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Old 07-10-2014, 10:05 PM   #1
laubana
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What is the problem with my linux


First, please understand my poor English

I'm using linux mint as a torrent machine all day long

while it was running, it was just shut down and display this log

Kernel panic - not syncing : Fatal exception in interrupt
Shutting down cpus with NMI
drm_kms_helper : panic occurred, switching back to text console

And my hardware spec
M/B : ASUS Q1900-ITX
CPU : Atom J1900
RAM : SAMSUNG DDR3 SO-Dimm 2GB

For more information, please leave a reply
 
Old 07-10-2014, 10:30 PM   #2
Ztcoracat
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Hi & Welcome to Linux Questions.

I am not a kernel panic expert.

If your Linux machine is giving you trouble or performance problems you will have to provide more information about your machine for a member to be able to diagnose what is going on.

Is this machine a Desktop or a laptop?
What version of Linux Mint are you running?
The current is 'Mint 17'


You can try a few things.
Try booting with a boot disk (Live CD)

To make troubleshooting easier, ensure that the kernel is not in quiet mode. Remove 'quiet' from the kernel line in GRUB, if it is found there. If you edit the kernel line or pass a parameter to the kernel incorrectly your machine may boot to a black screen

***Best to wait for an experienced member-

You can learn from this article here:
https://wiki.archlinux.org/index.php/Kernel_Panics
 
Old 07-10-2014, 10:51 PM   #3
laubana
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Reply

my computer is desktop and linux mint 17 Cinnamon 32bit

Thanks for your reply!!!
 
Old 07-10-2014, 10:54 PM   #4
laubana
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Quote:
Originally Posted by Ztcoracat View Post
Hi & Welcome to Linux Questions.

I am not a kernel panic expert.

If your Linux machine is giving you trouble or performance problems you will have to provide more information about your machine for a member to be able to diagnose what is going on.

Is this machine a Desktop or a laptop?
What version of Linux Mint are you running?
The current is 'Mint 17'


You can try a few things.
Try booting with a boot disk (Live CD)

To make troubleshooting easier, ensure that the kernel is not in quiet mode. Remove 'quiet' from the kernel line in GRUB, if it is found there. If you edit the kernel line or pass a parameter to the kernel incorrectly your machine may boot to a black screen

***Best to wait for an experienced member-

You can learn from this article here:
https://wiki.archlinux.org/index.php/Kernel_Panics
my computer is desktop and linux mint 17 Cinnamon 32bit

Thanks for your reply!!!
 
Old 07-10-2014, 11:06 PM   #5
Ztcoracat
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Your Welcome-

What brand is your Desktop? A Dell? Gateway? HP? -exact model please):-

I could not find the specifications for your mobo ASUS Q1900-ITX-

The only thing Google gave me was an As Rock Q1900-ITX-
Are you sure on your mobo?

Do you have the Live Linux Mint CD/DVD? (Or) .iso image on a usb stick?
 
Old 07-10-2014, 11:27 PM   #6
laubana
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Non-brand PC

i just assembled it. my mistake, you are right. it's AsRock

i installed linux mint with USB, using universal-usb-installer and i still have it.

Last edited by laubana; 07-10-2014 at 11:32 PM.
 
Old 07-10-2014, 11:35 PM   #7
Ztcoracat
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I think I found your mobo-

Is this it?
http://www.asrock.com/mb/Intel/Q1900...Specifications

If this is the correct board is Linux Mint the only operating system on your machine?

Glad you still have Linux Mint on a usb stick. That will come in handy in a while.
 
Old 07-10-2014, 11:38 PM   #8
laubana
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That's my M/B exactly. Linux mint is only one OS on my machine
 
Old 07-10-2014, 11:45 PM   #9
Ztcoracat
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Quote:
Originally Posted by laubana View Post
That's my M/B exactly. Linux mint is only one OS on my machine
Great!

Ok, like I said I am not a kernel panic expert but I will help you with what I can until a more experienced member chimes in Maybe a Linux Mint member will chime in-

Is all that you have now is a screen that says:
Code:
Kernel panic - not syncing : Fatal exception in interrupt
Shutting down cpus with NMI
drm_kms_helper : panic occurred, switching back to text console
Can you open the termianal?

If not you might have to hold down Ctrl+Alt+Del to restart the computer.
Upon doing so you will have to hold down the appropriate key to get into your BIOS to boot to that usb stick with Mint on it. Unless you already have your machine set to boot to usb
 
Old 07-10-2014, 11:54 PM   #10
laubana
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Unfortunately, i'm not home now so i can't use my machine.

BUT if you teach me what to do now, i'm going to do that at home later

I can set USB booting mode
 
Old 07-11-2014, 12:08 AM   #11
Ztcoracat
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Open the terminal and run this command:
Code:
dmesg
It will provide a lot of output. Post the output here on the forum so we can read it.
If there are any Warnings or Errors it will show in that output.

After you copy all of the output in the terminal click on the pound sign (#) and paste the output in between the code tags. (It's a few icons over to the right of the smiley face.)
 
Old 07-11-2014, 12:19 AM   #12
laubana
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I will do it at home later

I don't know whether you will reply or not, i appreciate your help and kindness sincerely despite of my poor English
 
Old 07-11-2014, 12:56 AM   #13
Ztcoracat
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Thank You; laubana-

Be back tomorrow:-
 
Old 07-11-2014, 01:54 PM   #14
Shadow_7
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I would assume that the NMI portion is non-maskable interrupt. Which brings me back to the old assembler + dos days. Kernel panics can be a variety of things. Bad RAM is likely if it's seemingly RANDOM when you get them. If it's a little more predictable, it could be running out of RAM, or overheating. If you're using a non-default kernel, like a real-time one you might try the safe bets and see if that solves the issue.

The DRM error is not rights management, but Direct Rendering related so it could be a video driver issue. Or faulty hardware with regards to the video card and/or the RAM on it. If you don't need the video extras you might try using the VESA driver and see if that solves the issue, or to narrow down the causing factor. I'm not currently familiar with, but there probably is a CLI based torrent client, which is another option to bypass video related issues.

If you're using safe bets and with the correct and current video driver. Then having and using SWAP might help. Otherwise I'd be inclined to think that you have hardware issues. Check your firmware version for your motherboard and see if there's an update and other potential fixes to known problems.

Last edited by Shadow_7; 07-11-2014 at 02:08 PM.
 
1 members found this post helpful.
Old 07-11-2014, 02:03 PM   #15
jailbait
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Quote:
Originally Posted by laubana View Post
F

Kernel panic - not syncing : Fatal exception in interrupt
Shutting down cpus with NMI
drm_kms_helper : panic occurred, switching back to text console
The kernel panic message is the "I give up" message. The cause of the problem may be shown in the error messages just before the kernel panic message.

-----------------------
Steve Stites
 
1 members found this post helpful.
  


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