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Surely you can contact your ISP and query their PHP config. If they can't do that then I would suggest hosting else where. I use positive-internet.com, open-source web-host ;-) OR make your own server :-P
I wasn't trying to be rude, it's just that it's the ISP's job to know what they've got. I used to work for one.
As poonippi said, if they can't answer a simple qn like that, I strongly recommend you move, it'll be nothing but grief in the long run if you don't.
Remember, you can host anywhere in the world, it doesn't have to be with your ISP.
Siteground.com For ~$7.00 a month, you get 750 GB of storage, PHP, Mysql and a lot of Open Source software packages (Joomla! and Moodle to name a few)
I like the value, and I have hosted from them for years, However, they're help desk is a bit clunky for my taste.
Thats what I have, and even though people can offer their own opinions about particular ISPs, know that you deserve better than how yours is treating you. If they don't value your money enough to provide the services you want, you are free to take your money to someone who does.
You must have a copy of the orig ctc somewhere, it'll tell you all that stuff.
A lot of western country ISP's insist on CC or bank details, so they can automatically keep on billing you and you have to cancel the arrangement if you DON'T want to continue.
Where are you & your ISP?