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Old 04-25-2012, 11:48 PM   #1
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Registered: Feb 2012
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`Dell PowerEdge 11G T410` - Cannot detect HDD

My university just bough this piece, I need to use it for modelization work. But I cannot get it to work, front panel tray hdds are connected to a this card(Picture attached). I tried many different distros, but still non can detect the HDD.

I guess I need a driver, there is no model info on the card itself, lspci is a huge mass. I have no idea which driver that I need. When I unplug the front panel it gives : "SAS cable A failure. Check connection." , so I guess this is a SAS card?

Any help will be appreciated, both by me and dozen other desperate engineering students who will be depending on this server
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Old 04-26-2012, 02:34 AM   #2
Registered: Oct 2006
Location: Slovak Republic
Distribution: Slackware 14.0, 14.1, current
Posts: 416

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Since I had similar issue with SAS RAID controller (adaptec) maybe this post will help you:

My problem was that I could not see this device when I upgraded from Slackware13.1 to Slackware13.37. Finally we found out that some pci parameters (pci=nocrs) should be appended at kernel boot.

Hope it helps
Old 04-26-2012, 09:18 AM   #3
Registered: Jun 2007
Distribution: Debian, SLES, Ubuntu
Posts: 304

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With the card installed Dell systems on boot will typically show what controller card is installed. Once you have that you might be able to narrow things down a bit more. Also make sure that you have the cabling right. The error you are describing makes me think that the cabling is not quite right.


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