[SOLVED] Need suggestion:->>Failed HTTPS transfer to https://supportfiles.sun.com/curl
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So I need to know that first whose job is to update/provide this certificate, Network Team or we Unix team.
If Unix Team on which Server do we need to update this as from all Servers when we execute explorer we get below message:-
Code:
Dec 27 05:07:03 server31[27116] explorer: ERROR More details here: http://curl.haxx.se/docs/sslcerts.html
Dec 27 05:07:03 server31[27116] explorer: ERROR
Dec 27 05:07:03 server31[27116] explorer: ERROR curl performs SSL certificate verification by default, using a "bundle"
Dec 27 05:07:03 server31[27116] explorer: ERROR of Certificate Authority (CA) public keys (CA certs). If the default
Dec 27 05:07:03 server31[27116] explorer: ERROR bundle file isn't adequate, you can specify an alternate file
Dec 27 05:07:03 server31[27116] explorer: ERROR using the --cacert option.
Dec 27 05:07:03 server31[27116] explorer: ERROR If this HTTPS server uses a certificate signed by a CA represented in
Dec 27 05:07:03 server31[27116] explorer: ERROR the bundle, the certificate verification probably failed due to a
Dec 27 05:07:03 server31[27116] explorer: ERROR problem with the certificate (it might be expired, or the name might
Dec 27 05:07:03 server31[27116] explorer: ERROR not match the domain name in the URL).
Dec 27 05:07:03 server31[27116] explorer: ERROR If you'd like to turn off curl's verification of the certificate, use
Dec 27 05:07:03 server31[27116] explorer: ERROR the -k (or --insecure) option.
Dec 27 05:07:03 server31[27116] explorer: Transfer failed (attempt 3 of 5)
Dec 27 05:07:03 server31[27116] explorer: Waiting one minute before next try
Dec 27 05:08:04 server31[27116] explorer: ERROR EXPL-15305: Failed HTTPS transfer to https://supportfiles.sun.com/curl (exit code: 60)
Dec 27 05:08:04 server31[27116] explorer: ERROR EXPL-15306: Error output from curl:
Dec 27 05:08:04 server31[27116] explorer: ERROR curl: (60) SSL certificate problem, verify that the CA cert is OK. Details:
Dec 27 05:08:04 server31[27116] explorer: ERROR error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
Dec 27 05:08:04 server31[27116] explorer: ERROR More details here: http://curl.haxx.se/docs/sslcerts.html
Dec 27 05:08:04 server31[27116] explorer: ERROR
Distribution: Solaris 11.4, Oracle Linux, Mint, Debian/WSL
Posts: 9,789
Rep:
Quote:
Originally Posted by manalisharmabe
So I need to know that first whose job is to update/provide this certificate, Network Team or we Unix team.
That would be neither of them but anyway as you do not manage this certificate. In any case, I wouldn't expect it to be updated given the fact supportfiles.com is going to be decommissioned. Have a look to the last paragraph of the https://supportfiles.sun.com/upload page for details.
Distribution: Solaris 11.4, Oracle Linux, Mint, Debian/WSL
Posts: 9,789
Rep:
Quote:
Originally Posted by manalisharmabe
Yes, I did read that paragraph.
...
So how to upload data to sun site?
The page I posted a link to explains the new method to upload data to Oracle. supportfiles.com is being decommissioned.
Quote:
How to resolve this issue and where to update the certificate?
The certificate is expired and is installed on an Oracle server, nothing you can fix. You might want to investigate if a newer version of explorer doesn't use an updated upload method.
Several upload methods currently exist in production:
MY ORACLE SUPPORT File Upload
FTPS (not SFTP) & HTTPS to transport.oracle.com (NEW)
Supportfiles – (being decommissioned April 2014)
Diagnostic Assistant
Oracle Configuration Manager
Secure File Transfer
So I guess, I need to use transport.oracle.com instead of Supportfiles.oracle.com
I will find out where exactly I need to edit this.
I need to know where exactly I need to implement this certificate, i really have NO idea about it.
However when I changed this entries in file
Code:
/etc/opt/SUNWexplo/default/explorer
from
Code:
# Where explorer output should be posted
EXP_TRANSPORT="https://supportfiles.sun.com/curl"
to
Code:
#
# Where explorer output should be posted
EXP_TRANSPORT="http://transport.oracle.com/curl"
I got below messaage , the data was sent to Oracle.
Code:
Dec 31 09:34:32 server31[18723] explorer: explorer.844d540d.server31-2013.12.31.08.26.tar.gz created
Dec 31 09:34:32 server31[18723] explorer: explorer.844d540d.server31-2013.12.31.08.26.tar.gz sent to http://transport.oracle.com/curlDec 31 09:34:33 server31[18723] explorer: Removing previous explorers from /opt/SUNWexplo/output ...
Dec 31 09:34:42 server31[18723] explorer: Explorer finished
So I need to know where exactly is the problem and where I need to do required changes?
As far as the current Curl package is concerned it had wordk properly with 8.01 Sun Explorer version for last 3 weeks.
Please advise, what I need to do here to resolve the issue.
Thanks.
Last edited by manalisharmabe; 12-31-2013 at 02:56 AM.
That depends on what you mean with "do something".
Oracle is not going to send the explorer files from your site to them. That's up to you to configure and schedule this.
Yes, now only Oracle had to do with this error to resolve it and they did it after opening ticket with them, no my data is getting sent to oracle. it took them long to understand that, the problem is at their end. :-(
Code:
Jan 10 07:48:29 server31[25066] explorer: explorer.83cfab13.server31-2014.01.10.06.41.tar.gz sent to https://supportfiles.sun.com/curlJan 10 07:48:29 server31[25066] explorer: Removing previous explorers from /opt/SUNWexplo/output ...
Thank you very very much for your valuable time and suggestion, its been great help for me and I learn one more new thing from you people.
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