Web Hosting- Technical Support Representative
$300 Sign-On Bonus, plus Relocation Assistance up to $1000 available.
Do you have a passion for Linux? Do you currently host your own website? Do you have a drive to provide first class customer service?
InMotion Hosting is seeking Rock Star Technical Support Representatives to work in their support department assisting customers on the front line. Our Technical Representatives are the first point of contact to address customer issues and must ensure each customer is provided with a WOW experience and first class service.
What Will I Do?
Assist valued customers over the phone, email and chat without scripts
Independently solve customer issues, maintaining first class communication
Walk customers through set up of products
Gain in depth technical knowledge to assist customers
Continually build your technical skill set to advance within the ranks
Do You Have What It Takes?
Do you run Linux on a home machine (Ubuntu, Suse, Gentoo, etc)
Are you working within the command line to execute programs
Are you familiar with the LAMP stack
Do you currently maintain a website or blog
Are you familiar with Wordpress, Joomla, Drupal
Have you configured FTP and Email clients
Experience providing first class customer service
Like Free Lunch and Snacks
Enjoy working in a relaxed environment
$11.50 - $13.50 per hour, monthly performance bonus eligibility from $75- $450. Ability to earn $10 per Customer Kudo for providing first class service, plus raffle entries for monthly Customer Kudo Check drawing.
To Apply: Email cover letter and resume to firstname.lastname@example.org
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