Hi,
I am having a problem with procmail. The error message I receive when sending a email is:
----- The following addresses had permanent fatal errors -----
"|/usr/bin/procmail -m /usr/local/etc/procmail/rt.rc"
(reason: Can't create output)
(expanded from: <it.help@rt.mydomain.com>)
----- Transcript of session follows -----
procmail: Couldn't read "/usr/local/etc/procmail/rt.rc"
550 5.0.0 "|/usr/bin/procmail -m /usr/local/etc/procmail/rt.rc"... Can't create output
I have an aliases set up in /etc/aliases as:
IT.Help: "|/usr/bin/procmail -m /usr/local/etc/procmail/rt.rc"
My rt.rc file has permissions 644
My rt.rc files looks like:PATH=/usr/local/bin:/bin:/usr/bin
LOGFILE=/var/log/procmail.log
#procmailrc recipe for dropping mail matching a string anywhere in the header
:0 h
* auto-replied (zimbra; vacation)
/dev/null
#end of recipe
:0w
| /opt/rt3/bin/rt-mailgate --url
http://rt.mydomain.com/ --queue IT.Help --
action correspond
I am not sure which user procmail is trying to run rt.rc as, but I have a feeling that my error message is related to who the user is that is running rt.rc.
Mary
