Evolution unable to send mail

satimis · 01-20-2008, 12:52 AM

Hi folks,

Server:
Ubuntu 7.04 server amd64
SquirrelMail 1.4.11

Workstation
Ubuntu 7.04 desktop
Evolution 2.10.1

IIRC before installed SM the workstation can send/receive mail on Evolution via the Server w/o problem.

SM is working w/o problem. Just discovered Evolution can receive mails but can't send mails. With the same password it can't authenticate to send mails, always complaining "Unable to authenticate to SMTP server. Bad authentication response from server". However the same password works to login SM.

Pls advise where to check and how to fix the problem. TIA

B.R.
satimis

JimBass · 01-20-2008, 09:41 AM

Its possible the server is still using the old MTA you had before you installed SquirrelMail. Qmailrocks.org has a good writeup on getting squirrelmail installed and functional. You don't have to follow it all the way, but you may want to check the sections on removing the built-in MTAs and getting squirrelmail functional.

Peace,
JimBass

Moosespappy · 02-28-2008, 01:53 PM

OS: SuSE 10.3
Email client: Evolution 2.12.0

Hi, satimis!

Two days ago I solved the problem you're having with Evolution's refusing to download Email. I am assuming that your ISP is requiring you to use POP3 and SMTP ports other than the standard 25 and 110, and possibly SSL encryption as well.

There is a bug in the Evolution 2.12.0 mail server configuration GUI's SMTP Server Configuration field, and in other Evolution releases, which will cause failure to gain SMTP access if you follow this usual setup practice:

mail.example.com:<port number>

The work-around is simple. Just add two spaces between the colon and the port number in the mail>server configuration field. It will like this:

mail.example.com: <port number>

In my case, the field is edited like this:

smtp.XXX.XXXXXX.com: 465

If you return to the send mail>server configuration field after you close the editor, the field will look like this, with the two spaces gone:

smtp.XXX.XXXXXX.com:465

I also used the same technique for the POP3 GUI, and there have been no further problems sending or receiving mail. Prior to setting POP3 this way, I did receive occasional requests for my password when I sent mail. I haven't yet found and checked the config files to see what is going on.

Moose's Pappy

billymayday · 02-28-2008, 02:05 PM

Satamis, what MTA are you using on the server, because SM is a client not an MTA. Is this one of your postfix boxes? Do you have saslauth running?

satimis · 02-28-2008, 08:31 PM

Hi folks,

Thanks for your advice.

Problem solved with;

$ sudo leafpad /etc/procmailrc

copying following lines on the file

Code:

DROPPRIVS=YES
ORGMAIL=$HOME/Maildir/
DEFAULT=$ORGMAIL

My problem was caused by another set of mail directories were created on /var/mail in addition to the Maildir on each users. All incoming mails were delivered to /var/mail/user_mail file. The mails coming later were added to this file resulting in Evolution having no mail to download.

I don't know how this happened. Any advice? TIA

B.R.
satimis