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Old 12-08-2003, 12:37 PM   #1
wedgeworth
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needing help with ftp software


i'm using cuteFTP as my ftp software...everything is set up on the software side....however i can't get it to connect to my linux servers...i was trying using the same username and password as my normal loggin that i use when using putty...just my normal name and password...however i was informed that this doesn't work...and that i need to set up some kind of ftp account on the servers side....can anyone help me with this....i've looked for the ftp accounts already on the server, to mimic there setup, but i can't seem to find them. can anyone help? thnx.
 
Old 12-08-2003, 02:19 PM   #2
bureado
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Are you in a DSL connection? If so, it's likely a PASV mode problem or something like that. Paste the log of the program so we can see the problem.
 
Old 12-08-2003, 03:23 PM   #3
wedgeworth
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Waiting to retry... (5 retries left)
Status: Connecting to xx.xxx.xxx.xxx:22 ...
Status: Connected with xx.xxx.xxx.xxx:22. Waiting for welcome message...
Response: SSH-1.99-OpenSSH_3.1p1
Error: Unable to connect!
Error: Interrupted by user!


i've switched to trying filezilla....and this is the errors i get. i've got the passive mode selected and decompression as default and the ssh2 set.....all other settings are default and it still isn't working.....



under /var/log/secure.... i keep getting:


Did not receive identification string from 216.199.36.34

Last edited by wedgeworth; 12-08-2003 at 03:26 PM.
 
Old 12-08-2003, 03:26 PM   #4
bureado
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I'm not an expert but, does you server support SSH? It seems like there's a problem non OS-related, also it seems to be not FTP client-related.
 
Old 12-08-2003, 03:27 PM   #5
wedgeworth
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no that's how i log into my servers with putty.....using ssh
 
Old 12-08-2003, 04:22 PM   #6
wedgeworth
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ok i don't know what happened but one of my co-workers came in and laid his hands on my machine....and it started working....thanks guys but i think it's working now.....
 
Old 12-11-2003, 11:02 AM   #7
wedgeworth
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ok here is the new problem..... i've tried going with ssh's ftp software..... i can connect no problem (username) and i can see files and move through directories with my remote server no problem....... however i can't ftp anything into my home directory. i get "Encountered 1 errors during the transfer" window to pop up. and then the file shows up on the server with a 0 for the filesize. however when i connect as root (which i don't want to do as a rule) and it works fine (except one file that may or may not be corrupted). can anyone tell me why my username doesn't work and the root account does...and what i have to do make it where my user account will work. i have a co-worker with an older version of ssh's ftp who has no problems whatsoever....he can ftp the directories that his user has permissions to. so why is that and what do i have to change...i'm pretty sure the last admin guy didn't have to change anything on the server side for the people running ftp right now (may or may not be true) . so i'm guessing it's on the ftp program side....however i don't know what to do...either way could anyone help me please?
 
Old 12-11-2003, 12:05 PM   #8
bureado
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Your friend's user has definitely permission access for writing in the FTP server. You seem to be restricted for that. I will suggest that you find some kind of terminal access or console access to the server side and log in as root. Then you could go to the directory right up your home (i.e. if your home is /home you can go to /, doing cd /) and then

chown username foldername

Where username is the username you want to work and foldername is your home directory name. Log out and log in again as your username and try writing to the directory, things should work fine. It doesn't seem to me that there's a programside problem, however I'm not an expert and other could give their opinion about that too. Greetings.
 
Old 12-11-2003, 01:02 PM   #9
wedgeworth
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i have the same ownership. my friend "bob" has bob as owner and group of his home directory. same for me. i am the owner and the group for my home directory. but it still does not work.
 
  


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