Centos server not sending emails to hotmail

nibraz · 03-07-2016, 02:13 PM

I run a webserver and my website only sends email to gmail(junk folder) it doesnt send to hotmail at all.

I am using zone edit's dns servers to connect my server.

Can anyone please help? below is my mail log.

Many thanks.

Code:

Mar  7 20:00:02 www pop3d: Connection, ip=[::1]
Mar  7 20:00:02 www pop3d: Disconnected, ip=[::1]
Mar  7 20:00:02 www imapd: Disconnected, ip=[::1], time=0
Mar  7 20:00:02 www postfix/smtpd[30236]: connect from localhost[::1]
Mar  7 20:00:02 www postfix/smtpd[30236]: lost connection after CONNECT from localhost[::1]
Mar  7 20:00:02 www postfix/smtpd[30236]: disconnect from localhost[::1]
Mar  7 20:01:20 www clamd[2115]: SelfCheck: Database status OK.
Mar  7 20:01:23 www postfix/qmgr[2241]: 69942143D5B: from=<>, size=2970, nrcpt=1 (queue active)
Mar  7 20:01:23 www postfix/qmgr[2241]: AAA2C143771: from=<>, size=2964, nrcpt=1 (queue active)
Mar  7 20:01:23 www postfix/qmgr[2241]: CDDD6143561: from=<>, size=2961, nrcpt=1 (queue active)
Mar  7 20:01:23 www postfix/error[30313]: 69942143D5B: to=<fail2ban@example.com>, relay=none, delay=428875, delays=428875/0.02/0/0.03, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  7 20:01:23 www postfix/error[30314]: AAA2C143771: to=<fail2ban@example.com>, relay=none, delay=382742, delays=382742/0.01/0/0.03, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  7 20:01:23 www postfix/error[30316]: CDDD6143561: to=<fail2ban@example.com>, relay=none, delay=21496, delays=21496/0.01/0/0.05, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  7 20:01:24 www postfix/smtpd[30236]: connect from unknown[185.130.5.160]
Mar  7 20:01:24 www postfix/smtpd[30236]: warning: unknown[185.130.5.160]: SASL LOGIN authentication failed: authentication failure
Mar  7 20:01:24 www postfix/smtpd[30236]: disconnect from unknown[185.130.5.160]
Mar  7 20:04:44 www postfix/anvil[30322]: statistics: max connection rate 1/60s for (smtp:185.130.5.160) at Mar  7 20:01:24
Mar  7 20:04:44 www postfix/anvil[30322]: statistics: max connection count 1 for (smtp:185.130.5.160) at Mar  7 20:01:24
Mar  7 20:04:44 www postfix/anvil[30322]: statistics: max cache size 1 at Mar  7 20:01:24
Mar  7 20:05:01 www pop3d: Connection, ip=[::1]
Mar  7 20:05:01 www imapd: Connection, ip=[::1]
Mar  7 20:05:01 www pop3d: Disconnected, ip=[::1]
Mar  7 20:05:01 www imapd: Disconnected, ip=[::1], time=0
Mar  7 20:05:02 www postfix/smtpd[30443]: connect from localhost[::1]
Mar  7 20:05:02 www postfix/smtpd[30443]: lost connection after CONNECT from localhost[::1]
Mar  7 20:05:02 www postfix/smtpd[30443]: disconnect from localhost[::1]
Mar  7 20:05:02 www postfix/pickup[29223]: 6F953143D0A: uid=48 from=<apache>
Mar  7 20:05:02 www postfix/cleanup[30469]: 6F953143D0A: message-id=<20160307200502.6F953143D0A@server1.mysite.com>
Mar  7 20:05:02 www postfix/qmgr[2241]: 6F953143D0A: from=<apache@server1.mysite.com>, size=1256, nrcpt=1 (queue active)
Mar  7 20:05:05 www postfix/smtpd[30475]: connect from unknown[127.0.0.1]
Mar  7 20:05:05 www postfix/smtpd[30475]: 13131143CE7: client=unknown[127.0.0.1]
Mar  7 20:05:05 www postfix/cleanup[30469]: 13131143CE7: message-id=<20160307200502.6F953143D0A@server1.mysite.com>
Mar  7 20:05:05 www postfix/qmgr[2241]: 13131143CE7: from=<apache@server1.mysite.com>, size=1710, nrcpt=1 (queue active)
Mar  7 20:05:05 www postfix/smtpd[30475]: disconnect from unknown[127.0.0.1]
Mar  7 20:05:05 www amavis[30171]: (30171-06) Passed CLEAN {RelayedOpenRelay}, <apache@server1.mysite.com> -> <my.email.com>, Message-ID: <20160307200502.6F953143D0A@server1.mysite.com>, mail_id: Mk92kY-EFx4G, Hits: 0.38, size: 1256, queued_as: 13131143CE7, 2600 ms
Mar  7 20:05:05 www postfix/smtp[30472]: 6F953143D0A: to=<my.email.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=2.7, delays=0.09/0/0/2.6, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 13131143CE7)
Mar  7 20:05:05 www postfix/qmgr[2241]: 6F953143D0A: removed
Mar  7 20:05:06 www postfix/smtp[30480]: 13131143CE7: to=<my.email.com>, relay=mx3.hotmail.com[65.55.37.120]:25, delay=0.92, delays=0.04/0.01/0.72/0.16, dsn=5.0.0, status=bounced (host mx3.hotmail.com[65.55.37.120] said: 550 DY-001 (COL004-MC4F37) Unfortunately, messages from 82.34.90.216 weren't sent. Please contact your Internet service provider. You can tell them that Hotmail does not relay dynamically-assigned IP ranges. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL FROM command))
Mar  7 20:05:06 www postfix/smtp[30480]: 13131143CE7: lost connection with mx3.hotmail.com[65.55.37.120] while sending RCPT TO
Mar  7 20:05:06 www postfix/cleanup[30469]: 081E8143D31: message-id=<20160307200506.081E8143D31@server1.mysite.com>
Mar  7 20:05:06 www postfix/bounce[30481]: 13131143CE7: sender non-delivery notification: 081E8143D31
Mar  7 20:05:06 www postfix/qmgr[2241]: 081E8143D31: from=<>, size=4332, nrcpt=1 (queue active)
Mar  7 20:05:06 www postfix/qmgr[2241]: 13131143CE7: removed
Mar  7 20:05:06 www postfix/local[30482]: 081E8143D31: to=<root@server1.mysite.com>, orig_to=<apache@server1.mysite.com>, relay=local, delay=0.09, delays=0.03/0.01/0/0.05, dsn=5.2.2, status=bounced (cannot update mailbox /var/mail/root for user root. error writing message: File too large)
Mar  7 20:05:06 www postfix/qmgr[2241]: 081E8143D31: removed
Mar  7 20:06:23 www postfix/qmgr[2241]: DE912143DA0: from=<>, size=2973, nrcpt=1 (queue active)
Mar  7 20:06:23 www postfix/qmgr[2241]: 7EE81143DBD: from=<>, size=2967, nrcpt=1 (queue active)
Mar  7 20:06:23 www postfix/qmgr[2241]: 409D6143D66: from=<>, size=2973, nrcpt=1 (queue active)
Mar  7 20:06:23 www postfix/qmgr[2241]: 014C5143D7A: from=<>, size=2967, nrcpt=1 (queue active)
Mar  7 20:06:23 www postfix/qmgr[2241]: 0D4FA143D32: from=<>, size=2970, nrcpt=1 (queue active)
Mar  7 20:06:23 www postfix/smtp[30480]: connect to example.com[2606:2800:220:1:248:1893:25c8:1946]:25: Network is unreachable
Mar  7 20:06:23 www postfix/smtp[30508]: connect to example.com[2606:2800:220:1:248:1893:25c8:1946]:25: Network is unreachable
Mar  7 20:06:23 www postfix/smtp[30510]: connect to example.com[2606:2800:220:1:248:1893:25c8:1946]:25: Network is unreachable
Mar  7 20:06:23 www postfix/smtp[30509]: connect to example.com[2606:2800:220:1:248:1893:25c8:1946]:25: Network is unreachable
Mar  7 20:06:23 www postfix/smtp[30511]: connect to example.com[2606:2800:220:1:248:1893:25c8:1946]:25: Network is unreachable
Mar  7 20:06:53 www postfix/smtp[30480]: connect to example.com[93.184.216.34]:25: Connection timed out
Mar  7 20:06:53 www postfix/smtp[30508]: connect to example.com[93.184.216.34]:25: Connection timed out
Mar  7 20:06:53 www postfix/smtp[30511]: connect to example.com[93.184.216.34]:25: Connection timed out
Mar  7 20:06:53 www postfix/smtp[30510]: connect to example.com[93.184.216.34]:25: Connection timed out
Mar  7 20:06:53 www postfix/smtp[30509]: connect to example.com[93.184.216.34]:25: Connection timed out
Mar  7 20:06:53 www postfix/smtp[30511]: 0D4FA143D32: to=<fail2ban@example.com>, relay=none, delay=189408, delays=189378/0.02/30/0, dsn=4.4.1, status=deferred (connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  7 20:06:53 www postfix/smtp[30510]: 014C5143D7A: to=<fail2ban@example.com>, relay=none, delay=256761, delays=256731/0.01/30/0, dsn=4.4.1, status=deferred (connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  7 20:06:53 www postfix/smtp[30480]: DE912143DA0: to=<fail2ban@example.com>, relay=none, delay=2131, delays=2101/0.02/30/0, dsn=4.4.1, status=deferred (connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  7 20:06:53 www postfix/smtp[30508]: 7EE81143DBD: to=<fail2ban@example.com>, relay=none, delay=243940, delays=243910/0/30/0, dsn=4.4.1, status=deferred (connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  7 20:06:53 www postfix/smtp[30509]: 409D6143D66: to=<fail2ban@example.com>, relay=none, delay=319563, delays=319533/0.01/30/0, dsn=4.4.1, status=deferred (connect to example.com[93.184.216.34]:25: Connection timed out)

Emerson · 03-07-2016, 03:22 PM

You probably have no PTR record.

nibraz · 03-07-2016, 03:37 PM

Quote:

Originally Posted by Emerson

You probably have no PTR record.

sorry new to linux what is that and how do i do that?

thanks

nibraz · 03-07-2016, 03:44 PM

Quote:

Originally Posted by Emerson

You probably have no PTR record.

i did a google search and dig -x myipaddress and got this:

Code:

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.23.rc1.el6_5.1 <<>> -x 81.200.64.50
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 45616
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;myipaddress.in-addr.arpa.	IN	PTR

;; ANSWER SECTION:
myipaddress.in-addr.arpa. 69264 IN	PTR	advancedsearch.virginmedia.com.

;; Query time: 10 msec
;; SERVER: 192.168.0.1#53(192.168.0.1)
;; WHEN: Mon Mar  7 21:42:42 2016
;; MSG SIZE  rcvd: 87

nibraz · 03-08-2016, 06:59 AM

i sent a test email and check postfix log this is what i get any idea why?

Code:

Mar  8 12:56:23 www postfix/qmgr[2241]: 6E08D143CDA: from=<>, size=2973, nrcpt=1 (queue active)
Mar  8 12:56:23 www postfix/qmgr[2241]: 6C0A8143DC0: from=<>, size=2967, nrcpt=1 (queue active)
Mar  8 12:56:23 www postfix/qmgr[2241]: C7E93143DBF: from=<>, size=2967, nrcpt=1 (queue active)
Mar  8 12:56:23 www postfix/error[26583]: 6C0A8143DC0: to=<fail2ban@example.com>, relay=none, delay=218769, delays=218769/0.01/0/0.03, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  8 12:56:23 www postfix/error[26582]: 6E08D143CDA: to=<fail2ban@example.com>, relay=none, delay=382606, delays=382606/0.02/0/0.04, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to example.com[93.184.216.34]:25: Connection timed out)
Mar  8 12:56:23 www postfix/error[26585]: C7E93143DBF: to=<fail2ban@example.com>, relay=none, delay=277541, delays=277541/0.01/0/0.03, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to example.com[93.184.216.34]:25: Connection timed out)

fmattheus · 03-08-2016, 07:48 AM

This is the important bit from your logs

Quote:

Unfortunately, messages from 82.34.90.216 weren't sent. Please contact your Internet service provider. You can tell them that Hotmail does not relay dynamically-assigned IP ranges. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL FROM command))

Basically you are sending e-mails from a home network, 82.34.90.216, which is provided by "VirginMedia Consumer Broadband UK". Hotmail does not accept any e-mails from consumer networks, only from servers on proper server networks.

Get yourself a VPS or something and send your e-mails from there.

Emerson · 03-08-2016, 07:55 AM

You can route your outgoing email thru ISP mail server.

nibraz · 03-08-2016, 09:18 AM

Quote:

Originally Posted by fmattheus

This is the important bit from your logs

Basically you are sending e-mails from a home network, 82.34.90.216, which is provided by "VirginMedia Consumer Broadband UK". Hotmail does not accept any e-mails from consumer networks, only from servers on proper server networks.

Get yourself a VPS or something and send your e-mails from there.

i dont get it, i sent a test email to gmail and i received it in the junk folder.

i am using internal php built in mail. when i chose use smtp its asking for host, username/password and port,does that mean the virgin broadband email settings?

thanks

fmattheus · 03-08-2016, 10:30 AM

If virgin provide you with an open relay (which I doubt) you can use that. That would be the easiest option. The other option is to always send from a gmail (or other) account and put the gmail smtp server and credentials there.

Emerson · 03-08-2016, 11:49 AM

Of course your ISP email server is an open relay for legit customers, how else could you send mail from your home using their server?

nibraz · 03-08-2016, 02:09 PM

I used googles smtp and emails works fine and sends through.
Only problem is it shows on the email header email from is: mypersonalemail.com

Any way not to show that? put my domain address there instead? e.g. shows mydomain.com?

thanks

nibraz · 03-08-2016, 04:10 PM

ok my domain is hosted by godaddy and nameservers are from zoneedit because of my dynamic ip.
I have pointed NS servers to zoneedit from godaddy control panel and i have point mx records in zoneedit to godaddy email smtp.
I have set the smtp settings in my site for godaddy still dont work... anything wrong i did?

Emerson · 03-08-2016, 11:27 PM

Reverse lookup has to be done by your ISP, I'm surprised you didn't google it yet. Gmail will substitute your from address, that's why I recommended routing thru your ISP mail server.

nibraz · 03-09-2016, 05:33 AM

This is my virgin media broadband smtp settings:
Type of information

Settings to enter

Sending mail (SMTP)

SMTP server name

smtp.virginmedia.com

SMTP SSL

Enabled

SMTP port

465

SMTP authentication

Enabled (or 'Password' on Macs)

SMTP username

Full email address, e.g., richard.branson@virginmedia.com

Note: If you update your username in My Virgin Media, this email address will not change.

If I use that wouldnt the "From" show my email address instead of mydomain.com? I dont want users to see my personal email address in the from field. Any idea?

nibraz · 03-09-2016, 11:47 AM

Ok I managed to get emails working, by using Goddaddy smtp with postfix.
However.. any emails now sendings goes into junk/spam folder.

I have read that a SPF record might fix this? is that right? these are what i found.

v=spf1 mx
v=spf1 mx include:secureserver.net ~all
v=spf1 mx:smtp.europe.secureserver.net mx:mailstore1.europe.secureserver.net mx: -all

Will adding this to zoneedit as SPF record fix this problem? and send emails to inbox instead of junk?