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Old 04-29-2003, 06:40 PM   #1
m0rl0ck
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Trouble ticket app -- reccomendations


Would be nice if it tracked time spent also.
Anybody?
 
Old 04-29-2003, 06:44 PM   #2
acid_kewpie
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care to make that make any sense?
 
Old 04-29-2003, 07:58 PM   #3
rshaw
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otrs.org
 
Old 04-30-2003, 05:24 PM   #4
m0rl0ck
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otrs.org
Thanks. Im looking at this one as well as a couple of others. Have you actually used this one? I have to confess Im a little wary of it since it installs stuff system wide. Do you have experience with it?
 
Old 04-30-2003, 05:41 PM   #5
rshaw
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no, sorry, i've played with it but it's not in use where i work. freshmeat has about a dozen or so if you search for 'trouble ticket'.
 
  


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