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I'm looking for CRM software which is open source. It must either run via a web-based system (using mysql/php/apache etc) or have a windows GUI. All the clients run XP and the server is Linux.
I see CRM is not a common interest in these forums anyway I'm interested in CRM because my intention is to study and compare one or more totally free CRM softwares with commercial solutions.
My study is in progress so at this moment I'm selecting the open source competitors following these steps:
- the software has to run on different O.S.
- the software has to be free
- the software could be or not only a CRM but also could be a CRM included in a ERP solution.
At the moment I think I'll go to compare vtiger and the CRM included in the Compière ERP (a Java-based solution).
If anyone is interested in free CRM solutions or has some experiences in working on CRM please reply to this post.
I've been using SugarCRM for a few months now and am reasonably pleased. It does need more development to get where it needs to be, but at least as a contact/lead managment system, it works well.
I want to thank Hangdog42 for posting his experience,
I've found something about SugarCRM but I've not read that pages yet, now is the time for reading about SugarCRM.
I'm a student and my intention is to write my thesis for comparing the best CRM commercial solution with the best free CRM solution and reporting lacks and advantages of both solutions.
At the moment I'm selecting projects about I'll write (I started this morning) because I don't know if I'll compare one or more.
Yeah, there is definitely an opportunity here. Since my post in February, I've become more disenchanted with both vTiger and SugarCRM.
vTiger development is moving at a rather glacial pace, so a number of things I consider vital (like .ics calendar suppport) are either completely absent or really rudimentary.
SugarCRM is really starting to piss me off as the freely available version is definitely heading down the "crippleware" path. There are numerous good features in the paid version that are completely absent in the free version and the five user minimum license fee is a boneheaded move for our two person company. There was a very vibrant development community springing to life around the free version, but SugarCRM crushed them like a bug by going through a series of releases that broke most, if not all, of the useful third-party add-ons. The end result is that the most prolific and talented of the developers gave up in disgust.
Thanks for the link to Scalix. I haven't run across them before and it might be interesting.
I've been trying to get OFbiz to run so I could try opentaps, but it is being a bear. I think my primary problem is that I want it to use MySQL instead of the default database and it doesn't seem to be happy about it.
If you are looking for something easy to use, I recommend you Zimplu CRM, it also free for the first 4 users and you only pay starting from the 5th user
I don't know a lot of CRM solutions but as I work at a French Web and Open source agency (TALCOD), I do know well CiviCRM. Customers are quite satisfied with the management tools we build and base on it, so it could be a great technology to suggest you.
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