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Old 03-31-2012, 09:31 AM   #1
siouxzieq
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Huawei Hi link E353 dongle from 3 mobile problems in Mandriva


Hello,
I'm new to Mandriva, have used ubuntu and mint before but due to some problems with my last mint installation and a free Mandriva 2011 cd with linux magazine i decided to try it! Like what Mandriva has to offer just wish i could get my head around a few of the problems i'm encountering! Just another learning curve i guess I used to have Vodafone mobile broasdband, which worked fine with Mandriva, straight out of the box with no problems. I recently went over to 3 mobile in Ireland and can't seem to get it to work properly. I've set up a connection in network manager under mobile broadband tab and think everything is ok there and lsusb says:
Bus 002 Device 007: ID 12d1:1f01 Huawei Technologies co., Ltd
When i plug the dongle in green light flashes then blue then i get steady blue which indicates that it is connected but network manager says it's disconnected and firefox wont load any pages! Wondering if i need to install gnome-ppp-Gnome 2 front-end to wvdial!? but can't try it as no internet! kppp is installed, any help/ideas would be welcome, thanks
 
Old 04-01-2012, 06:14 AM   #2
siouxzieq
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Hello agsain, Have been looking at other posts on this subject and tried a few different things but still no joy. Just wanted to mention that when i boot from an earlier kernel i can see the dongle in Device notifier as HiLink when i open it there's a linux install folder, tried suggestions there got no where, couldn't change permissions to make file executable and just spent another 2 hours going around in circles! Should it really be so difficult!? I really like Linux as opposed to windows but am not a programmer so find most of what i'm typing into command line makes no sense and i really don't know what i'm doing, any help would be so much appreciated.
 
Old 04-03-2012, 08:29 PM   #3
GlennsPref
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Hi, with the mandriva tools, kppp and gnome-ppp are probably not required.

The kernel module "option" I used to use for my (old and nolonger in use, I have 3 huawei/vodafone) usb modem.

type
Code:
lsmod | grep option
to see if it's loaded.

From my experience, the Mandriva control center may show the connection as up when it's down and visa-vis. Mageia-1 is very similar.

You could try a few things, in a command line terminal like konsole(kde4)
Code:
ifdown ppp0 && ifup ppp0
Code:
netstat -an
will show any connections, as well
Code:
route
you may need to be root to use "route"

So, if the module is loaded and the modem lights up as you described (working properly) then it could be your firewall or the dns lookup that is stopping you from getting web pages.

Do you have a squid proxy server setup?

Please post back with questions.

Regards Glenn
 
Old 04-04-2012, 04:49 AM   #4
siouxzieq
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Hello Glennspref, thanks for reply,

hre's what happened when i did lsmod | grep option

[root@localhost ~]# lsmod | grep option
[root@localhost ~]#

does this mean it's loaded?

'ifdown ppp0 && ifup ppp0'
gave me
usage: ifdown <device name>

device notifier says no devices available!

'route'
gave me
[root@localhost ~]# route
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface

and 'netstat -an'

gave a very long list of mostly unix 2 and unix 3 STREAM CONNECTED with I -Node number and path.
wasn't sure if copying the list here would be any use, but happy to do so if would help.

As far as i can see i don't have a firewall set up yet. 'Everything (no firewall)' is the only box checked.

Haven't set up a proxy server at any time so am assuming i don't have 'squid proxy server setup'
Sorry for having such little understanding of my operating system and how it works
Thanks for your help
 
Old 04-04-2012, 06:09 PM   #5
GlennsPref
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That's OK.

any external ip addresses with netstat -an ?

If there was route would show it too.

The connection will be called ppp(n).

It seems you do not have a network.

You need a dhcp client, and your dns lookup.

These were the addresses I was looking for with route and netstat.

I would remove the connections in the network gui, then reboot.

After reboot, go back to setup the network gui.

select GPRS/Edge/3G, for your modem.

During this install process, you may require your Mandriva dvd, for dhcpd and others.

Unless you have been given a static ip address from 3 mobile, then select the dhcp for automatic ip and the same for dns.

(The firewall is not a problem, just turn it on later when you get connected.)

Go through the rest of the process, when asked if you want to connect now, say no and reboot.

check the "option" module is loaded (with modem plugged in)

see how you go.

Regards Glenn

Last edited by GlennsPref; 04-04-2012 at 06:11 PM.
 
Old 04-05-2012, 06:26 AM   #6
siouxzieq
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Thanks Glenn,
Didn't see any external ip addresses with net stat but not realy sure what i'm looking for, nothing called ppp(n) there anyway.
Did as you suggested with the network gui, selected GPRS/Edge/3G and it said 'no device can be found for this connection type'
lsusb shows the device is there.
The device notifier shows it as HiLink and when i open it there's a folder called 'linux_mbb_install' when i open that there's a readme.txt that says
How to install
1. Keep your right is "root"
2. Run "./install" in TERMINAL to install
3. if you have installed before , intend to the installing information

when i did this it said, 'No such file or directory'
went to properties for 'install' to check 'Is executable' box and it said
'Could not change permissions for /media/HiLink/linux_mbb_install/install'

When i unplugged the dongle i got these messages which don't mean a lot to me but wondered if they give any clues

"Message from syslogd@localhost at Apr 5 11:01:27 ...
kernel:[2093.012599] last sysfile:
/sys/devices/pci0000:00/0000:00:0b.1/usb2/idVendor

Message from syslogd@localhost at Apr 5 11:01:27 ...
kernel:[ 2093.012678] Process umount (pid:3850,
ti=e4f76000 task=f39fe580 task.ti=e4f76000)

Message from syslogd@localhost at Apr 5 11:01:27 ...
kernel:[ 2093.012681] Stack:

Message from syslogd@localhost at Apr 5 11:01:27 ...
kernel:[ 2093.012701] Call Trace:

Message from syslogd@localhost at Apr 5 11:01:27 ...
kernel:[ 2093.012596] Oops: 0000[#1]SMP

Thanks for your help Glenn,
sue
 
Old 04-05-2012, 04:28 PM   #7
GlennsPref
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OK, we need to be sure that the kernel module is loaded at boot.

to check type lsmod, and either pipe the output through grep to find "option" (without the quotes).
as b4,
Code:
lsmod | grep option.
I'd say it's not loading.

you can put the name of modules to load in a file called
/etc/modprobe.preload
Code:
# /etc/modprobe.preload: kernel modules to load at boot time.
#
# This file should contain the names of kernel modules that are
# to be loaded at boot time, one per line.  Comments begin with
# a `#', and everything on the line after them are ignored.
# this file is for module-init-tools (kernel 2.5 and above) ONLY
# for old kernel use /etc/modules

evdev
add the option name at the end, one per line. you need root permissions to save this file here.

then reboot to see if it worked.

to check, once again, lsusb (Huawei) and lsmod (option)

now try the install script again.
 
Old 04-06-2012, 08:01 AM   #8
siouxzieq
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Hi Glenn, Thanks but didn't get very far with last instructions:

Code:
[root@localhost ~]# lsmod | grep option
[root@localhost ~]# lsmod
Module                  Size  Used by
fuse                   62718  3 
bnep                   13109  2 
bluetooth             188058  7 bnep
rfkill                 15138  2 bluetooth
nfs                   277106  0 
lockd                  68730  1 nfs
fscache                39394  1 nfs
auth_rpcgss            34445  1 nfs
nfs_acl                 2209  1 nfs
sunrpc                191464  5 nfs,lockd,auth_rpcgss,nfs_acl
tun                    13710  0 
nvidia              10385712  44 
snd_hda_codec_idt      55812  1 
snd_hda_intel          23130  2 
snd_hda_codec          86769  2 snd_hda_codec_idt,snd_hda_intel
snd_hwdep               5445  1 snd_hda_codec
snd_seq_dummy           1430  0 
snd_seq_oss            30302  0 
snd_seq_midi_event      6031  1 snd_seq_oss
snd_seq                49793  5 snd_seq_dummy,snd_seq_oss,snd_seq_midi_event
snd_seq_device          5961  3 snd_seq_dummy,snd_seq_oss,snd_seq
snd_pcm_oss            41422  0 
snd_pcm                79139  3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_timer              18562  2 snd_seq,snd_pcm
dcdbas                  6549  0 
sg                     25309  0 
snd_mixer_oss          13569  1 snd_pcm_oss
i2c_nforce2             5486  0 
snd                    58403  16 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq_dummy,snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_pcm,snd_timer,snd_mixer_oss
serio_raw               3686  0 
i2c_core               25580  2 nvidia,i2c_nforce2
evdev                   7721  11 
soundcore               6407  1 snd
snd_page_alloc          7200  2 snd_hda_intel,snd_pcm
nv_tco                  4688  0 
k8temp                  2951  0 
dm_mirror              12062  0 
dm_region_hash          9069  1 dm_mirror
dm_log                  8615  2 dm_mirror,dm_region_hash
ipv6                  278399  28 
autofs4                20023  6 
ext4                  365145  2 
jbd2                   68544  1 ext4
crc16                   1367  2 bluetooth,ext4
sd_mod                 32934  4 
sr_mod                 13620  0 
crc_t10dif              1247  1 sd_mod
usbhid                 38588  0 
ata_generic             2803  0 
pata_acpi               2607  0 
uas                     6941  0 
hid                    68495  1 usbhid
usb_storage            41042  0 
sata_nv                18892  4 
b44                    25126  0 
libata                185580  3 ata_generic,pata_acpi,sata_nv
ssb                    48373  1 b44
mmc_core               76419  1 ssb
scsi_mod              179431  6 sg,sd_mod,sr_mod,uas,usb_storage,libata
ohci_hcd               26921  0 
ehci_hcd               47552  0 
usbcore               166619  6 usbhid,uas,usb_storage,ohci_hcd,ehci_hcd
pcmcia                 48505  1 ssb
pcmcia_core            16154  1 pcmcia
mii                     4474  1 b44
loop                   14912  0 
dm_mod                 63781  2 dm_mirror,dm_log

[root@localhost ~]# /etc/modprobe.preload
bash: /etc/modprobe.preload: Permission denied
[root@localhost ~]#
Can't find anywhere to change permissions or see what permissions are held by who! think i might just have to go back to an easier distro, still haven't got printer or scanner configured either!!
 
Old 04-09-2012, 05:02 AM   #9
GlennsPref
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You will need to be root/administrator to make those changes.

If you can, you need to log in as root. Easiest option, or sudo, su to root with a cli.

(you will need the root/admin password to do this.)

Regards Glenn
 
Old 04-09-2012, 05:09 AM   #10
GlennsPref
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MSEC is the program that looks after the security of the system and also the logging of such a system.

goto the MCC.

select "security"

select "configure system security"

select "Security Settings"

Here you may set what kind of security you require.

Hope this helps, ask more?

regards Glenn
 
Old 05-23-2012, 11:32 AM   #11
cod_liver_0il
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@siouxzieq, have you managed to get this device working yet? ...I have bought the same modem with the same ISP. Mine works with slackware, it creates a device name eth* ...hope to hear back from you.
 
Old 05-28-2012, 04:53 AM   #12
GlennsPref
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Smile

Quote:
Originally Posted by cod_liver_0il View Post
@siouxzieq, have you managed to get this device working yet? ...I have bought the same modem with the same ISP. Mine works with slackware, it creates a device name eth* ...hope to hear back from you.
Hi, can you post the contents of the file /etc/resolv.conf ? please, because this would allow the OP to see the dns addresses required.

Tia.

One other thing I remember with Mandriva Control centre, go into hardware, where you can inspect the details of what the system has found. Now,...

This is where I have found a bit of Mandy Magik!

When I go to "browse my Hardware" MCC says wait! I need to install some Packages first, this could take a while.....

that's usually when wvdial, some usb-storage, and cups-print.<edit> get installed with the system deps intact.</edit>

Maybe that's what suzy needs to invoke.

Just a guess

Last edited by GlennsPref; 05-28-2012 at 04:55 AM.
 
Old 06-02-2012, 12:23 PM   #13
siouxzieq
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Hi Glennspref and Cod liver oil, thanks for your help and suggestions, sorry haven't replied sooner, have been boggged down with packing and moving house for the past month! I actually gave up on Mandriva and decided to install SUSE 12.1 KDE unfortunately had similar problems with Network manager in that distro as well, started investigating on SUSE forums and found some helpful advice:

http://forums.opensuse.org/english/g...onnection.html

I followed the suggestions here i.e. added the widget for Network manager (but it's a blank page with a question mark on it)
I then switched from "ifup" to controlled by Network manager in Yast and rebooted....didn't make any difference so followed the next instruction:


Experience with 12.1 shows that after such a switch, you might need to reboot, or at least to run
Code:

/etc/init.d/network restart

to get it working properly.



I entered the code and got

"re-directing to systemctl"

but nothing changed, the network manager widget is still blank and it says 'Networkmanager is not running please start it'
Guess i need to post in SUSE forum for answers on how to do this! I really like SUSE and think I'll stick with it would just love to be able to go online and get all updates to make it work properly! Am thinking the problems with Network manager in Mandriva must be similar to problems in SUSE?
 
Old 06-10-2012, 11:29 PM   #14
GlennsPref
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Hi, getting back a bit,
Quote:
The device notifier shows it as HiLink and when i open it there's a folder called 'linux_mbb_install' when i open that there's a readme.txt that says
How to install
1. Keep your right is "root"
2. Run "./install" in TERMINAL to install
3. if you have installed before , intend to the installing information

when i did this it said, 'No such file or directory'
went to properties for 'install' to check 'Is executable' box and it said
'Could not change permissions for /media/HiLink/linux_mbb_install/install'
Are you doing this as root? and
Is "/media/HiLink/linux_mbb_install/install" a .sh (shell script) file, or an exe (m$win)?

It's not because of mandriva, it's the firmware the isp distributes, Mostly Only Windows support.

If you can get it working on a windows machine, all the required info may be found,

like, dns hostname: company.country (bigpond.au)
and static ip addresses for dns 1 and 2 and dhcp and/or IP details. And dialer code.

If you use kde, whatever distro, you can make it work by hacking the scripts, This is what I had to do a few years ago.

Sorry I've been offline, moved house myself.

Regards Glenn
 
  


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