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Old 03-07-2013, 11:05 AM   #1
Philippe Lousberg
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installed print-scan prints beautifully but will not scan


I have a HP Photosmart 5520 all in one print and scan.
It prints beautifully but my laptop does not recognise it as a scanner.

is there a software to correct this problem
many thanks

Philippe Lousberg
 
Old 03-07-2013, 11:27 AM   #2
camorri
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Have you got sane, and xsane installed? The hplip driver has a setup program you will need to run also.

Some distros need extra things configured, such as which groups are allowed to access the scanner.

From this link -->http://hplipopensource.com/hplip-web/index.html you can find all the necessary information for scanners, using setup, and distro specific instructions.

Hope this helps.
 
  


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