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Old 05-24-2010, 11:02 AM   #1
metallica1973
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Spam nightmare, duplicate e-mails, scrubbing of mails boxes


I have a client that has been using one single pop account for all ten employees and is using outlook and outlook express. They have been pounced upon for years with spam and virus attacks via there e-mail. They have a e-mail nightmare. There is an e-mail that is constantly wiping there inbox's away and Norton 360 v4 is a piece of artwork and does nothing in the area of e-mail. Stuff still get through. I have decided that this was going to be my game plan:

1 - create a allow list of legitimate e-mail domain address and deny the rest and slowly adjust this list as they complain. I will then copy this allow/deny to each local machine(Norton Spam section)They are using a hosted linux mail solution(media temple) and will tweak it appropriately there as well.

2 - look for some type of e-mail scrubber that can scan and clean malicious stuff that is already in these huge inbox's, sent items and etc.

3 - Possibly set up a relay server in house with spam assassin or something of the sort to be a go to in between scrubber or some sort.

Any suggestions this is starting to become a pain in the bumper!!!!!!!
 
Old 05-24-2010, 03:59 PM   #2
mpapet
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They have hosted email, and the service provider doesn't provide spam or antivirus filtering? Really? Time for a new provider.

I'd not mess around with multiple mail clients. It sounds like a customer-service catchall address that might be better served with any one of hundreds of CRM's.

Lots of answers to your problems and yet you seemed to have found none of them.

Last edited by mpapet; 05-24-2010 at 04:30 PM.
 
Old 05-24-2010, 04:57 PM   #3
metallica1973
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Please forgive me but what is a CRM? thanks
 
Old 05-25-2010, 09:06 AM   #4
TB0ne
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Quote:
Originally Posted by metallica1973 View Post
Please forgive me but what is a CRM? thanks
Customer Relationship Management software.

I tend to agree....if you're getting overrun with spam/viruses, that's something your provider needs to address, or you need to switch providers. Since you've got Windows clients, there's little we can do here to help. But if you're considering putting a Linux box in to do filtering, etc., you're doing your providers job for them.
 
  


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