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dugan 12-14-2011 08:40 AM

If unhelpful votes were meant as constructive criticism, then a link in my profile to see every post that other members have rated unhelpful would have been even more constructive.

Quote:

Question: will you do all my work for me?
Answer: No
Response: That was no help to me at all, where's that button gone?
This has happened to me at least twice.

http://www.linuxquestions.org/questi...1/#post4412016
http://www.linuxquestions.org/questi...9/#post4142454

H_TeXMeX_H 12-14-2011 09:35 AM

Quote:

Originally Posted by caravel (Post 4549606)
Personally I think the comment is important but there more so needs to be some accountability. The anonymity of the current system is it's main flaw in my opinion. Some people will just flag up the post of someone they dislike as unhelpful, because they can and they know it will piss that person off. The internet and forums in particular are full of such people, it would be naive to assume otherwise.

I would say that at the least there needs to be a record of who clicked what, even if it's only visible to moderators and/or the two members involved. But in my opinion the best solution is to leave it exactly as it is at present; anonymous, but with the "No" option disabled and rely on in-thread corrections and post reporting to deal with problems.

I agree. If it is enabled again, at least I should be able to see who marked by thread as unhelpful and why. Then I can improve and react to it. However, you are also right in that this can just as well be done in the same thread. The one who doesn't like what I say can disagree and say why.

Quote:

Originally Posted by XavierP (Post 4549670)
It's also worth pointing out the following from the Rules:If someone blindly inputs a command or runs some code, it is something that they must accept may damage their machine. We cannot, and should not, be seen as trying to protect a user or guest from themselves.

Technical threads should always be read through in their entirety unless the viewer understands the topic already and isaware of what a change may do. And in that case, they take the consequences on themselves.

Yes, but you should try to protect the users from the malicious intent of others. If the command does what it says it does and user uses it to wipe his drive, there is no blame on anyone but the user if that was not what they wanted. But, if the command does something which is misrepresented in the post, then it should be removed.

crts 12-14-2011 10:21 AM

Deja-vu
 
Quote:

Originally Posted by jeremy (Post 4548963)
If we at some point make a decision to remove the "No" option on a permanent basis, the related profile statistics would be removed.

--jeremy

So the 'Yes' option is going to be a relabeled "Thanks" button linked with the reputation system. But then again, the "Thanks" button was also meant as some sort of reputation measurement. ATM, I do not see the point of abolishing the 'no' option.

I am also not fond of the idea of having multiple "feedback-shortcuts" like 'off-topic' or 'suboptimal solution' buttons. I prefer quoting the solution and explaining why it should be done otherwise. This yields more educational benefits.
One might also be a bit 'trigger happy' and click one of aforementioned buttons and realize later that the solution is not as bad as initially perceived. But the premature choice cannot be corrected. Besides, the poster might edit his post because he realizes that it can be improved on his own. The "score" then will not reflect those changes and a now good solution will stay flagged as "not so good".

Since we are on this topic, I think that the scale icon is no longer appropriate as reputation indicator. Initially it was meant to indicate that one can balance a members reputation with it. But most members cannot give negative reputation anymore. So there is nothing to balance any more.

jeremy 12-14-2011 10:33 AM

Quote:

Originally Posted by frankbell (Post 4549245)
I was going to suggest something similar to what alan_ri did:

When someone clicks "unhelpful," present them with a dialog that forces a selection from a multiple choice menu. The menu could be designed to emphasize the purpose, as Jeremy explained it, of "unhelpful," because his reasons make a lot of sense (as always). I thought at first of a free-text form for entering a "why," then decided it might offer too much of an opportunity for bomb-throwing.

Of course an honest mistake (of which I have my share) could be construed as "not adding the conversation in a constructive way," so maybe that could be replaced by some more specific options, such as "off topic," "belaboring a point already made," "introducing unrelated issue," and the like.

Having a popup radiobox appear after clicking "No", with the specific reason for voting that way may be a reasonable way to keep members from misusing the system (be it intentionally or unintentionally).

Quote:

Originally Posted by frankbell (Post 4549245)
As an aside, when I see "4 out of 5 found this helpful," I conclude that one clicked not helpful. Is this correct?

Correct.

--jeremy

jeremy 12-14-2011 10:38 AM

Quote:

Originally Posted by alan_ri (Post 4549224)
The question should be Did you find this post helpful and why?

Options should be Yes and No and when a member clicks on either one of them his/her name should be automagically added to the list of users who voted and the lovely part;

I think a new little box should appear, something like Quick Reply box where a member would type why he or she found that post helpful or not. In my opinion "Why" should be explained and should be obligatory. Without "Why" explained, no vote should be added. There should be a link to that members list who voted and expressed their opinion within the comment box. Something like;

Voted helpful by 12 members (see who and why) <-- this is a link
Voted unhelpful by 3 members (see who and why) <-- this is a link

That way all would be transparent and would greatly improve the reputation system.

If you want to get into that type of detail, the full blown reputation system is what you should be using. The Helpful system needs to be quick and easy to use, while also being able to gather usable empirical data. Offering a radiobox for the "No" option may very well improve the system, and I'm interested to see what other members think of that. While I am always for as much transparency as possible, I think the "see who and why" option you propose, while good in theory, is booth too complex and also runs a very high risk of becoming a system that draws many threads offtrack with meta discussion about the who and why.

--jeremy

anomie 12-14-2011 12:36 PM

Quote:

Originally Posted by jeremy
Offering a radiobox for the "No" option may very well improve the system, and I'm interested to see what other members think of that.

Not a bad idea to require an explanation for a downvote. Certainly worth a try. On the other hand, I'm a big fan of KISS. Allow upvotes and nothing else, or forget the concept altogether.

I've received a total of four downvotes. None came with an explanation. (I take that back. One came with an explanation that didn't match the downvotes' intended purpose.)

With respect, I have always viewed downvotes as a "f%^# you" button. Useless, subjective wrist-slapping that adds nothing of value to a technical discussion, even when used correctly. (And it certainly isn't used correctly.)

dugan 12-14-2011 01:00 PM

The correct response to a post like this cannot be anything but a downvote.

No reply or explanation is warranted, because that would be feeding a troll. However, the behavior here is so blatant and pathological that it is more appropriate to publically voice disapproval than to ignore it.

anomie 12-14-2011 01:19 PM

@dugan: Agreed, the person should be called out for bad behavior. If it's a chronic problem, s/he probably doesn't belong here.

A downvote doesn't turn a jerk into a non-jerk. S/he feeds off attention. A downvote does irritate non-jerks who were/are sincerely trying to be helpful.

So what problem does the downvote capability solve? (None, IMO.)

H_TeXMeX_H 12-14-2011 01:26 PM

It's true, a real troll doesn't care at all about down vote.

sycamorex 12-14-2011 01:44 PM

Quote:

Originally Posted by H_TeXMeX_H (Post 4549923)
It's true, a real troll doesn't care at all about down vote.

Perhaps, the deterrent would be placing this avatar for a person whose post received 3+ downvotes:)


On a serious note, I agree that downvotes don't seem to have the intended (any?) effect on the people/posts that deserve it most.

Mr. Bill 12-14-2011 02:56 PM

Would it be possible to just add a few links, such as in the line:

Quote:

4 out of 5 members found this post helpful
Then one can click the 4 and see who rated the post helpful, and click the 5 to see the one who thought otherwise, and/or in the member profile under stats, include:

Quote:

See all posts [member x] rated helpful

See all posts [member x] rated unhelpful

This should not only be deterrent enough to prevent abuse of the system, but would also help weed out the ones who do still abuse it.

Any thoughts on this?

jthill 12-14-2011 03:01 PM

I've downvoted two posts for getting basics exactly wrong, and getting it wrong in the topic sentence no less. I think there does need to be some way of warning readers there's something seriously wrong, particularly when the consequences won't be immediately apparent.

Telengard 12-14-2011 03:03 PM

Quote:

Originally Posted by caravel (Post 4549606)
Personally I think the comment is important but there more so needs to be some accountability. The anonymity of the current system is it's main flaw in my opinion. . . . I would say that at the least there needs to be a record of who clicked what, even if it's only visible to moderators and/or the two members involved.

(empahsis mine)

I'm beginning to consider the idea of requiring a comment for any downvote, and making those votes/comments public. My spin would be to make those vote/comments part of the thread wherein they occur. This would ensure that people (me) clicking no would give some thought and not misuse the system. It would also keep the discussion contained in the thread which spawned it. I believe this would be consistent with (my understanding of) what Jeremy and the mods expect from the system.

Quote:

Originally Posted by sycamorex (Post 4549932)
Perhaps, the deterrent would be placing this avatar for a person whose post received 3+ downvotes:)

After only 3 downvotes? Seems like a harsh punishment for people who try to be helpful, but get it wrong sometimes. Did I misunderstand?

Maybe if the person's helpful quotient is below 50%, or some other percentage, would be more realistic.

jeremy 12-14-2011 03:30 PM

Quote:

Originally Posted by Telengard (Post 4549986)
I'm beginning to consider the idea of requiring a comment for any downvote, and making those votes/comments public. My spin would be to make those vote/comments part of the thread wherein they occur. This would ensure that people (me) clicking no would give some thought and not misuse the system. It would also keep the discussion contained in the thread which spawned it. I believe this would be consistent with (my understanding of) what Jeremy and the mods expect from the system.

A couple comments:

1) This would really detract from the main content of the thread, which I do not think is desirable.
2) The problem with this (and the general idea that the anonymity of the current system is a flaw) is that you are thinking like a well intentioned member who is not trying to game or abuse the system. In that context you are correct. In the context of someone intentionally trying to bait other members, abuse the system or just generally troll; the public display is actually an incentive to them and will help them in achieving their goal. It will also lead to animosity between some members, which will result in the forming of cliques, which is something we try very hard to avoid at LQ.

--jeremy

timetraveler 12-14-2011 04:16 PM

Quote:

Originally Posted by jeremy
Yes.

How long has it been in place?


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