antispam and axigen for linux
we have been using 3+ years axigen with antispam bundle integrated. every release they provide bundle anti spam.
now what we found every new client/customer it take the email to spam folder. we talk to email commpany support axigen people. they said it is your anti spam problem.
we keep our rating 7. so can you advise where can i find what is standard rating of antispam. the one comes with axigen integrated called "
SpamAssassinBundled" it is part of SpamAssassin
i cant do much their except define rating of spam.
to avoid 99% our domain we put in whitelist area so that no spam tretment.but every day we have new client due to insurance company business every day we have throusands of inqiries to answer them. if such or those email goes to spam folder in mailbox of email server, user cant see then he complain to us.so basically there is gap
they send many forumals to make us understand. the life with antispam is miserable, as staff,users,our managemetn cry everyday and list of huge complain. almost 10% offical email goes to spam list