Originally Posted by dbogdan
There's this little company called Novell that supports a desktop version of Linux (Enterprise versions too)
Novell supports the initial installation, nothing more UNLESS you are a bussiness. I'll go check my warranty card or whatever it is in a bit.
EDIT: Checked warranty card. 60 to 90 day installation support, plus you can pay for extra support at 39.00 US for 20 minutes of support. This is, though, the 9.3 warranty, so it may have changed, though that is likely.
Windows is in its place by using strongarm tactics to worm its slimy way to the top by making the user do what the OS wants them to. Alot of (older) PC users have trouble with Linux because you have a stack of files, have to know your hardware, ect. to be able to get it working cleanly. I almost said as cleanly as Windows, but I don't have logs on the Windows end to prove anything outside of the fact my machine under 'doze is a fair bit slower, but its also a bit slow under SuSe, but I like Linux better the more I use it.
This guy is very biased. Half of his article praised M$, while telling everyone where OS/X and Linux has gone wrong. Lost money for tech support? M$ makes the USER pay for their tech support (if you want to correct me on that, please do, also provide a link, if you will please. If I'm wrong, I'll say so), so when they sell the OS to PC maker, and the user has problems, M$ makes money of that, and we know how fragile Windows is...
As for loosing money, has anyone ever heard of CHOICE? It would cost the PC manufacturer nothing to sell blank HDDs in their PCs so that the user could install whatever they wanted. Take Dell's website for example:
Customize any PC, and they offer 2 to 5 versions of 'doze they will install for you, and they have no support for it themselves. Now, if they took, lets say, Gentoo, Debian, Slackware, and installed that (almost virutally cp / /dev/hddb, then a few changes to the files, depending on where it is copied from), then what they would have would be a fairly painless PC on the market that people who want to use their comps instead of their comps using them could buy. They don't have to offer anything outside of hardware support, since it isn't their software on there. Send a LiveCD version of the OS with it, too, and charge an extra $20.00 US for a pile of paper docs like you SHOULD get with an OS and PC.
Personally, I think alot of the PC manufacturers have an under-the-table deal with M$ to keep Linux off their PCs, because they know if it becomes a widely understood OS (widely as in at least 15% of the PCs are *nix at home), then they are in deep shit because they cann't keep up with the advances that run through the Linux world.
Side-by-side, and I'm fairly sure this is obvious, but linux not only has caught up to, but is outrunning Windows as far as stability, security, adaptivity, and general usefulness. Files are passed through ftp and sftp sites which run alot faster then html sites, and the people who work on Linux aren't doing so to be paid to, but because they WANT to. They have te option to "pass the torch" if they get burnt out and they have a good replacement they can trust instead of lining 1000's of faceless people to work on their software.
Look at the KDE meeting. Laptops, the Netherlands, beer. Work, and half-drunk. Then there is the adopt-a-geek thing, which just goes to show how much the Linux community is self-supporting. Reverse enginered drivers and general hardware, 50MB OSs, 1.44MB system repair diskettes, and Windows has what, a 3+GB OS that supplies out-dated software, a buggy system, ect?
Whether he is a paid troll or not, he's showing his ignorance, in either case.