MandrakeSoft staff don't have time to deal with all the people who haven't bought anything and still expect support.
Having said that, there are lots of places in the community you could try to ask for a solution to your probs. Usenet (alt.os.linux.mandrake tends to be very helpful) or mandrakeusers.org, mandrake mailinglists (see their site), etc.
You may also be interested in PCLinuxOS
, a third party bootable distro based on Mandrake 9.2. I haven't tried MMove but PCLinuxOS works out of the box on my PC and offers you more choice in GUIs to boot.