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fooby 09-08-2012 10:35 AM

Buffer I/O Error
 
Afternoon gentleman.

I have come across and issue that I've not previously experienced. I would love to say it was after I updated and rebooted, but I'm going to assume its when I first noticed it.

Very simple, I randomly (once it happens system requires a reboot) loose the ability to read/write to my mounted devices (all hdd's via ntfs-3g) with Buffer i/o error.

dmesg shows the following (a snapshot)

Code:


[  396.884424] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 00 00 08 10 00 00 08 00
[  396.884433] end_request: I/O error, dev sdd, sector 2064
[  396.884526] quiet_error: 37378 callbacks suppressed
[  396.884529] Buffer I/O error on device sdd1, logical block 2
[  396.884620] lost page write due to I/O error on sdd1
[  396.884634] sd 1:0:1:0: [sdd] Unhandled error code
[  396.884636] sd 1:0:1:0: [sdd]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
[  396.884640] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 00 00 0a a8 00 00 10 00
[  396.884647] end_request: I/O error, dev sdd, sector 2728
[  396.884738] Buffer I/O error on device sdd1, logical block 85
[  396.884829] lost page write due to I/O error on sdd1
[  396.884833] Buffer I/O error on device sdd1, logical block 86
[  396.884924] lost page write due to I/O error on sdd1
[  396.884932] sd 1:0:1:0: [sdd] Unhandled error code
[  396.884934] sd 1:0:1:0: [sdd]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
[  396.884938] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 0e 8e 14 e0 00 00 08 00
[  396.884946] end_request: I/O error, dev sdd, sector 244192480
[  396.885037] Buffer I/O error on device sdd1, logical block 30523804
[  396.885130] lost page write due to I/O error on sdd1
[  396.885144] sd 1:0:1:0: [sdd] Unhandled error code
[  396.885146] sd 1:0:1:0: [sdd]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
[  396.885150] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 0e 8e 5c c0 00 00 08 00
[  396.885157] end_request: I/O error, dev sdd, sector 244210880
[  396.885250] Buffer I/O error on device sdd1, logical block 30526104
[  396.885343] lost page write due to I/O error on sdd1
[  396.885358] sd 1:0:1:0: [sdd] Unhandled error code
[  396.885361] sd 1:0:1:0: [sdd]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
[  396.885364] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 23 eb fe f8 00 04 00 00
[  396.885372] end_request: I/O error, dev sdd, sector 602668792
[  396.885464] Buffer I/O error on device sdd1, logical block 75333343
[  396.885557] lost page write due to I/O error on sdd1
[  396.885560] Buffer I/O error on device sdd1, logical block 75333344
[  396.885653] lost page write due to I/O error on sdd1
[  396.885657] Buffer I/O error on device sdd1, logical block 75333345
[  396.885749] lost page write due to I/O error on sdd1
[  396.885752] Buffer I/O error on device sdd1, logical block 75333346
[  396.885845] lost page write due to I/O error on sdd1
[  396.885848] Buffer I/O error on device sdd1, logical block 75333347
[  396.885941] lost page write due to I/O error on sdd1
[  396.886025] sd 1:0:1:0: [sdd] Unhandled error code
[  396.886027] sd 1:0:1:0: [sdd]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
[  396.886031] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 23 ec 02 f8 00 04 00 00
[  396.886038] end_request: I/O error, dev sdd, sector 602669816
[  396.886207] sd 1:0:1:0: [sdd] Unhandled error code
[  396.886210] sd 1:0:1:0: [sdd]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
[  396.886213] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 23 ec 06 f8 00 01 08 00
[  396.886221] end_request: I/O error, dev sdd, sector 602670840

At first I thought my drive was knackered and was all prepared to throw it in the bin, but I ran smartctl and it appears to be happy with itself, then it started happening to my other mounted drives. Especially weird since I've not experienced a problem with any of my drives before.

I did some googleing and there is a bugreport for my kernel version mounting ext4 drives and getting buffer i/o, but it appears to only apply to XEN, which i don't run (nor am I running ext4). I couldn't really find anything related to my issue and the ntfs-3g package.

Does anyone have any suggestions on where i can go looking to resolve this problem? I'm merely an average user, but i'm willing to learn and investigation on my own.

Some more system information that's hopefully relevant below

Code:

adam@tronlegacy:~$ sudo tail -f /var/log/messages
Sep  8 15:00:25 tronlegacy kernel: [  396.885653] lost page write due to I/O error on sdd1
Sep  8 15:00:25 tronlegacy kernel: [  396.885749] lost page write due to I/O error on sdd1
Sep  8 15:00:25 tronlegacy kernel: [  396.885845] lost page write due to I/O error on sdd1
Sep  8 15:00:25 tronlegacy kernel: [  396.885941] lost page write due to I/O error on sdd1
Sep  8 15:00:25 tronlegacy kernel: [  396.886025] sd 1:0:1:0: [sdd] Unhandled error code
Sep  8 15:00:25 tronlegacy kernel: [  396.886027] sd 1:0:1:0: [sdd]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
Sep  8 15:00:25 tronlegacy kernel: [  396.886031] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 23 ec 02 f8 00 04 00 00
Sep  8 15:00:25 tronlegacy kernel: [  396.886207] sd 1:0:1:0: [sdd] Unhandled error code
Sep  8 15:00:25 tronlegacy kernel: [  396.886210] sd 1:0:1:0: [sdd]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
Sep  8 15:00:25 tronlegacy kernel: [  396.886213] sd 1:0:1:0: [sdd] CDB: Write(10): 2a 00 23 ec 06 f8 00 01 08 00

Code:

adam@tronlegacy:~$ uname -a && cat /proc/version
Linux tronlegacy 3.0.0-1-amd64 #1 SMP Sat Aug 27 16:21:11 UTC 2011 x86_64 GNU/Linux
Linux version 3.0.0-1-amd64 (Debian 3.0.0-3) (ben@decadent.org.uk) (gcc version 4.5.3 (Debian 4.5.3-8) ) #1 SMP Sat Aug 27 16:21:11 UTC 2011

Code:

adam@tronlegacy:~$ cat /proc/cpuinfo | grep "model name"
model name      : Intel(R) Xeon(R) CPU            3065  @ 2.33GHz
model name      : Intel(R) Xeon(R) CPU            3065  @ 2.33GHz

Code:

adam@tronlegacy:~$ df -h
Filesystem                                              Size  Used Avail Use% Mounted on
rootfs                                                  110G  63G  41G  61% /
udev                                                    10M    0  10M  0% /dev
tmpfs                                                  101M  880K  100M  1% /run
/dev/disk/by-uuid/937a39f4-e7fb-4c5c-bca4-b3a813d6fbcb  110G  63G  41G  61% /
tmpfs                                                  5.0M    0  5.0M  0% /run/lock
tmpfs                                                  379M    0  379M  0% /run/shm
/dev/sdb1                                              699G  665G  35G  96% /media/sdb1
/dev/sdc1                                              699G  688G  11G  99% /media/sdc1
/dev/sdd1                                              932G  171G  761G  19% /media/sdd1

Code:

adam@tronlegacy:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point>  <type>  <options>      <dump>  <pass>
proc            /proc          proc    defaults        0      0
# / was on /dev/sda1 during installation
UUID=937a39f4-e7fb-4c5c-bca4-b3a813d6fbcb /              ext4    errors=remount-ro 0      1
# swap was on /dev/sda5 during installation
UUID=1e0d0c9e-8f6f-49f3-98f2-a4ce2f4395ef none            swap    sw              0      0
/dev/sr0        /media/cdrom0  udf,iso9660 user,noauto    0      0
/dev/fd0        /media/floppy0  auto    rw,user,noauto  0      0
/dev/sdb1      /media/sdb1      ntfs-3g,auto    rw,user 0      0
/dev/sdc1      /media/sdc1      ntfs-3g,auto    rw,user 0      0
/dev/sdd1      /media/sdd1      ntfs-3g,auto    rw,user 0      0


td3201 09-09-2012 10:29 PM

I am assuming this is a dual-booted machine? Did you try running an fsck within windows against these drives? If that's not the case, please describe the physical layout, distribution, and ntfs-3g version.

fooby 09-10-2012 04:57 AM

Quote:

Originally Posted by td3201 (Post 4776498)
I am assuming this is a dual-booted machine? Did you try running an fsck within windows against these drives? If that's not the case, please describe the physical layout, distribution, and ntfs-3g version.

Hi td3201.

No this isn't a dual booted machine. The disks were in my home PC (which was dual booted) but the motherboard since broke, so I moved them into an HP Proliant server.

These are just normal disks plugged in to the motherboard via sata (not raided, not plugged into the raid controller).

I've done more investigation since my first post, most results for these sorts of errors point to hardware failure. Which, I'll accept if I have too, just odd that 2x HDD's go at the same time (different make/models/ages)

I've changed the SATA cables on the 2 effected drives and made sure the contacts are clean, just in case this was an issue.

I have performed a smartctl long test on both drives. Below is my smartctl output on both devices.

NTFS-3G Version: ntfs-3g 2012.1.15AR.5 external FUSE 29

Code:


root@tronlegacy:~# smartctl --all /dev/sdc
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.0.0-1-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:    Western Digital Caviar Blue Serial ATA
Device Model:    WDC WD7500AAKS-00RBA0
Serial Number:    WD-WCAPT0747564
LU WWN Device Id: 5 0014ee 20116d3b6
Firmware Version: 30.04G30
User Capacity:    750,156,374,016 bytes [750 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  7
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sun Sep  9 20:40:06 2012 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 121) The previous self-test completed having
                                        the read element of the test failed.
Total time to complete Offline
data collection:                (16800) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (  2) minutes.
Extended self-test routine
recommended polling time:        ( 207) minutes.
Conveyance self-test routine
recommended polling time:        (  6) minutes.
SCT capabilities:              (0x303f) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate    0x000f  200  200  051    Pre-fail  Always      -      0
  3 Spin_Up_Time            0x0003  197  045  021    Pre-fail  Always      -      7116
  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      635
  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
  7 Seek_Error_Rate        0x000e  200  200  051    Old_age  Always      -      0
  9 Power_On_Hours          0x0032  064  064  000    Old_age  Always      -      26451
 10 Spin_Retry_Count        0x0012  100  100  051    Old_age  Always      -      0
 11 Calibration_Retry_Count 0x0012  100  100  051    Old_age  Always      -      0
 12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      555
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      349
193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      641
194 Temperature_Celsius    0x0022  117  104  000    Old_age  Always      -      35
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0012  200  200  000    Old_age  Always      -      1
198 Offline_Uncorrectable  0x0010  200  200  000    Old_age  Offline      -      1
199 UDMA_CRC_Error_Count    0x003e  200  200  000    Old_age  Always      -      2
200 Multi_Zone_Error_Rate  0x0008  200  200  051    Old_age  Offline      -      0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure      90%    26448        27856418

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Code:


root@tronlegacy:~# smartctl --all /dev/sdd
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.0.0-1-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:    Western Digital RE4 Serial ATA
Device Model:    WDC WD1003FBYX-50Y7B0
Serial Number:    WD-WCAW30797925
LU WWN Device Id: 5 0014ee 2b021aff1
Firmware Version: 01.01V02
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sun Sep  9 20:39:07 2012 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (  0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (16560) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (  2) minutes.
Extended self-test routine
recommended polling time:        ( 171) minutes.
Conveyance self-test routine
recommended polling time:        (  5) minutes.
SCT capabilities:              (0x303f) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0
  3 Spin_Up_Time            0x0027  175  172  021    Pre-fail  Always      -      4250
  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      42
  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0
  9 Power_On_Hours          0x0032  086  086  000    Old_age  Always      -      10737
 10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0
 11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0
 12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      40
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      35
193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      6
194 Temperature_Celsius    0x0022  113  107  000    Old_age  Always      -      34
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      18
200 Multi_Zone_Error_Rate  0x0008  200  200  000    Old_age  Offline      -      0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error      00%    10737        -
# 2  Extended offline    Aborted by host              90%    10734        -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


td3201 09-10-2012 05:10 AM

Try plugging them into a windows box and running the fsck to see what happens.

fooby 09-10-2012 01:21 PM

indeedy, few bad secords and the MFT was broken on /dev/sdc

/dev/sda just sayins MFT is b0rked and cannot fixed, so looks like they are both actually on their way out!! really odd. But thanks for making sure I wasn't doing something wrong.

New HDD & chkdsk /R time and hope it lasts long enough to copy my data off.


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