Recipient address rejected: User unknown in virtual alias table

Phiggy · 10-28-2009, 07:16 PM

Hi,
I have a Fedora box running a domain and a sub domain. It also is the mail server running Postfix and Dovecot.

Scenario:

1. I have created a new user account in the Virtual Alias.conf file and run postfix reload.
"e.g admin@example.com admin_company"
2. This new account can send mail internally and externally but cannot receive mail internally and externally.
The error message internally is: 5.1.1 <admin@threadneedle.com.pg>: Recipient address rejected: User unknown in virtual alias table

3. Externally there is no bounce message.

I am a newbie so please i really am stuck here and i need help fast because i have been sitting on this issue for 3 burning weeks

.

Many thanks in advance.
Phiggy.

avijitp · 10-29-2009, 12:35 AM

Make sure that you have created this userid in the threadneedle.com.pg domain.

Phiggy · 10-29-2009, 02:43 AM

Thanks AVIJITP,
I'll give it a go and let you know ....

regards,
Phiggy.

avijitp · 10-29-2009, 02:48 AM

Perhaps, the MX record of the domain threadneedle.com.pg should point to the correct mail server which should have the admin@threadneedle.com.pg account in it.

Hope this helps

Phiggy · 10-29-2009, 06:30 PM

Thanks again avijitp,
The mail server is fine and works well, because i have just come in to support to this Fedora box. There are other accounts which are working fine, they are also in both domains and sub domain. i think i'll try checking out the local user account on the mail server and i will let you know.

Many Thanks.
Phiggy.

Phiggy · 11-08-2009, 05:29 PM

Thanks avijitp,
i have found the problem. i had the same accounts in Alias.conf and Virtual Alis.conf also wich resolved the issue.

Thanks once again.
Phiggy.

WhisperiN · 11-08-2009, 05:34 PM

Quote:

Originally Posted by Phiggy

Thanks avijitp,
i have found the problem. i had the same accounts in Alias.conf and Virtual Alis.conf also wich resolved the issue.

Thanks once again.
Phiggy.

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