Bugzilla Update - "Resolution" gone
I recently updated an old Bugzilla system we have from 2.28 to 3.2.4 that went through fairly smoothly. However, there is one small issue that has appeared.
When a bug is filed I can no longer change the "Resolution" for an issue. The Status can be changed, but the Resolution dropdown is no longer there. I have gone into the database and all the old bugs have their resolutions, but the dropdown is not visible for them either. When I run a Bugzilla Sanity Check I get an error message stating "Bugs with open status and a resolution:..." then shows all the previously closed bugs. Has anyone experienced anything similar? |
If you haven't already done so, you need to go to the bugzilla portion of mozilla.org, get on the bugzilla support list there, and ask this question there.
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I ended up finding the resolution by nosing through the database schema at Ravenbrook. It fixed my problem but I'll post the fix here in case anyone has a similar problem.
The problem lay that in the new version, in the "bug_status" table there is a new column called "is_open". When the old database was converted it added a "1" to each row. This needed to be changed to "0" for all bugs considered closed ("Resolved", "Verified" and "Closed"). Once this was changed, the resolution drop-down menu appeared and was populated with the list of resolutions. This also resolved the issue with the Sanity Check error messages. For reference, the schema I used was; http://www.ravenbrook.com/project/p4...-bug_status-id |
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