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Old 10-30-2007, 08:15 AM   #1
s0n|k
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Registered: Feb 2006
Distribution: RHEL4
Posts: 80

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Notifications of new tickets in Request Tracker 3.6


How can I setup RT 3.6 to notify me about newly created tickets? I assumed it was the $CorrespondAddress in the RT_SiteConfig.pm file but it isn't. I don't want anyone to create new tickets via email tho (I've read multiple install guide docs). I just basically need to know when a new ticket is created in a queue.


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