OS: Linux Mint 12
Email Client: Thunderbird
Email Service: Netzero

Problem:

I set up my T-bird account according to this link:
http://help.netzero.net/support/email/tbird.html

I can send email but not recieve email nor pull my inbox into t-bird. I get no error reports at all.

If anyone can offer some assistance i woulld appreciate it.

When you try to download your email, what happens? Does/did Thunderbird ask for your password?

Thanks for your response

Yes it does ask for my password. The t-bird loading status bar quits showing activity quickly after entering password. But nothing appears to happen. I have checked the error reports and again nothing.

I have no way of testing with your email provider, but I have run into similar problems.

What I do when I run into something like this--and I have run into this sort of thing frequently in setting up new email clients or moving to new providers--is to change my settings one at a time, keeping track of the changes so I don't repeat myself.

I expect that you have verified your port settings, so the next most likely culprit is the security settings.

I would also suggest that you delete your saved password from Thunderbird until you have finished diagnosing the cause of this and setting Thunderbird not to remember your password. This removes a variable from the equation.

You might also consider using a different email client for testing purposes (I would suggest Sylpheed--its dialogs are much like Thunderbird's). In fact, I prefer it to Thunderbird. It should be in the repos.

1 members found this post helpful.

Thanks again frank

I have been single stepping through the whole process. One thing I have found is that thunderbird is communicating with netzero mail server. I have been playing with the user name and a few other settings in the incoming / outgoing server section to see if I cant get some failure reports of some kind.

Then I purposely put in the wrong password and I got an authorization error that the password was wrong. That was a pop3 response. I then changed from pop3 to pop just to see if I would get response message from that server as well. Indeed I did.

But while using pop3 and pop when finaly putting in the correct password I did not get any auth messages. The process would end stating that there are no new messages. I know there are messages that have not been read.

Aah hah no errors or warnings but there has been messages.

"pop3.netzero.net : server does not support RFC 5746, see CVE-2009-3555"

Researching now.

Problem solved:

I recieved an email this evening from netzero.

So it was netzero, as i figured. Merely needed to enable pop. It is almost always the simple things causing the hang ups.

Thanks again frank for your time.

Thanks for the update.

Glad to help. As I was telling my girlfriend about 15 minutes ago, trying to help here helps me learn and have fun doing it.

hehe. Yeah i have fun just learning. Im fairly new to linux, so the challenge of learning its file structure and terminal commands has been a blast.