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Hello guys, I wonder if you can help me. I have a dell xps 17 with ubuntu 12.04 installed - last installation was probably 3-4 months ago. ANyway, all of a sudden the webcam stopped working. No idea what has happened. I noticed it because it wasn't picking up the video on skype. I thought it was the person I was talking to that had problems, but after having called a few more people I realized that the problem was mine. Unfortunately I don't know much about cameras so I wouldn't really know what to do to find out what's wrong. I have found a thread somewhere saying that the camera can be tested using an application called Cheese, which I have downloaded and installed but everytime I run it, it says that an error has occurred.
ANy idea what I should do?
well cheese doesn't seem to run that's the thing. ANd as an update to the above, I don't get an error message everytime I run cheese, it just stops on it's own.
I seriously doubt that Microsoft has messed with skype so that it causes issues to my camera. It had been working fine till a few days ago. I have also run lsusb -n, I have attached the log file (can't paste here it is too long)maybe it will help somebody to understand what's going on:
If it's an external USB webcam (and your last post leads me to think that it is), the simplest test is to plug it into another computer, even if it's a friend's computer for three minutes of testing. If it doesn't work there, it's almost certain that the webcam is bust.
You could boot to a live CD of something and test with the Live CD. If it works, it would definitely prove that you have a software problem. If it doesn't work, it's not conclusively a hardware problem until you test the Live CD with another computer with another box with a like camera.
Another test is to try an external camera and see whether it works (if you don't have one, maybe you can borrow one from a friend for a little while). If it works, it would be one more indication that problem is a hardware problem with the built-in camera. Of course, the only conclusive test is to test the camera directly, and that is likely a job for a professional computer tech.
All right, something weird just happened. I have dual booting on my machine so I thought I'd log in into windows and chech the camera there, just to make sure that it was actually broken. It did work there, so I thought that it was a ubuntu problem. I logged back in ubuntu, and guess what? the camera now works again...Not sure what to do now, as in, what should I get out of it?
Hi frankbell, but that's the thing, I have rebooted a few times and it didn't work. Only after I logged into windows, tried the camera there, found it worked and finally rebooted into Ubuntu brought the camera back, so it wasn't strictly a reboot as such. Yes, I am glad it works again, I am just worried about what caused it really, but I suspect that we will never know, won't we :-)?