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Old 03-17-2011, 08:19 AM   #1
deibertine
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Registered: Mar 2009
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Smile Nagios - Auto Acknowledging Alerts After many tries/sends notification


Is there a way to trigger Nagios to "Auto Acknowledge" any host alerts after x amount of times?

Sometimes system has been down in the mid of the night but no one really has responded to the notification which might mean bunch of emails flown through in each inbox within the department coming from these alerts.

Please kindly advise mates.

Cheers,
DB
 
Old 03-18-2011, 01:08 AM   #2
blueCow
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While I feel your pain, that's kinda the point of a monitoring system. It should keep contacting you until you have acknowledged it. As a "solution" I would:

1. Change your notification_period to workhours or your own window of time.
2. Change your notification_interval to something like 3-5 hours. This way, you only get a few notices that the system was down.

My Nagios system is essential to my work so I have it send me notifications every 15 minutes until I acknowledge to ensure I wake up if there is an emergency. I have never received a second one. If something is down and I didn't wake up, people start calling immediately.
 
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Old 03-18-2011, 12:14 PM   #3
deibertine
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Quote:
Originally Posted by blueCow View Post
While I feel your pain, that's kinda the point of a monitoring system. It should keep contacting you until you have acknowledged it. As a "solution" I would:

1. Change your notification_period to workhours or your own window of time.
2. Change your notification_interval to something like 3-5 hours. This way, you only get a few notices that the system was down.

My Nagios system is essential to my work so I have it send me notifications every 15 minutes until I acknowledge to ensure I wake up if there is an emergency. I have never received a second one. If something is down and I didn't wake up, people start calling immediately.
Thanks, notification_interval works for me!
 
Old 03-18-2011, 09:38 PM   #4
blueCow
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Glad I could help!
 
  


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