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Old 08-15-2008, 09:25 PM   #1
ovf
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Westell wireless DSL modem reloads when I visit a specific website


Hi,

I'm using a Westell Model 327W wireless DSL modem with Ubuntu 8.04 and am experiencing an odd problem. When I visit www.thehulltruth.com the modem frequently resets. I've been able to work around the problem by installing the noscript addon for Firefox 3.0.1 and disabling Adobe Flash but am looking for ideas on how to isolate the problem. THT is the only website that I've found that does this. Does anyone have any ideas on how to go about troubleshooting this?

I should mention that the router doesn't reload when I visit the site using Firefox 3.0.1 on XP on the Same PC.

Thanks,
bob

Last edited by ovf; 08-15-2008 at 09:29 PM.
 
Old 08-16-2008, 02:14 PM   #2
bmarx
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That seems very strange. How are you verifying that the router is reloading? I am using firefox 3.0.1 with a linksys wireless router and can visit that page without any problems. Are you able to ping any other websites when this happens? What is your cpu usage when you visit it? Does the same thing happen when you use other browsers (opera, links, mozilla, etc.)?It seems more likely that your box just seems to freeze up because of 100% cpu usage by firefox.

If the router is reloading when just visiting a site, I would be concerned with the security of my network. Can you upgrade the firmware on that router?
 
Old 08-16-2008, 06:51 PM   #3
ovf
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Thanks for the follow-up.

I lose connectivity to the router's http management port when the problem occurs. When I am able to reconnect the up time of the router is a few minutes. I've tried the Epiphany web browser under Ubuntu and the same thing happens. I haven't found any other site that causes the problem. Verizon controls the firmwmare revision of the router. I don't know if it's the latest version but judging by the screen I'm pretty sure it's been updated since the last time I accessed it.

I was thinking of trying a Linksys router but according to Verizon's support web site they don't allow customers to buy third party routers.

I haven't checked CPU usage but the system remains highly responsive.
 
Old 08-16-2008, 07:08 PM   #4
Peacedog
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Quote:
Originally Posted by ovf View Post
Thanks for the follow-up.

I lose connectivity to the router's http management port when the problem occurs. When I am able to reconnect the up time of the router is a few minutes. I've tried the Epiphany web browser under Ubuntu and the same thing happens. I haven't found any other site that causes the problem. Verizon controls the firmwmare revision of the router. I don't know if it's the latest version but judging by the screen I'm pretty sure it's been updated since the last time I accessed it.

I was thinking of trying a Linksys router but according to Verizon's support web site they don't allow customers to buy third party routers.

I haven't checked CPU usage but the system remains highly responsive.
If you can put the router in bridge mode and turn off dhcp, you should be able to connect a third party router.
Good luck. ;-)
 
Old 08-16-2008, 08:28 PM   #5
rob.rice
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the router may be confusing the IP address with a command page built in the router have you done a reverse dns look up on it ?
 
  


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