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Old 07-25-2004, 01:01 PM   #1
LavaDevil94
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Angry Thunderbird 0.7.1 password setup problems


I've searched around, and can't seem to find the solution. Here's the problem:
In the light of KMail acting up (and that I want to migrate away from KDE apps), I downloaded Mozilla Thunderbird 0.7.1 and setup my account. However, when ever I try to check my mail, I get a connection refused error. I think this is because it doesn't get a password, so I went to the account settings in tools, but I can't find anything to do with a password. Does anyone know what's happening? If it helps, the mail incoming server type is POP3.
 
Old 07-25-2004, 06:32 PM   #2
JustOl'Bob
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I did a little search under the T-Bird 'help' section and came up with this link:
http://texturizer.net/thunderbird/fa...masterpassword
which is on the bottom of the FAQ site. Hopefully, that will help get it going for you.
 
Old 07-25-2004, 08:16 PM   #3
LavaDevil94
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Nope, no go, still the connection refused error. Any other ideas?
 
Old 07-25-2004, 08:55 PM   #4
JustOl'Bob
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Not really. If you have your POP and SMTP set up with the correct ISP logon and password, it should work like a champ. Of course, I messed up once and put the entire email addy in as 'username' , but that was before I had my daily ration of brewski's and wasn't thinking straight. Just to be on the safe side, why not check with your ISP tomorrow, re-confirm that the password is valid and see if their mail was down. More than once, I've thought that my mail program was toast when the ISP was screwed up.
 
Old 07-25-2004, 09:03 PM   #5
JustOl'Bob
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Just as a followup - you did find out where that password was, right?
 
Old 07-25-2004, 11:03 PM   #6
LavaDevil94
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Nope, still can't find out where to put it. Are you sure that master password place is the right place to put it in? I think I saw it was for authenticating SMIME certificates. I'm sure that the password and username are correct.
 
Old 07-26-2004, 08:25 AM   #7
JustOl'Bob
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Sorry for the delay - had to arraign a lovely couple, then catch a few hrs snooze... No, that's not the one I was referring to; it's the password link just above 'master'. Go to Tools/Options/Advanced/Manage Stored Passwords, then highlight your mailbox and click 'Show Passwords'. That's the one to double-check.
 
Old 07-27-2004, 12:31 AM   #8
LavaDevil94
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Sorry for the late reply, but that didn't work either. Nothing to highlight. The box is blank.
 
Old 07-27-2004, 07:32 AM   #9
JustOl'Bob
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Good Morning! Well, looks like you've hit the core of the problem. The easiest solution is to go to Tools/Account Settings and remove your current account, if one exists, then add the correct one. Once y ou've gotten the POP and SMTP setup with your password, you should be fine.
 
Old 07-28-2004, 12:26 PM   #10
LavaDevil94
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Hmm... You're telling me to remove my current account than put it back, then what (sorry, I just didn't understand)? It still doesn't ask for my password, it just says 'connection refused', which it will if there's no password. Any other suggestions?

PS: If it's any help, both the in and outgoing mail servers start with smtp, maybe that's confusing Thunderbird?
 
Old 07-29-2004, 08:26 AM   #11
JustOl'Bob
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I just installed Tbird on my XP partition and played with it for awhile. The reason I was telling you to remove the existing account and add it back in was to eliminate any typing problems that might have interferred with the mail program... HOWEVER, I think that the key to your problem is that you're using SMTP for both incoming and outgoing mail. Incoming mail should be POP, not SMTP. which is used for outgoing mail. Please confirm your settings with your ISP just to make sure. Anyway, once I removed, then added my e-mail account, and then closed and reopened Thunderbird, a popup immediately asked me for my password. Hey, what the heck, give it a try - delete your current account, reinput with POP instead of SMTP, then close and reopen Tbird and I think you'll have it.
 
Old 07-29-2004, 11:29 AM   #12
LavaDevil94
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It works! Turns out they had changed a few things in their server names, like that SMTP was removed . Many thanks!
 
Old 07-29-2004, 11:35 AM   #13
JustOl'Bob
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Good Deal! Now you're able to get your daily Spam, like the rest of us, LOL.
 
  


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