i install qmail mta.and can recive and send mail sucessfully.but as i am installing openprotect package for qmail,which includes mailscanner and mailwatch with in ..now mail get stuck in /qmail/queue.in/mess/0/....1/..2/..3/ directory..

now iam not getting any mail in inbox.means i can send mail and mail get stuck in queue dir.and delivering in mailbox....
i follow it documentation for installing but not get any solution.still mail are in queue.can any one know proper installtion of openprotect..or what is solution for mail deliver...please help

today i send mail...and getting this error.........



There was a problem communicating with SMTP:
Expected response code 250 but got code "451", with message "451 qq trouble creating files in queue (#4.3.0)
"
Log data:
++ Starting Swift_SmtpTransport
<< 220 myserver - Welcome to Qmail Toaster Ver. 1.3 SMTP Server ESMTP

>> EHLO myserver.co.in

<< 250-myserver - Welcome to Qmail Toaster Ver. 1.3 SMTP Server
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 20971520
250 AUTH LOGIN PLAIN CRAM-MD5

++ Swift_SmtpTransport started
>> MAIL FROM:

<< 250 ok

>> RCPT TO:

<< 250 ok

>> DATA

<< 354 go ahead

>>
.

<< 451 qq trouble creating files in queue (#4.3.0)

!! Expected response code 250 but got code "451", with message "451 qq trouble creating files in queue (#4.3.0)





whats the problems

This looks like a permissions issue. The qmail-queue program cannot create file(s) in the queue directory (usually /var/qmail/queue)
So check the permissions and ownership of the queue directory and all its subdirs:
Regards

thanx..
i run the command here is the output.........

#find /var/qmail/queue/ -type d -exec ls -ld {} \;
drwxr-x--- 11 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/
drwxr-x--- 25 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/mess
drwxr-x--- 2 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/mess/8
drwxr-x--- 2 qmailq qmail 4096 Nov 10 15:54 /var/qmail/queue/mess/0
drwxr-x--- 2 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/mess/7
drwxr-x--- 2 qmailq qmail 4096 Nov 11 10:29 /var/qmail/queue/mess/17
drwxr-x--- 2 qmailq qmail 4096 Nov 11 10:50 /var/qmail/queue/mess/21
drwxr-x--- 2 qmailq qmail 4096 Nov 12 10:20 /var/qmail/queue/mess/19
drwxr-x--- 2 qmailq qmail 4096 Nov 11 12:25 /var/qmail/queue/mess/22
drwxr-x--- 2 qmailq qmail 4096 Nov 11 10:56 /var/qmail/queue/mess/18
drwxr-x--- 2 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/mess/6
drwxr-x--- 2 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/mess/3
drwxr-x--- 2 qmailq qmail 4096 Nov 12 11:29 /var/qmail/queue/mess/20
drwxr-x--- 2 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/mess/2
drwxr-x--- 2 qmailq qmail 4096 Nov 14 11:12 /var/qmail/queue/mess/13
drwxr-x--- 2 qmailq qmail 4096 Nov 10 15:42 /var/qmail/queue/mess/10
drwxr-x--- 2 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/mess/4
drwxr-x--- 2 qmailq qmail 4096 Nov 10 10:19 /var/qmail/queue/mess/9
drwxr-x--- 2 qmailq qmail 4096 Nov 14 10:22 /var/qmail/queue/mess/14
drwxr-x--- 2 qmailq qmail 4096 Nov 14 11:12 /var/qmail/queue/mess/16
drwxr-x--- 2 qmailq qmail 4096 Nov 14 11:12 /var/qmail/queue/mess/11
drwxr-x--- 2 qmailq qmail 4096 Nov 11 09:47 /var/qmail/queue/mess/15
drwxr-x--- 2 qmailq qmail 4096 Nov 11 11:55 /var/qmail/queue/mess/1
drwxr-x--- 2 qmailq qmail 4096 Nov 12 10:20 /var/qmail/queue/mess/12
drwxr-x--- 2 qmailq qmail 4096 Nov 11 16:25 /var/qmail/queue/mess/5
drwx------ 25 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/8
drwx------ 2 qmails qmail 4096 Nov 10 15:54 /var/qmail/queue/local/0
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/7
drwx------ 2 qmails qmail 4096 Nov 11 10:29 /var/qmail/queue/local/17
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/21
drwx------ 2 qmails qmail 4096 Nov 12 09:31 /var/qmail/queue/local/19
drwx------ 2 qmails qmail 4096 Nov 11 12:25 /var/qmail/queue/local/22
drwx------ 2 qmails qmail 4096 Nov 11 10:56 /var/qmail/queue/local/18
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/6
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/3
drwx------ 2 qmails qmail 4096 Nov 12 11:29 /var/qmail/queue/local/20
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/2
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/13
drwx------ 2 qmails qmail 4096 Nov 10 15:42 /var/qmail/queue/local/10
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/4
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/9
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/14
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/16
drwx------ 2 qmails qmail 4096 Nov 14 10:49 /var/qmail/queue/local/11
drwx------ 2 qmails qmail 4096 Nov 11 09:47 /var/qmail/queue/local/15
drwx------ 2 qmails qmail 4096 Nov 11 11:55 /var/qmail/queue/local/1
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/local/12
drwx------ 2 qmails qmail 4096 Nov 11 16:25 /var/qmail/queue/local/5
drwx------ 2 qmailq qmail 4096 Nov 14 11:12 /var/qmail/queue/pid
drwxr-x--- 2 qmailq qmail 4096 Nov 10 10:21 /var/qmail/queue/lock
drwx------ 25 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/8
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/0
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/7
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/17
drwx------ 2 qmails qmail 4096 Nov 11 10:50 /var/qmail/queue/remote/21
drwx------ 2 qmails qmail 4096 Nov 12 10:20 /var/qmail/queue/remote/19
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/22
drwx------ 2 qmails qmail 4096 Nov 11 10:50 /var/qmail/queue/remote/18
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/6
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/3
drwx------ 2 qmails qmail 4096 Nov 12 10:20 /var/qmail/queue/remote/20
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/2
drwx------ 2 qmails qmail 4096 Nov 14 11:12 /var/qmail/queue/remote/13
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/10
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/4
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/9
drwx------ 2 qmails qmail 4096 Nov 14 10:22 /var/qmail/queue/remote/14
drwx------ 2 qmails qmail 4096 Nov 14 11:12 /var/qmail/queue/remote/16
drwx------ 2 qmails qmail 4096 Nov 14 11:12 /var/qmail/queue/remote/11
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/15
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/1
drwx------ 2 qmails qmail 4096 Nov 12 10:20 /var/qmail/queue/remote/12
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/remote/5
drwx------ 25 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/info
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/info/8
drwx------ 2 qmails qmail 4096 Nov 10 15:54 /var/qmail/queue/info/0
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/info/7
drwx------ 2 qmails qmail 4096 Nov 11 10:29 /var/qmail/queue/info/17
drwx------ 2 qmails qmail 4096 Nov 11 10:50 /var/qmail/queue/info/21
drwx------ 2 qmails qmail 4096 Nov 12 10:20 /var/qmail/queue/info/19
drwx------ 2 qmails qmail 4096 Nov 11 12:25 /var/qmail/queue/info/22
drwx------ 2 qmails qmail 4096 Nov 11 10:56 /var/qmail/queue/info/18
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/info/6
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/info/3
drwx------ 2 qmails qmail 4096 Nov 12 11:29 /var/qmail/queue/info/20
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/info/2
drwx------ 2 qmails qmail 4096 Nov 14 11:12 /var/qmail/queue/info/13
drwx------ 2 qmails qmail 4096 Nov 10 15:42 /var/qmail/queue/info/10
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/info/4
drwx------ 2 qmails qmail 4096 Nov 10 10:19 /var/qmail/queue/info/9
drwx------ 2 qmails qmail 4096 Nov 14 10:22 /var/qmail/queue/info/14
drwx------ 2 qmails qmail 4096 Nov 14 11:12 /var/qmail/queue/info/16
drwx------ 2 qmails qmail 4096 Nov 14 11:12 /var/qmail/queue/info/11
drwx------ 2 qmails qmail 4096 Nov 11 09:47 /var/qmail/queue/info/15
drwx------ 2 qmails qmail 4096 Nov 11 11:55 /var/qmail/queue/info/1
drwx------ 2 qmails qmail 4096 Nov 12 10:20 /var/qmail/queue/info/12
drwx------ 2 qmails qmail 4096 Nov 11 16:25 /var/qmail/queue/info/5
drwx------ 2 qmails qmail 4096 Nov 14 11:12 /var/qmail/queue/bounce
drwxr-x--- 2 qmailq qmail 4096 Nov 14 11:12 /var/qmail/queue/todo
drwx------ 2 qmailq qmail 4096 Nov 14 11:12 /var/qmail/queue/intd

is their any mistake in permission...?????

The permissions look ok. I guess that the openprotect software you're trying to install does not have the rights to write in the queue directory
Check the logs to see if you find anything

# tail -f /var/log/qmail/send/current
@400000004ed455793028d5a4 status: local 0/10 remote 0/60
@400000004ed5a5000b29e70c status: local 0/10 remote 0/60
@400000004ed61de634538bc4 status: exiting
@400000004ed6f916253bde34 status: local 0/10 remote 0/60
@400000004ed76fc33a32db6c status: exiting
@400000004ed84a3708629564 status: local 0/10 remote 0/60
@400000004ed876bc1237c7bc status: exiting
@400000004ed876bc128d3abc status: local 0/10 remote 0/60
@400000004ed87c71290797ec status: exiting
@400000004ed87c7129a2226c status: local 0/10 remote 0/60



#tail -f /var/log/qmail/smtp/current
@400000004ed9a67830a8e2e4 tcpserver: status: 1/100
@400000004ed9a67830aa4a44 tcpserver: pid 9136 from 127.0.0.1
@400000004ed9a67830aaea6c tcpserver: ok 9136 myserver.co.in:127.0.0.1:25 :127.0.0.1::49979
@400000004ed9a67833a0165c CHKUSER accepted rcpt: from <abc@myserver.co.in::> remote <linuxserver.co.in:unknown:127.0.0.1> rcpt <abc@myserver.co.in> : found existing recipient
@400000004ed9a67833a058c4 policy_check: local abc@myserver.co.in -> local abc@myserver.co.in (UNAUTHENTICATED SENDER)
@400000004ed9a67833a08b8c policy_check: policy allows transmission
@400000004ed9a67833a565bc spamdyke[9136]: ALLOWED from: abc@myserver.co.in to: abc@myserver.co.in origin_ip: 127.0.0.1 origin_rdns: localhost auth: (unknown) encryption: (none)
@400000004ed9a678369244ac qmail-smtpd: qq soft reject (qq trouble creating files in queue (#4.3.0)): MAILFROM:<abc@myserver.co.in> RCPTTO:abc@myserver.co.in
@400000004ed9a67836ab143c tcpserver: end 9136 status 0
@400000004ed9a67836ab1824 tcpserver: status: 0/100

Doh, check if your disk is not full. Also check if qmail-queue is suid root
Also if qmail was working before installing openprotect, you may ask them for support, as you pay for it

Regards

# ls -l /var/qmail/bin/qmail-queue
-rwsr-xr-x 1 qmailq qmail 20824 Nov 14 16:51 /var/qmail/bin/qmail-queue

did u know how to install mailscanner and mailwatch without openprotect...i tried it many times but i did not get sucess in passing mail through mailwatch gui..

I'm sorry I don't, but there are howtos out there you can try to follow.
The qmail-queue permissions are correct, as the suid bit is set. Are you sure it's not something else like SELinux?
Also from what I've read about mailscanner, you may need to increase the softlimit value, when you run antivirus and antispam software along with qmail, or else you might face the problem you mentioned. See here for details

Regards

softlimit is set to 64000000.
what did u mean bt SElinux i didnot understand .can you tell me

The softlimit is high enough, but maybe it's worth trying to increase it a bit more and see what happens.
Re. SELinux. I guess you're running centos given your nick and the os image in your profile. Centos comes by default with SELinux for better security
Could be that SELinux prevents the user defined in openprotect to write into the qmail queue directory.
To see if it's enabled run:
To disable it temporarily and do some tests to see if that's the reason of your problem, run:

SElinux is disable..

Hi,

So from your side everything looks ok. I guess you need to contact their tech support, since you're paying for it

Regards

I think same thing...

If you don't get the solution you must to contact with openprotect help-desk..(and pay for that).

Advise: if you choose finally that way, get ready a screen connection or something like that to control what kind of things they will fix and improve your own knowledge