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Old 09-17-2010, 02:24 PM   #1
H_TeXMeX_H
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Different sticky thread needed in Newbie forum


I've realized that I don't like to even look through the newbie forum because so very few of the posts give you even absolute minimal info, it might be just spammers, but maybe not.

I noticed that the sticky thread that is currently on there is not adequate in explaining what the newbie should do in a concise manner, so that they might actually read it. Instead I propose just a small example or something, like a model post.

I know that currently whenever anyone posts a new thread there is info on the side giving you some hints, but they don't stand out, I mean I hardly notice them.

So here's what I propose:

Good:

Title: SATA HDD not detected

Post:
I just bought my first SATA HDD and it doesn't work with Linux.

The HDD is a Seagate Barracuda, brand new, bought yesterday. I am running Fedora 11, fully updated. The problem started today when I plugged the drive in and it is not detected by Linux even tho it shows up in the BIOS. I look in the BIOS options and it says the SATA controller is in IDE mode. The old IDE drive runs just fine.

(critical info is highlighted in bold)

(Very) Bad:

Title: URgeNT !! HElp MEeeeemeEEE !!!e! 11 !

Post: I buy har driv, it no work, plz help !

Or something like that.

It's just a suggestion, it might not have any results. It will only have results if people actually read it. You can keep the links in the sticky that is on there, but try to have instructions right up front. I'm sure that nobody will click any further links, the best one can hope for is that they at least click the sticky and glance at it.

Another idea is make a popup screen for all new users that gives them some important info, and maybe force them to scroll through it before clicking ok.
 
Old 09-17-2010, 03:23 PM   #2
mostlyharmless
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A pop-up screen would be very annoying and very well could be blocked by many browsers, and forced reading by scrolling works as well as any other kind of forced reading - not well.

However, I agree with your other suggestions re the sticky. Perhaps simpler is better for the newbie forum, as usually people are overwhelmed by the amount of information initially. Perhaps a copy of "How to ask a Question" in the link in my sig?

Last edited by mostlyharmless; 09-17-2010 at 03:25 PM.
 
1 members found this post helpful.
Old 09-18-2010, 04:49 AM   #3
H_TeXMeX_H
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Quote:
Originally Posted by mostlyharmless View Post
A pop-up screen would be very annoying and very well could be blocked by many browsers, and forced reading by scrolling works as well as any other kind of forced reading - not well.

However, I agree with your other suggestions re the sticky. Perhaps simpler is better for the newbie forum, as usually people are overwhelmed by the amount of information initially. Perhaps a copy of "How to ask a Question" in the link in my sig?
Yes, that may work, it seems concise enough, but it has to be the first thing they see when they click the sticky, cuz your link requires 2 clicks (and choices), I'm sure they won't find it or bother clicking that much.
 
Old 09-19-2010, 09:46 AM   #4
mostlyharmless
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Well, I was thinking of an actual cut and paste from the appropriate text, followed by the link, because otherwise it's as you say, too many clicks and not clear enough.
 
Old 09-19-2010, 10:50 AM   #5
hughetorrance
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I agree with H_TeXMeX_H perhaps they could be required to fill in some basic details of their system then a bit about the problem... all before they can post it. !
 
Old 09-19-2010, 12:06 PM   #6
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Quote:
Originally Posted by hughetorrance View Post
I agree with H_TeXMeX_H
Me too. Also to emphasise that code should be entered between code tags, that they should mark threads as solved when that is the case and to put meaning behind their thanks by clicking on the "Did you find this post helpful?" link.
 
Old 09-19-2010, 12:25 PM   #7
H_TeXMeX_H
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Quote:
Originally Posted by harryhaller View Post
Me too. Also to emphasise that code should be entered between code tags, that they should mark threads as solved when that is the case and to put meaning behind their thanks by clicking on the "Did you find this post helpful?" link.
That would be nice too, maybe the example should include at least code.
 
Old 09-21-2010, 04:49 PM   #8
onebuck
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Hi,

I've been thinking about this same issue for the Linux - Newbie forum.

It's rather a mixed problem since this is a world forum. Loads of communication problems for some to begin with. I can see how hard it is for a native speaker. But what about the person who speaks limited English, add to that the written word? Composition is hard enough for me, so what about that person who wants to exchange information or prose a problem that is difficult to define let alone compose in another language.

To filter a newbie via Information engineering or knowledge base would be nice but it would be a site nightmare. Some AI could be used but that too would require the means of a exception table & rules. I still believe in KISS. Complexity leads to confusion at times. Then containment will cause some restricted resultants not expound them.

I've started a thread 'So you want to be a GNU/Linux Newbie! What do I do next?' in Linux - Newbie , somewhat like 'So you want to be a Slacker! What do I do next?' but broader. My believe is that by member participation we can help compose a better sticky or thread to aid the Newbie.

By putting some effort into a Thread that will aid someone to further their understanding will lead to the means of providing a firm base. There's so much information out there it can get very confusing at times for someone who knows their way around. Put yourself in that Newbies shoes. No one starts out by taking an instant Knowledge pill or have I missed the memo from jeremy to lineup for inoculation.

Years ago a very wise man said: "Knowledge is of two kinds. We Know a subject ourselves, or we know where we can find information upon it."- Samuel Johnson

A great mantra to use or possibly the lead to assist others.
 
Old 09-22-2010, 05:06 AM   #9
H_TeXMeX_H
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Yes, I have seen that thread. Although I'm sure it will be useful, it's not what I was thinking of, it's too long and doesn't get to the point fast enough. Again, I have to assume that most newbies will not even click the sticky, much less read more than a few sentences within that sticky if they do click it.
 
Old 09-22-2010, 08:49 AM   #10
onebuck
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Hi,

I won't blanket state that all newbies will ignore stickies or threads. Look at the 'views' on any post vs replies. Someones lurking!

Member participation within a thread or sticky does provide the means for a good informational exchange and indeed shows how active the members are along with their willingness to move forward.

I'm not sure about your stance for a thread/sticky for a newbie now. If trying a knowledge base system then that would be very cumbersome for a newbie. Form based solutions are not broad enough thus no refining for the person's query.

We do have to remember most newbies or for that matter members lacking communication skills, add to that a world community and things can get rather limited. LQ could require more information for a users profile that could/must contain hardware related information.

 
Old 09-22-2010, 10:32 AM   #11
H_TeXMeX_H
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I still think the best option is to put the essential things up front, the first thing that is read, then you can link to everything else below if they care to read more.
 
  


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