Perl @INC Problem

kartheekpn · 03-09-2006, 06:00 AM

Hello Everybody,

I am in the process of installing "OTRS" (Its a open source trouble ticketing system) on Mandriva 2006. I am getting the following error when i try to check the syntax of the perl code in the application, the application however works fin on fedora distro...

Command: perl -cw /opt/otrs/bin/PostMasterPOP3.pl

Error:
==========================================================

Can't locate Kernel/Config.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/lib/perl5/5.8.7/i386-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i386-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.7/i386-linux /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.6/i386-linux /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl .) at /opt/otrs/bin/PostMasterPOP3.pl line 36.
BEGIN failed--compilation aborted at /opt/otrs/bin/PostMasterPOP3.pl line 36.

===============================================================

I believe this is an configuration to be done on the perl side..
Can anybody help me resolve this?

Warm Regards,
KartheeK

gilead · 03-09-2006, 10:58 PM

Perl can't find the Config.pm file that came with OTRS. Have you had a look at http://cvs.otrs.org/viewcvs.cgi/otrs/INSTALL?rev=1.39? There's some info there on copying the file to the correct location.

PenguinPwrdBox · 03-09-2006, 10:59 PM

Do this:

Code:

find /* | grep 'Kernel\/Config.pm'

This should return one line(hopefully) that ends in "Kernel/Config.pm". If it does:

Code:

echo '#!/usr/bin/perl' > ./tmpfile

for i in `find /* | grep 'Kernel\/Config.pm'`; i=`echo $i | sed s/Config.pm//`; do `echo 'push(@INC, $i);' >> ./tmpfile`; done

cat /opt/otrs/bin/PostMasterPOP3.pl | grep -v '#!/usr/bin/perl' >> ./tmpfile

mv /opt/otrs/bin/PostMasterPOP3.pl /opt/otrs/bin/PostMasterPOP3.pl.old

cp ./tmpfile /opt/otrs/bin/PostMasterPOP3.pl

Then, try again. If it still fails, then you can undo what you just did with this:

Code:

rm /opt/otrs/bin/PostMasterPOP3.pl; mv /opt/otrs/bin/PostMasterPOP3.pl.old /opt/otrs/bin/PostMasterPOP3.pl

Good luck!!

kartheekpn · 03-09-2006, 11:21 PM

Hi All,

Got it, The file Config.pm was originally Config.pm.dist, i got it renamed to "Config.pm".
Futher, I got another @INC problem coz of CGI.pm, i downloaded CGI.pm.tar.gz(V 3.17, the readme in the tar helped me to achieve the installation..

Warm Regards,
KartheeK