Root denied permission to remove users' files
I have tried without success to remove some users files that are locked up in the system. I can't even rename or copy the troublesome file(s). I got the following errors when I tried to remove user btatira's home directory, which is located in the second harddrive /b. Actually, running Mozilla in btatira's account will cause the system to crash (reboot); but now I can't remove it. I am the administrator on this SuSE 9.0 system at a campus dept.
maths:/b # rm -r btatira/
rm: cannot lstat `btatira//.mozilla/direct/988aw6ks.slt/Cache.Trash/Trash/Cache/_CACHE_001_': Permission denied
I also got this nasty message when I tried to remove user b0119350 from the /b location.
maths:/b # rm -r b0119350/
rm: cannot lstat `b0119350//.mozilla/default/ll55fl7g.slt/lock': Permission denied