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Old 01-26-2010, 07:00 PM   #1
Caitlin
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OpenOffice Document Issues on EeePC


I have an EeePC 701SD running Linux that I use for Uni assignments mostly. Recently, there were some issues with it so under advisement I reset the EeePC to its factory settings and reinstalled everything. Since then, I have been having problems with my documents through openoffice and was wondering if this was an openoffice problem or something else entirely.

If I save documents, I cannot open them again. I get a little pop up box if I open openoffice and go file/open that asks me to put it in Unicode. If I choose the file from my documents, it opens in texteditor, telling me it is a binary file and to save it will corrupt it. Neither option actually gets me my file; openoffice gives me lovely little squares, and texteditor gives me the # symbol. I cannot open the documents on Windows either.

Does anyone have any idea
a) what is going on,
b) how I can resolve it, and
c) how I can fix my documents (important, uni documents!!)

Thanks.
 
Old 01-27-2010, 12:22 PM   #2
GoinEasy9
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If you try opening openoffice in a terminal, it might return some errors that would be helpful in diagnosing your problem.
Try typing oowriter in terminal and see what happens.
 
Old 01-27-2010, 02:20 PM   #3
Caitlin
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I opened the terminal (Ctrl + Alt + t on the Eee) and typed in oowriter as you suggested, and all that happened was openoffice opened up.
 
Old 01-27-2010, 04:25 PM   #4
GoinEasy9
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Did you try opening one of the documents you had problems with after opening oowriter in terminal to see if it generated errors? The errors would appear in the terminal. We are just trying to see if the app itself is responsible for the problem. If you have a corrupted font or a broken document it might just appear as an error in the terminal.
If no errors show up, you might have to figure out what changed when you returned settings and reinstalled everything. Did you use any openoffice addons that you didn't reinstall. Did you add any fonts that didn't get reinstalled? Usually when documents come up with squares and hash marks and are seen as binary they are corrupted.
You didn't mention what happened that caused you to do a reinstall and how you saved the documents that you are trying to open. Or are you having problems just saving new documents that you created after the reinstall. If you are just talking about new documents that you can't open after saving, it might help just to remove openoffice and reinstall it again. It could be that the reinstall just didn't go well.
What distro are you using on the eeepc? And how was the reinstall done?
 
Old 01-27-2010, 09:02 PM   #5
Caitlin
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Ok, I tried opening a document and nothing appeared in the terminal. I'm fairly sure that everything I had installed before I reset the eeepc has been reinstalled, and that there is nothing new on here. The problem is with any document, whether it's a new one or an old one I have opened. I think the distro is Xandros.

The reason I reinstalled was because I was having problems with software, mainly openoffice and firefox, with them freezing, and any time I opened firefox it told me my last session ended unexpectedly and would I like to report this? What I did was reset the eeepc to its factory settings, which wiped the memory and basically allowed me to start new; openoffice is preinstalled. I am not using the newest version of openoffice, just the one that came with it, 2.0.

Do you think something went wrong during this process? Should I try again?
 
Old 01-28-2010, 12:17 AM   #6
GoinEasy9
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If errors didn't come up in the terminal, there's no need to try again, the problem might not be with openoffice.
I'm wondering if it's a hardware problem. I remember the eeepc had 2 types of SD cards, one to hold the operating system, the other to hold data. If the SD card that holds your data is malfunctioning, that could be the cause of your corrupted files. SD cards can only go through so many read/write cycles before they start to fail, and, depending on how long you've owned the computer and how intensively you've used it, the card might have to be replaced.
I just googled and saw that Xandros has a Diagnostic Tools icon on it's desktop. Does it have any disk testing tools in that menu, or, did you get a utility disk when you purchased the computer that might have a disk testing utility on it?
Without actually having the computer in front of me, it's hard to tell what is going on. I've never tested SD cards with the hard disk utilities I normally use on regular hard disks, so, I don't want to instruct you to do something that would make things worse. Let me know if you find any testing utilites in the Diagnostic Tools.
 
Old 01-28-2010, 02:36 AM   #7
Caitlin
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There are no disk testing options in the diagnostic tools. The keypad is a little screwy on my eeepc anyway, so maybe I'll just take it in to my nearest certified repairs store and see if they can figure it out. That might be easiest, especially if it is a problem with the internal SD card. Thanks for your help though.
 
Old 01-28-2010, 11:13 AM   #8
GoinEasy9
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Let me know how you make out, sorry I couldn't be more help, and bringing it in to a local computer shop is a good idea.
 
  


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