it seems like you can't understand me. what i was trying to say was that i can't log in, i am not even given the the password prompt.

example:

there is a login prompt.....

login:

i then have to type in my log name.....

login:root

if i press ENTER.......

login:

it goes back to the login prompt. it doesn't give me the password:

i hope you now understand. so, it means i can not log in at all. even as root.

Uh - when were you trying to say this? And who exactly doesn't seem to be understanding you? It looks like this is your very first post on this forum.

ANYWAY:
Q: Have you tried logging directly on to the console? Many systems have security restrictions against "root" logging on anywhere besides the console.

Q: Have you tried logging in as a normal user (e.g. the username you were prompted for when you installed the system)? Some systems will only permit logons to non-root users (and you can "sudo" for privileged commands as needed once you're logged in).

Q: Failing all else, have you tried booting from your rescue disk to see if /etc/passwd (or something like it) might be damaged or corrupt?

Hello and Welcome to LinuxQuestions,

It looks like this is your first post but yet you seem to be answering as in a conversation with someone. So I'm officially confused

If you cannot login as root on your system, use a LiveCD/DVD, chroot into your system and check the log files in there, the permissions on passwd and shadow (if applicable).

Kind regards,

Eric

thank you
for your replay

i will tray and i will inform