-setup. You may want to shut the printer off and then turn it back on (wait while it goes through its little start up sequence before executing hp-setp). Most of the time, this will "fix" the problems you're describing. By the way, once you've installed an H-P printer with hp-setp you'll notice a blue circle with the H-P logo on your panel. You can manage the printer from that and do all sorts of things. Also, once HPLIP is running, if you plug in another H-P device it will be automatically configured and added to CUPS for you. The final step is to open CUPS again, select Printers, select the printer, select Administration and select Set As Server Default. That way, you can do things like Code:
lp filename Your printer may have gotten fried (may!). In that case, well, it's a copy machine or a doorstop, sorry. Hope this helps some. |
The printer is stopped, according to the screenshot.
This happens to me sometimes too, I don't know why. Note that even if the printer is turned off, it will appear as "started/idle". Click on the "Start printer", I think it will ask for root password. There is also a command line option http://www.linuxquestions.org/questi...6/#post5111483 |
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root@redhatcat:~# cat /etc/cups/printers.conf It is connected to my wireless network. Haven't flashed the BIOS yet as MSI just made a new BIOS update and I haven't been able to find the box the mobo came in. MSI needs the model and serial number to give me confirmation for the correct BIOS Update. |
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Opening Cups in my browser going through Maintenance, cancelling all jobs and deleting the printer is just what I did. After doing so I used the terminal to reset "hp-setup" As soon as I closed the terminal I went directly to the document I needed printed and it was a success! |
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Thanks for the link-;) |
It nice to have a working printer!
http://s1052.photobucket.com/user/Ul...nCups.png.html http://s1052.photobucket.com/user/Ul...Setup.png.html @dijetlo: Is it possibly that when the lights flickered a few times during the thunderstorm is that what made cups hick-cup or short circuit? (like you said cups couldn't reconsider) I'm thinking that your correct because my internet did go down for maybe 2-5 min's and than the network was back up and running again. |
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