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I'd check if the module for the USB serial port is being loaded
properly, and whether there are any error messages in the output
of 'dmesg' regarding the device (whether it's the phone, or a
'smart' cable, as it was with my deceased Nokia).
Here is the output of that command. Now what does it mean?
Serial: 8250/16550 driver, 4 ports, IRQ sharing enabled
serial8250: ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A
usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
usb usb1: SerialNumber: 0000:00:02.1
usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
usb usb2: SerialNumber: 0000:00:02.0
usb 1-4: New USB device strings: Mfr=0, Product=0, SerialNumber=0
usb 1-4.1: New USB device strings: Mfr=0, Product=0, SerialNumber=2
usb 1-4.1: SerialNumber: 259D2D50
usb 1-8: New USB device strings: Mfr=2, Product=1, SerialNumber=0
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