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Old 11-24-2003, 03:22 PM   #1
sjensen
LQ Newbie
 
Registered: Nov 2003
Posts: 1

Rep: Reputation: 0
Angry Operativsystem cannot detect new SAN devices using Qlogic fiber channel adapters


Hi Guys n' Girls!!

This is driving me nuts, I am overlooking a detail in my configuration but I cannot see it myself, sorry so now I am looking for fresh eyes to look over my shoulders and therefore I am writing to all of you.

I have an IBM Server x345 with 2 internal SCSI disk, 4 GB RAM and two CPU's and I have a Red Hat Linux Enterprise 2.1 AS using the 2.4.9-e27 SMP kernel and everything has been just fine until now. In the server I also have two Qlogic Fibre Adapters (QLA2310F) and I have seen that Red Hat offers official support for exactlt that driver and that is cool, however I have one MAJOR problem, the operativ system cannot see the storage I have been granted (total 180 GB) and that is spooky because when I boot the server I can see some detection of the HITACHI disk Subsystem and I am not able to allocate the new "raw devices" to my system using the fdisk utility.

I am more than convinced that I have a driver problem, but how on earth shall I attack and solve this problem, because looking at all the information below it seems that I am close.

I have now installed the Command Line Interface of QLogic Host Bus Adapters and here are some usefull info and I truly believe that I have a driver problem. At some point as you can see below I get a "Unable to access LUN(s) on the specified device". As you can see the 180 GB I want to see is present but I can't see them from the OS

I have even installed the SANSurfer and when I try to write to the configuration in the GUI I get An invalid device and LUN configuration has been detected.

Could my problem be around that I see the same LUN's via two HBA's?

Sorry for all the info, but that is the only thing I can do

--------------------------------------------------------------
Qlogic Adapter 0 - QLA2300 WWPN: 21-00-00-E0-8B-0E-4A-5B
------------------
Test Configuration
------------------
Data Pattern : Random
Data Size (Bytes) : 8
Number of test(s)(1-10,000): 500
Test Increment(1-10,000) : 1
On Error : Ignore
Test Continuous : OFF
--------------------------------------------------------------
Diagnostics - Loopback Test Result
----------------------------------
Note: Press <Enter> to stop the test any time
---------------------------------------------
HBA Test Data Pattern Status CRC Disparity FrameLength Active
--- ----------------------- ----------- ---- --------- ----------- ------
0 AC-86-21-2B-AA-1A-55-A2 Failed 0 0 0 |

Output below:

Main Menu

1: Display System Information
2: Display Adapter Settings
3: Display Adapter Information
4: Display Device List
5: Display LUN List
Diagnostic

-----------------------------------------------------------------------------
Host : psecana.intranet.pbs
OS Type : Linux - Red Hat Linux
OS Version : 2.4.9-e.27smp
FO API Version : 1.7.8
SDM API Version : v1.34.3
-----------------------------------------------------------------------------
0 - QLA2300 WWPN: 21-00-00-E0-8B-0E-4A-5B SN: J40874 FW: 3.01.18
1 - QLA2300 WWPN: 21-00-00-E0-8B-0E-02-5B SN: J40802 FW: 3.01.18
-----------------------------------------------------------------------------
Total QLogic adapter(s) : 2

-----------------------------------------------------------------------------
Qlogic Adapter 0 - QLA2300 WWPN: 21-00-00-E0-8B-0E-4A-5B
-----------------------------------------------------------------------------
Connection Options : 2 - Loop Preferred, Otherwise Point-to-Point
Data Rate : Auto
Hard Loop ID : 101
Enable Hard Loop ID : Disabled
Loop Reset Delay (seconds) : 2
Frame Size : 1024
Enable FC Tape Support : Enabled
Operation Mode : 0 - Interrupt for every I/O completion
Interrupt Delay Timer (100ms): 0
Execution Throttle : 16
Enable Extended Logging : Disabled
Login Retry Count : 100
Enable Lip Reset : Disabled
Port Down Retry Count : 30
Enable Lip Full Login : Enabled
Link Down Timeout (seconds) : 30
Enable Target Reset : Enabled
Max LUN Per Target : 8
-----------------------------------------------------------------------------
Qlogic Adapter 1 - QLA2300 WWPN: 21-00-00-E0-8B-0E-02-5B
-----------------------------------------------------------------------------
Connection Options : 2 - Loop Preferred, Otherwise Point-to-Point
Data Rate : Auto
Hard Loop ID : 102
Enable Hard Loop ID : Disabled
Loop Reset Delay (seconds) : 2
Frame Size : 1024
Enable FC Tape Support : Enabled
Operation Mode : 0 - Interrupt for every I/O completion
Interrupt Delay Timer (100ms): 0
Execution Throttle : 16
Enable Extended Logging : Disabled
Login Retry Count : 100
Enable Lip Reset : Disabled
Port Down Retry Count : 30
Enable Lip Full Login : Enabled
Link Down Timeout (seconds) : 30
Enable Target Reset : Enabled
Max LUN Per Target : 16

-----------------------------------------------------------------------------
Host : psecana.intranet.pbs
Adapter Number : 0
Adapter Model : QLA2300
Adapter Node Name : 20-00-00-E0-8B-0E-4A-5B
Adapter Port Name : 21-00-00-E0-8B-0E-4A-5B
Adapter Port ID : 61-06-13
Serial Number : J40874
Driver Version : 6.04.01
BIOS Version : 1.34
Firmware Version : 3.01.18
Device Target Count : 9
PCI Bus Number : 2
PCI Slot Number : 3
PortType (Topology) : NPort
Adapter Status : Online
-----------------------------------------------------------------------------
Host : psecana.intranet.pbs
Adapter Number : 1
Adapter Model : QLA2300
Adapter Node Name : 20-00-00-E0-8B-0E-02-5B
Adapter Port Name : 21-00-00-E0-8B-0E-02-5B
Adapter Port ID : 61-26-13
Serial Number : J40802
Driver Version : 6.04.01
BIOS Version : 1.34
Firmware Version : 3.01.18
Device Target Count : 9
PCI Bus Number : 4
PCI Slot Number : 4
PortType (Topology) : NPort
Adapter Status : Online
-----------------------------------------------------------------------------

-----------------------------------------------------------------------------
Qlogic Adapter 0 - QLA2300 WWPN: 21-00-00-E0-8B-0E-4A-5B
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 0
Target Device ID : 0x81
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-00
Target Port Name : 50-06-0E-80-03-32-CB-00
Target Port ID : 61-07-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 1
Target Device ID : 0x82
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-01
Target Port Name : 50-06-0E-80-03-32-CB-01
Target Port ID : 61-0B-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 2
Target Device ID : 0x84
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-02
Target Port Name : 50-06-0E-80-03-32-CB-02
Target Port ID : 61-0F-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 3
Target Device ID : 0x86
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-03
Target Port Name : 50-06-0E-80-03-32-CB-03
Target Port ID : 61-13-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 4
Target Device ID : 0x8b
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-10
Target Port Name : 50-06-0E-80-03-32-CB-10
Target Port ID : 61-27-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 5
Target Device ID : 0x8c
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-11
Target Port Name : 50-06-0E-80-03-32-CB-11
Target Port ID : 61-2B-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 6
Target Device ID : 0x8e
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-12
Target Port Name : 50-06-0E-80-03-32-CB-12
Target Port ID : 61-2F-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 7
Target Device ID : 0x8f
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-13
Target Port Name : 50-06-0E-80-03-32-CB-13
Target Port ID : 61-33-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 8
Target Device ID : 0x90
Product Vendor : IBM
Product ID : 2105F20
Product Revision :
Target Node Name : 50-05-07-63-00-C0-14-EB
Target Port Name : 10-00-00-00-C9-26-0A-59
Target Port ID : 61-3B-13
Total LUN(s) : 0
Peripheral Type : Device
-----------------------------------------------------------------------------
-----------------------------------------------------------------------------
Qlogic Adapter 1 - QLA2300 WWPN: 21-00-00-E0-8B-0E-02-5B
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 0
Target Device ID : 0x82
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-00
Target Port Name : 50-06-0E-80-03-32-CB-00
Target Port ID : 61-07-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 1
Target Device ID : 0x83
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-01
Target Port Name : 50-06-0E-80-03-32-CB-01
Target Port ID : 61-0B-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 2
Target Device ID : 0x85
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-02
Target Port Name : 50-06-0E-80-03-32-CB-02
Target Port ID : 61-0F-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 3
Target Device ID : 0x87
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-03
Target Port Name : 50-06-0E-80-03-32-CB-03
Target Port ID : 61-13-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 4
Target Device ID : 0x8c
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-10
Target Port Name : 50-06-0E-80-03-32-CB-10
Target Port ID : 61-27-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 5
Target Device ID : 0x8d
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-11
Target Port Name : 50-06-0E-80-03-32-CB-11
Target Port ID : 61-2B-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 6
Target Device ID : 0x8f
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-12
Target Port Name : 50-06-0E-80-03-32-CB-12
Target Port ID : 61-2F-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------
Target Path : 0
Target ID : 7
Target Device ID : 0x90
Product Vendor : HITACHI
Product ID : DISK-SUBSYSTEM
Product Revision : 2106
Target Node Name : 50-06-0E-80-03-32-CB-13
Target Port Name : 50-06-0E-80-03-32-CB-13
Target Port ID : 61-33-13
Total LUN(s) : 1
Peripheral Type : Disk
-----------------------------------------------------------------------------

HBA 0:
-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-00
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-01
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-02
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-03
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-10
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-11
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-12
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-13
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 10-00-00-00-C9-26-0A-59
-----------------------------------------------------------------------------
-----------------------------------------------------------------------------
Error: Unable to access LUN(s) on the specified device.


HBA 1:
-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-00
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-01
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-02
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-03
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-10
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-11
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-12
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 50-06-0E-80-03-32-CB-13
-----------------------------------------------------------------------------
LUN ID : 58
Vendor : HITACHI
Product ID : OPEN-V*3
Product Revision : 2106
WWULN : 48-49-54-41-43-48-49-20-52-34-35-30-33-32-43-42
31-30-33-41
LUN Size : 179.99 GB


-----------------------------------------------------------------------------
Target Port Name : 10-00-00-00-C9-26-0A-59
-----------------------------------------------------------------------------
-----------------------------------------------------------------------------
Error: Unable to access LUN(s) on the specified device.





 
Old 11-25-2003, 05:51 AM   #2
hw-tph
Senior Member
 
Registered: Sep 2003
Location: Sweden
Distribution: Debian
Posts: 3,032

Rep: Reputation: 57
Give RedHat support a call, you should have access since you have bought ES.

Håkan
 
  


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