Up2date Problems go here
 

I see a lot of people posting that have problems with up2date. As many of you know Red Hat's SSL certificate expired recently:

SSL Connection Errors

On August 28th, the SSL certificates used by up2date, rhn_register, and the RHN applet expired. Systems attempting to connect to RHN using an older certificate will receive 'certificate verify failed' errors. Please see the following instructions to download the latest versions of up2date and rhn_register.

Here is the link you will need to get the new rpm files:
https://rhn.redhat.com/help/latest-up2date.pxt

*** Follow the instructions and you will be OK ***

The easiest thing to do is to download the RPMs you need into one directory, cd to the directory, and run
rpm -Fvh *.rpm

Then you can test to make sure that everything works with 'up2date -p'

Common Issues:
1) You run the rpm command and it appears to complete but you still get errors.

1a) Check the file name. If you used IE to download your files sometimes this puts a '[1]' into the files name. Make sure you rename the files without the '[1]'.

2) I ran rpm -F up2date -or- rpm -F up2date-gnome and I get a dependency issue.

2a) If you have both up2date and up2date-gnome installed then you need to freshen then at the same time. The instructions above tell you a short cut, but the full command is:
rpm -Fvh up2date-3.1.23.2-1.i386.rpm up2date-gnome-3.1.23.2-1.i386.rpm
-or-
rpm -Fvh up2date-*.rpm

These are just some of the common things I've seen this week, add on as you like and reference this thread when people are having problems with this.

I guess it'd be best to make it a sticky for now.
Hopefully this all ends up as some form of Frequently Answered Questions...

RH8 up2date....Success at last
 

Hi all,

I have been really struggling with this new up2date thing for a few days now. I have been reading the postings about this, but with no joy. I am fairly new to RH and "rpm's" so I had to delve into the man pages concerning what commands to use. Until now I had tried various commands for instance:

rpm -Fvh up2date-3.1.23.2-1.i386.rpm
warning: up2date-3.1.23.2-1.i386.rpm: V3 DSA signature: NOKEY, key ID db42a60e
error: Failed dependencies:
python >= 2.2.2 is needed by up2date-3.1.23.2-1
rhpl >= 0.81-2 is needed by up2date-3.1.23.2-1
up2date = 3.0.7.2 is needed by (installed) up2date-gnome-3.0.7.2-1


rpm -U up2date*.rpm....

Still nuffin!

So I tried: rpm -Fvh --nodeps up2date*
warning: up2date-3.0.7.2-1.i386.rpm: V3 DSA signature: NOKEY, key ID db42a60e
Preparing... ############################ [100%]
1:up2date ############################ [ 50%]
2:up2date ############################ [100%]

Success..

If any knows how this worked, or if I have totally "Totalled" my Linux box. Please let me know.. Also will this cause any unwanted future problems..


Lub0


:newbie:

Linux Lewis IS the heavyweight champion of the world.....:D

Today I finally got the chance to try and update up2date and I get this when I try to install the rpms.

error: cannot get exclusive lock on /var/lib/rpm/Packages
error: cannot open Packages index using db3 - Operation not permitted (1)
error: cannot open Packages database in /var/lib/rpm


Any help that can be offered is greatly appreciated.

Figured it out. I wasn't logged in as root.
:newbie:

1) I had a download problem with mozilla 1.5b. If I use the right mouse button to "save link target as", for example, rhn_register-2.8.27-1.7.3.i386.rpm is 393674 bytes with obviously the wrong checksum, as opposed to 196463 bytes (with the right checksum). A direct click works, with an indication the "the site has suggested that .... be handled as an attachment.

2) I already had rhn_register-2.8.27-1.7.3.i386.rpm installed, so rpm -Fvh did not work. (I still got an SSL error.) I used rpm -Uvh --force *.rpm. It needed to update the certificate. Then all is fine.

3) Thanks for posting this. I was wondering what was going on. Hey, the advantage is I have never had the RHN respond and download files so quickly, I think a lot of other people are in the same boat.. Now might be the time to attempt the up2date 7.3 -> 9.0 extravaganza I've been thinking of. On a duplicate install, of course.

RH8 up2date
 

This appears to be a big problem with RH users at the moment. I have seen so many postings about this, I could write a book about it.

All the best


Lub0


:newbie:

Just a side note... I haven't used up2date since I started using apt for RPM.

<< http://ayo.freshrpms.net/ >>

Re: RH8 up2date....Success at last
 

I've had to use the --nodeps options a few times with different people. You should be OK. As long as you have python and rhpl installed:
rpm -q python rhpl
your gold!

Additional way to update ssl cert:

[Secret way ??]

wget -q -O - https://rhn.redhat.com/help/new-cert.sh | /bin/bash

Then you can run "up2date up2date".

ThX
 

Thanks man..............

I think the other packages you mentioned were installed ok.



Lub0


:newbie:

I too struggled with making the Up2date and Up2date-gnome rpms work; failed dependencies.

I noticed the little message at the bottom of the RHN annuncement saying that alternatively (but not recommended), I could just simply download the SSL certificate;

open a terminal window, log in as root, and type:

wget -q -O - https://rhn.redhat.com/help/new-cert.sh | /bin/bash

then ran up2date again.

It Worked!:)

SSL error
 

I have done a clean install of RH9 using Server options, but I cannot get the up2date working.

I have followed the instructions on RHN to download latest version of up2date, but it's still not working.

I did install RH9 as Server on this pc some months ago, but couldnt get up2date to work then either, so I wiped the disk and re-installed as Desktop and up2date was ok.

All this was prior to the certificate expiry, so I don't think it has anything to do with that.

If I run Terminal and type "up2date --register" it launches the up2date window, but as soon as I click on Forward to take me to step 1 the Terminal window fills with code, the last line of which is:-

SSL ERROR: [('SSL routines', 'SSL23_WRITE', 'ssl handshake failure')]

This pc is connected to the internet using ISDN2 via an NT4 server running MS Proxy.

I am desperate to get this machine up and running so I can experiment with using it as a proxy server (squid I believe is the baby), then I can kill of the MS server - yipee!!

Any help would be greatly appreaciated thanks.

Dunx

p.s - I am a real Linux newbie, so simple instructions are very welcome, like "press the big button marked ON, use the keyboard to type in your user name and password, use the mouse to click on the red hat thingy, go up to System Tools, select Terminal, etc, ect - I think you get the drift!!!"

Hi, I am afraid I am a bit of a newbie myself, all I can say on this subject is I tried everthing to get my up2date to work, I kept getting an error like the one you got. I overcame the it with "rpm -Fvh --nodeps up2date*"
warning: up2date-3.0.7.2-1.i386.rpm: V3 DSA signature: NOKEY, key ID db42a60e
Preparing... ############################ [100%]
1:up2date ############################ [ 50%]
2:up2date ############################ [100%]


It installed fine and I was able to download all the updates.....

Hope this is of some help to you..


Lub0

Thanks lub0, i will give that a try.

Just out of interest when you installed RH did you set it up as a Server or Desktop install ??

Test your connectivity with RHN:
telnet xmlrpc.rhn.redhat.com 443

You should get this:
[root@jaws root]# telnet xmlrpc.rhn.redhat.com 443
Trying 66.187.232.101...
Connected to xmlrpc.rhn.redhat.com (66.187.232.101).
Escape character is '^]'.


Are there any other network issues? Proxy server?

i have just re-installed RH9 Linux (again as a server), mainly cos I needed to put a Doze partition on to have w2k on there as well.

I downloaded the stuff from RHN for up2date and tried the --nodeps, still doesnt work.

Tried the telnet, but get error:-

Temporary failure in name resolution
rhn.redhat.com: Hostname lookup failure

I tried the same telnet command on a Doze pc on the same network/proxy server and it connects ok to RHN.

There must be some little setting I need to change to make it work, any clues please??

Sounds like a DNS issue, check your /etc/resolv.conf file, make sure you can ping your nameservers. Can you resolve other hostnames?

try to ping xmlrpc.redhat.com then try to ping the IP address 66.187.232.101

Examples:

# cat /etc/resolv.conf
; generated by /sbin/dhclient-script
nameserver 10.0.0.254
nameserver 10.0.0.253

# ping xmlrpc.rhn.redhat.com
PING xmlrpc.rhn.redhat.com (66.187.232.101) from 10.0.0.1 : 56(84) bytes of data.
64 bytes from xmlrpc.rhn.redhat.com (66.187.232.101): icmp_seq=1 ttl=126 time=75.5 ms
64 bytes from xmlrpc.rhn.redhat.com (66.187.232.101): icmp_seq=2 ttl=126 time=68.4 ms

--- xmlrpc.rhn.redhat.com ping statistics ---
2 packets transmitted, 2 received, 0% loss, time 1010ms
rtt min/avg/max/mdev = 68.412/71.967/75.523/3.565 ms

# ping 66.187.232.101
PING 66.187.232.101 (66.187.232.101) from 10.0.0.1 : 56(84) bytes of data.
64 bytes from 66.187.232.101: icmp_seq=1 ttl=126 time=82.5 ms
64 bytes from 66.187.232.101: icmp_seq=2 ttl=126 time=82.2 ms
64 bytes from 66.187.232.101: icmp_seq=3 ttl=126 time=75.2 ms

--- 66.187.232.101 ping statistics ---
3 packets transmitted, 3 received, 0% loss, time 2016ms
rtt min/avg/max/mdev = 75.224/79.987/82.505/3.369 ms

To pcdunx, post #17
 

I just had a similar issue with RHN. In my case, after up2date update, the system profile on the RHN website had entered a second system profile that was no longer the sign-on name I had been using. I deleted the new profile, checked the original system profile, and changed my entitlements from none to demo. All now works as before. Hope this helps.

Ignoring package dependencies is an ugly workaround and can be the source of problems in case you've got wrong packages. Normally, you would download both packages, up2date and up2date-gnome, and install both at once:

rpm -Fvh up2date*
or:
rpm -Uvh up2date*

or explicit:
rpm -Uvh up2date-gnome-3.9.26-2.i386.rpm up2date-3.9.26-2.i386.rpm

Ok First post here!!!
 

I too was having probs and after readin here i tried some things...and im cool with up2date now!!! ...Thanks!!!

Heres what i did!
wget -q -O - https://rhn.redhat.com/help/new-cert.sh | /bin/bash
Testing SSL connectivity against https://xmlrpc.rhn.redhat.com/XMLRPC ...
Connectivity OK, test succeeded

The file /usr/share/rhn/RHNS-CA-CERT has been successfully updated.
Please run 'up2date' to download the latest updates.

OOH and BTW.......26 mins. of updates....on cable!!!

I followed the instructions from:
https://rhn.redhat.com/help/latest-up2date.pxt
md5sum 'filename' worked fine
rpm -Fvh up2date-* worked fine
up2date -p asked me to run up2date --register
up2date --register ran the update agent, but when I clicked 'forward'
the console was filled by rubbish from traceback and the console froze.

Any help would be gratefully received.
Thanks,
Chris

That doesn't sound right unless you didn't have a RHN account before.
What version of Red Hat Linux?

What version of up2date? rpm -qa 'up2date*'

What traceback output? You could run up2date from a terminal program and redirect its output to a file:
up2date &> output.txt

I have a virgin copy of RedHat 9, which I have not been able to register yet.

[root@MMME1 pascal]# rpm -qa 'up2date*'
up2date-3.1.23.2-1
up2date-gnome-3.1.23.2-1

Traceback output:
[root@MMME1 pascal]# up2date --register
Traceback (most recent call last):
File "/usr/share/rhn/up2date_client/gui.py", line 405, in onPrivacyPagePrepare text = rhnreg.privacyText()
File "/usr/share/rhn/up2date_client/rhnreg.py", line 176, in privacyText
return rpcServer.doCall(s.registration.privacy_statement)
File "/usr/share/rhn/up2date_client/rpcServer.py", line 114, in doCall
ret = apply(method, args, kwargs)
File "/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__
return self.__send(self.__name, args)
File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 126, in _request
verbose=self._verbose
File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 112, in request
connection = self.get_connection(host)
File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 239, in get_connection
trusted_certs=self.trusted_certs)
File "/usr/lib/python2.2/site-packages/rhn/connections.py", line 184, in __init__
HTTPProxyConnection.__init__(self, proxy, host, port, username, password)
File "/usr/lib/python2.2/site-packages/rhn/connections.py", line 119, in __init__
HTTPConnection.__init__(self, proxy)
File "/usr/lib/python2.2/site-packages/rhn/connections.py", line 50, in __init__
httplib.HTTPConnection.__init__(self, host, port)
File "/usr/lib/python2.2/httplib.py", line 491, in __init__
self._set_hostport(host, port)
File "/usr/lib/python2.2/httplib.py", line 502, in _set_hostport
raise InvalidURL("nonnumeric port: '%s'" % host[i+1:])
httplib.InvalidURL: nonnumeric port: '8080/'

I forgot to say thanks to Misc!

Try to remove your system profile from RHN website, then re-register the system. If you re-register and get errors, remove the RPM's and re-install them. Check your md5 sum, check the package names. Clear out /var/spool/up2date, clear out /etc/sysconfig/rhn/

good luck

If that doesn't work, grab your original rpm's from your CD's and use the wget stuff posted here.

Thanks for your reply.

I'm a newbie and would be grateful if you would let me know how to remove and reinstall the RPMs.

Thanks,
Chris

Don't reinstall up2date. It doesn't look like it's necessary. It looks more like you made a configuration mistake when you configured a proxy server. Check your up2date configuration: up2date --configure

Or post the /etc/sysconfig/rhn/up2date file. I'm sure at least the httpProxy= line is wrong.

I have reloaded my RedHat 9 from scratch.

The md5sums are fine:
md5sum *
3faabcb9cc610627fe378b88d0b2b928 up2date-3.1.23.2-1.i386.rpm
733d0aca17c15af0b1fa709ba86337dc up2date-gnome-3.1.23.2-1.i386.rpm

The rpm -Fvh up2date-* was fine:
rpm -Fvh up2date-*
Preparing... ########################################### [100%]
1:up2date ########################################### [ 50%]
2:up2date-gnome ########################################### [100%]

However, up2date --register now gives:
Fatal error retrieving privacy statement: name or service not known

up2date --configure looks OK
RedHat server: https://xmlrpc.rhn.redhat.com/XMLRPC
The proxy is correct too.

Any ideas or help would be gratefully received.

Many thanks,
Chris

Here is the contents of my /etc/sysconfig/rhn/up2date file:

[root@MMME1 rhn]# cat up2date
# Automatically generated Red Hat Update Agent config file, do not edit.
# Format: 1.0
networkSetup[comment]=None
networkSetup=1

retrieveOnly[comment]=Retrieve packages only
retrieveOnly=0

enableRollbacks[comment]=Determine if up2date should create rollback rpms
enableRollbacks=0

pkgSkipList[comment]=A list of package names, optionally including wildcards, to skip
pkgSkipList=kernel*;

storageDir[comment]=Where to store packages and other data when they are retrieved
storageDir=/var/spool/up2date

adminAddress[comment]=List of e-mail addresses for update agent to communicate with when run in batch mode
adminAddress=root@localhost;

noBootLoader[comment]=To disable modification of the boot loader (lilo, silo, etc)
noBootLoader=0

serverURL[comment]=Remote server URL
serverURL=https://xmlrpc.rhn.redhat.com/XMLRPC

fileSkipList[comment]=A list of file names, optionally including wildcards, to skip
fileSkipList=;

sslCACert[comment]=The CA cert used to verify the ssl server
sslCACert=/usr/share/rhn/RHNS-CA-CERT

noReplaceConfig[comment]=When selected, no packages that would change configuration data are automatically installed
noReplaceConfig=1

noReboots[comment]=Disable the reboot actions
noReboots=None

useNoSSLForPackages[comment]=Use the noSSLServerURL for package, package list, and header fetching
useNoSSLForPackages=0

systemIdPath[comment]=Location of system id
systemIdPath=/etc/sysconfig/rhn/systemid

enableProxyAuth[comment]=To use an authenticated proxy or not
enableProxyAuth=0

retrieveSource[comment]=Retrieve source RPM along with binary package
retrieveSource=1

versionOverride[comment]=Override the automatically determined system version
versionOverride=

headerFetchCount[comment]=The maximimum number of rpm headers to fetch at once
headerFetchCount=10

networkRetries[comment]=Number of attempts to make at network connections before giving up
networkRetries=5

enableProxy[comment]=Use a HTTP Proxy
enableProxy=1

proxyPassword[comment]=The password to use for an authenticated proxy
proxyPassword=

noSSLServerURL[comment]=Remote server URL without SSL
noSSLServerURL=http://xmlrpc.rhn.redhat.com/XMLRPC

keepAfterInstall[comment]=Keep packages on disk after installation
keepAfterInstall=1

proxyUser[comment]=The username for an authenticated proxy
proxyUser=

removeSkipList[comment]=A list of package names, optionally including wildcards
that up2date will not remove
removeSkipList=kernel*;

useGPG[comment]=Use GPG to verify package integrity
useGPG=1

gpgKeyRing[comment]=The location of the gpg keyring to use for package checking
gpgKeyRing=/etc/sysconfig/rhn/up2date-keyring.gpg

debug[comment]=Whether or not debugging is enabled
debug=0

httpProxy[comment]=HTTP proxy in host:port format, e.g. squid.redhat.com:3128
httpProxy=http://www.ncl.ac.uk/default.pac

headerCacheSize[comment]=The maximum number of rpm headers to cache in ram
headerCacheSize=40

forceInstall[comment]=Force package installation, ignoring package, file and config file skip list
forceInstall=0

noReboot[comment]=Disable the reboot action
noReboot=0

That is not host : port format either. You cannot enter a proxy-autoconfigure file here. Enter either

httpProxy=128.240.229.7:8080

or

httpProxy=128.240.229.65:8080

if you really need that proxy.

Thanks again for your help Misc.

How do I change the httpProxy? Is that in the network setting on the programs menu?

Chris

As mentioned earlier: up2date --configure

I have now gone into 'preferences' then 'networking settings' and changed the proxy to manual and 128.240.229.7:8080 and the problem remains the same.

Thanks Misc.
Its working now. Excellent.

Chris

I am having the same problem.
I updated the ssl like it said on the website, and if I try to again it says that it is already installed.
SO, why do I always get the "Problem Registering User" error?
When I click on the Register RHN to begin with, I get a blank screen (where some type of license agreement should be), then I say.. use existing account.. put in my user name and pass (from registering REDHAT 9 Prof on the website) then click finish.. but then the error.
Any Ideas why?
I have contacted red hat, but no answers yet.

I am able to register 2 computers with RedHat 9 Prof, but I have none registered as of yet.

Any help is appreciated.

D.

The error description is rather vague.

A common mistake is that you don't have any free entitlements left in your account at RHN. Only one demo entitlement is free per person. Log in at https://rhn.redhat.com and free up an entitlement, that means disable or delete the profile of previously registered machines.

I do not have any computers registered yet (already checked to make sure) and since I have purchased the Prof Ed. of RH9, I am entitled to 2 computers.
Since I dont have any registered yet, I am still able to register 2.
(One for work... which I am trying now.. then the other for home.. once I get the one at work going).

I have contacted redhat and all they have said is do
" up2date --register " which I have already tried with the same result.

Any other Ideas?

D.

So, don't let us guess. Please post the error message.

Ok, this is exactly what happens.
I click on the RHN icon or type the " up2date --register "
It brings up the box.. but under the Step1: Review the Red Hat Privacy Statement, there is nothing. Just a blank box.
So I click forward....and go to Step2: Login
I click use existing Account, put in my username and password.
(even if I do create an account and put in the info, same problem)
Click Forward to Step3: System Profile--Hardware
Click Forward, it reads the installed packages etc...
Click Forward, now I am at the Send Profile Info to RHN.
Click Forward and I get the " Problem Registering Username " Error Message.
I click the "OK", , try Forward again, but keep getting the same " Prob Reg. Username " error
That is all, no script or anything.
I am updated to the latest SSL that they have posted, I verified that they are updated (by trying to update again, then told already installed)....

And that is it.

Hopefully this helps you
Thanks in advance.

D.

The missing detail here is, what does the "Error Message" say exactly? There can be several reasons for that error. RHN provides the details and displays them. If it didn't, you didn't receive the error message text from RHN either.

It sounds as if you experience communication errors and don't receive any data from RHN. Maybe something is blocking traffic to your host?

The "Problem Registering Username" is the error message.
That is all it says.
So... I decided to reinstall Linux (since it was originally installed yesterday)....... followed the instructions on the RedHat site (again) and this time it works.
Now.. I am having trouble installing the NVidia Drivers since it says it cannot find the kernel, and cant recompile a new one....
So.. Thanks for the help... now I have to find out how to fix the driver issue.

D.

My RH9 install does what i primarily wanted it to do (samba server), but i've gotten it all sorts of ****ed up on everything else.

Anybody clue me on what happened here?


[root]# wget -q -O - https://rhn.redhat.com/help/new-cert.sh | /bin/bash
Traceback (most recent call last):
File "<stdin>", line 15, in ?
File "/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__
return self.__send(self.__name, args)
File "/usr/lib/python2.2/xmlrpclib.py", line 975, in __request
verbose=self.__verbose
File "/usr/lib/python2.2/xmlrpclib.py", line 853, in request
return self.parse_response(h.getfile())
File "/usr/lib/python2.2/xmlrpclib.py", line 896, in parse_response
return u.close()
File "/usr/lib/python2.2/xmlrpclib.py", line 571, in close
raise apply(Fault, (), self._stack[0])
xmlrpclib.Fault: <Fault -1: "While running 'use_CA_chain': caught\nserver.apacheRequest.UnknownXML : Invalid request received (method 'use_CA_chain' doesn't have a class and function).\n">

What do you get for...?

rpm -q python
rpm -V python

Ok.. another up2date problem (I Think).
up2date working (downloads, installs etc..) but when I choose to update the kernel from 2.4.20-8smp to 2.4.20-20.9smp it says that it is installed, but there is no mention of it at boot (only 2.4.20-8 and 2.4.20-8smp are mentioned).
I looked in the boot directory and there are .img files of the 20-8 but none for the 20-20.9.
And when I look at the grub file, it has no listing for the 20-20.9, so I was going to update it manually.... but since there is no 20-20.9 image..... how do I configure it??

Sorry if this is the wrong area.. just that the up2date updated the kernel fine in my other system.. but not for this one so I figure it is an up2date prob.

D.

Post the output of

rpm -qa 'kernel*'

and show how much space you have left in /boot. The initrd image is created at run-time after package installation. You should be able to erase the 20.9 kernel package and reinstall it (with up2date or manually, doesn't matter).

Ok.. I did remove it (I still have the 2.4.20-20.9smp kernel in my up2date directory).
What I was wondering.. since I had to do the " linux dd " at install and specify my Acard aec6885 raid card and install the driver, could that be why the new kernel isn't being seen?
Do I have to compile a kernel based on the updated with the drivers?

Thanks for the reply

D.

No. That would not explain, why simple installation of a new kernel package didn't update the bootloader entries and didn't create the initrd image. But you're right, you may need to re-install the driver after a kernel upgrade.

Assuming you have enough free space in /boot, you can find out what you get when you go into the up2date spool directory and run rpm -ivh kernel-smp-2.4.20-20.9.i686.rpm (or whatever the file name is) to install the new kernel manually. It should add an entry in /boot/grub/grub.conf and also create a new initrd image in /boot. It won't remove the already installed kernels. So, don't fear anything.

Thanks for all the help misc
I will try the manual install tonight.

D.

OK...sorry to burden you all with another up2date problem, but I have been trying now for some days to fix this and am not getting anywhere....

I have updated to the new certificate (as described earlier)
I have updated the rpm's (as described earlier)

But I still get the same error message...

"There was some sort of I/O error: unsupported XML-RPC protocol. Exception exceptions.RuntimeError: 'Maximum recursion depth exceeded' in <method Server._del_ of Server instance at 81e5970> ignored

Can someone help??? I have no idea what this means....!