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-   -   Canon sued for disabling scanner when printers run out of ink (https://www.linuxquestions.org/questions/linux-news-59/canon-sued-for-disabling-scanner-when-printers-run-out-of-ink-4175702240/)

Jeebizz 10-18-2021 02:43 PM

Canon sued for disabling scanner when printers run out of ink
 
"Canon USA is being sued for not allowing owners of certain printers to use the scanner or faxing functions if they run out of ink.

David Leacraft, a customer of Canon, filed the class action lawsuit on Tuesday alleging deceptive marketing and unjust enrichment by the printer manufacturer."

https://www.bleepingcomputer.com/new...un-out-of-ink/

fido_dogstoyevsky 10-20-2021 05:44 PM

Not that I'm directly affected, having dropped Canon off my long list quite some time ago, but - good news.

banlb 12-07-2021 01:46 AM

I had to give away a Canon PIXMA MX475 for this reason (telling the person who took it that he has only to buy ink cartridges).
Having bought an Epson WF-2750, it didn't work well with Linux Mint 19 then 20 (printing is very good, but not scan, which needs too many manipulations with Mint).
I finally bought another PIXMA MX475, used only for fast scanning (rarely for printing). The Epson is good (I prefer the Canon for fast scanning), but with refill or generic cartridges, printing will be interrupted from time to time: "... non genuine cartridges, are you sure you want to continue". I use a cheap SSD with Windows-10 for drivers or programs that work better with Windows.

slac-in-the-box 01-13-2022 09:33 PM

I detest inkjet printers... the ink starts drying out the moment the cartridge is punctured, and if, like me, you don't print every day, then you have to clean the nozzle heads; and the cleaning function uses even more ink... one day I threw in the towel and got the most generic hp laser printer for mere black and white printing -- it is the only printer that has gone up in value after the purchase...

I got rid of the old umax scsi long ago: if I need to scan a document, I just lay it flat in a well lit area, and take a digital photo.

I hope Canon has to pay so much that they go bankrupt for such greedy tactics that do nothing but fuel consumer rage: eventually someone snaps and goes postal... thus canon is responsible for terrorism, and I hope the lawsuit takes that into account...

Planned obsolescence is infuriating, and this is similar--planned non-functionality of the scanner.

jefro 01-13-2022 10:02 PM

Thought I read they were offering a way to bypass that.

jmgibson1981 01-14-2022 06:23 AM

Got rid of my inkjet / scanner awhile back. For my limited usage the scan function of my google drive app on my phone works just fine. That thing never did work right anyway, was always an issue getting the paper to load right. Bad design I think. It ended up claiming paper jam with zero paper in the machine. Took it almost completely apart to be sure. It's now on someone electronics recycling heap I assume.

These days I've got an old LaserJet Pro 400 on my desk and it's got 6000+ sheets to go. At our usage? 10+ years. Inkjet is a scam.

slac-in-the-box 01-14-2022 09:54 AM

Quote:

Originally Posted by jefro (Post 6318016)
Thought I read they were offering a way to bypass that.

https://www.technipages.com/canon-pi...an-without-ink

but that may not work on all models; the plaintiff has mg2522... demands a jury trial... couldin't find any reports of the case being dropped or settled out of court.


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