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Old 08-25-2006, 11:53 AM   #1
metallica1973
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Ticket Tracking System


I would like to implement a linux based Ticket Tracking System for a HVAC company. What choices do I have and can you also give me some commercial based companies that have a decent reputation of service.

Last edited by metallica1973; 08-25-2006 at 11:54 AM.
 
Old 08-25-2006, 12:08 PM   #2
rshaw
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http://otrs.org/
 
Old 08-25-2006, 12:22 PM   #3
metallica1973
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It looks sweet. thanks
 
Old 08-25-2006, 12:27 PM   #4
sundialsvcs
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It does look sweet. Any user experiences in installing or using this?
 
Old 08-25-2006, 12:34 PM   #5
rshaw
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played with it a bit, but not in a live situation. seems well built.
 
Old 08-27-2006, 12:28 PM   #6
metallica1973
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Has any of you ever use it in a corporate environment? I have looked at remedy,heat and other like its but really have been to impressed. How is it in comparison to HEAT and Remedy ticket tracking systems?

Last edited by metallica1973; 08-27-2006 at 12:36 PM.
 
  


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