I believe The Novell Small Business Suite (if I am correct) Includes SuSE Linux enterprise server 9, 5 desktop OS licenses (all supported), an intranet portal system like MS Sharepoint, OOo, and support for a year that can be upgraded to better support service (24/7/365) all in one cardboard box (again, If I remember correctly). That would be everything I would need except for media streaming, and since the people there would be new to linux the media streaming would need to be somewhat straight forward.
I am looking more towards Novell for two reasons (If there is a better complete linux solution that wouldn't require a steep learning curve for the recipients, let me know. I'm all ears :-) .)
1. I have had (not all the time but a few) bad experiences with Red Hat's support services in regards to service friendliness and the last thing I need is someone telling me that Linux is never going to be used again because they were ill treated. Novell on the other hand has been much more receptive (In my personal experiences dealing with both companies).
2. Suse's centralized management with YaST will be easier for them to learn than Redhat's since they will be coming from a Windows point of view.
thanks again for all the help.