LinuxQuestions.org
Latest LQ Deal: Linux Power User Bundle
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 05-24-2014, 11:28 PM   #1
bluejax50
LQ Newbie
 
Registered: May 2014
Location: Layton, Utah
Distribution: 14.04LT
Posts: 4

Rep: Reputation: Disabled
Question Wi Fi Canon printer, Model MG5220 - print jobs get "HELD"


Hey guys I'm a new to linux, more to learn than 50 yr old brain cells can handle.
I started with distro 13.10 and am now using 14.04.
I think my computer can connect to my wifi printer, a Canon MG5220 but print jobs get to the que and after a few seconds get "HELD", I can try to start them again but after a few seconds the same que says "HELD".
I searched some here and on the web and have come up empty. Anyone have an idea what I may have configure wrong?

V/R,
bluejax50

Last edited by bluejax50; 05-25-2014 at 12:29 AM.
 
Old 05-25-2014, 04:15 PM   #2
jdkaye
LQ Guru
 
Registered: Dec 2008
Location: Westgate-on-Sea, Kent, UK
Distribution: Debian Testing Amd64
Posts: 5,464

Rep: Reputation: Disabled
Quote:
Originally Posted by bluejax50 View Post
Hey guys I'm a new to linux, more to learn than 50 yr old brain cells can handle.
I'm old enough to be your father. Try another excuse.
Quote:
I started with distro 13.10 and am now using 14.04.
Are you talking about Ubuntu or something else?
Quote:
I think my computer can connect to my wifi printer,
What makes you think that your printer is connected? and are you using CUPS?
Quote:
a Canon MG5220 but print jobs get to the que and after a few seconds get "HELD", I can try to start them again but after a few seconds the same que says "HELD".
Have you tried printing a test page from the CUPS webpage? (localhost:631)
jdk
 
Old 05-25-2014, 06:12 PM   #3
bluejax50
LQ Newbie
 
Registered: May 2014
Location: Layton, Utah
Distribution: 14.04LT
Posts: 4

Original Poster
Rep: Reputation: Disabled
Answers to reply

jdkaye,
I was reffering to Ubuntu 13.10 and 14.04.
I think my computer connects because I can ping the IP address and get a good response. Since my last post I went into my wifi router and assigned an IP address to the printer mac address.
The CUPS webpage shows my printer and I can send it a test page but after a few seconds I get:
Canon-MG5200-26 Test Page anonymous 1k 1 held since Sun 25 May 2014 03:57:25 PM MDT"cannot get hostname".

V/R,
bluejax50
 
Old 05-26-2014, 12:18 AM   #4
jdkaye
LQ Guru
 
Registered: Dec 2008
Location: Westgate-on-Sea, Kent, UK
Distribution: Debian Testing Amd64
Posts: 5,464

Rep: Reputation: Disabled
Ok, and have you checked out the error "cannot get hostname"? I found this thread which may be useful and there are many others like it.
jdk
 
Old 05-27-2014, 11:03 PM   #5
bluejax50
LQ Newbie
 
Registered: May 2014
Location: Layton, Utah
Distribution: 14.04LT
Posts: 4

Original Poster
Rep: Reputation: Disabled
Fixed my problem, thanks jdk!

dkaye nudged me in the correct direction by telling me to look at the hostname issue.
I also read through the documentation @ https://help.ubuntu.com/14.04/ubuntu...s-connect.html.
Sometime you can't let the system find your printer!

Using this path: System Settings- Printers- Add New Printer- Network Printer- Find Network Printer- Network Printer- Host: <my wifi printer ip address>. I was able to connect to my printer. Yes... even my none admin account can print. It really was this simple shake the head and rub the balled spot. It was crazy because (I believe this is how it went) I had a print job stuck in "HELD", I went back and entered the IP address, looked like I was still in "HELD" hell, went upstairs to stare at the printer and was getting ready to say the hell with it....the printer started & printed a Ubuntu Printer test page. I have printed a couple of other docs just to verify, even printer tonight.

later,
bluejax50
 
Old 05-28-2014, 12:34 AM   #6
jdkaye
LQ Guru
 
Registered: Dec 2008
Location: Westgate-on-Sea, Kent, UK
Distribution: Debian Testing Amd64
Posts: 5,464

Rep: Reputation: Disabled
Well done! As a service to others please mark this thread as [SOLVED]. You can use the Thread Tools menu located above your first post in this thread (see the attachment).
jdk
Attached Thumbnails
Click image for larger version

Name:	lq_threadtools.png
Views:	43
Size:	26.8 KB
ID:	15617  
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Print jobs to printer on another computer immediately go to 'Held' state Doug Hutcheson Linux - Software 1 11-07-2013 05:55 PM
[SOLVED] "Log" print jobs? FatalKeystroke Linux - General 2 11-21-2010 07:59 PM
Printer Configuration: "Print file sent, waiting for printer to finish", JetDirect Ed-MtnBiker Fedora 3 02-23-2007 01:41 PM
Network printer : Lexmark E120 print doc with " %!PS-Adobe..." jeff422 Linux - Hardware 0 09-16-2006 07:19 AM
how to install the "packages that have been held back" when doing "apt-get upgrade&qu zero79 Debian 5 06-27-2004 09:19 PM


All times are GMT -5. The time now is 10:39 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration