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Old 06-04-2015, 06:01 PM   #1
ochocobull
LQ Newbie
 
Registered: Jul 2011
Location: Central Oregon
Distribution: Debian lenny
Posts: 25

Rep: Reputation: Disabled
Upgrade from Squeeze to Wheezy network issue


I recently decided to upgrade from Debian Squeeze to Wheezy. Update seemed to go fine with the exception of the following warning concerning my Broadcom bmc5704 gigabit ethernet cards

Quote:
W: Possible missing firmware /lib/firmware/tigon/tg3_tso5.bin for module tg3
W: Possible missing firmware /lib/firmware/tigon/tg3_tso.bin for module tg3
W: Possible missing firmware /lib/firmware/tigon/tg3.bin for module tg3
No problem I will simply install the missing .bin files after the upgrade. Get the .bin files from the Debian repository and install them using the command "dpkg -i file_name.deb" then ran "apt-get install -f" for good measure. Still nothing, I have downloaded the following files and running that same command for each hoping that this would solve my compatibility issue with no such luck.

Quote:
firmware-bnx2_0.36+wheezy.1_all.deb
firmware-bnx2x_0.36+wheezy.1_all.deb
firmware-linux-nonfree_0.36+wheezy.1_all.deb
firmware-linux-nonfree_0.36+wheezy.1~bpo60+1_all.deb
When I attempt to go into System Preferences > Network I get the message "The system network services are not compatible with this version."

I showed the hardware using the lshw command and here is the entry concerning the ethernet interface

Quote:
#output from lshw command

*-network:0
description: Ethernet interface
product: NetXtreme BCM5704 Gigabit Ethernet
vendor: Broadcom Corporation
physical id: 2
bus info: pci@0000:02:02.0
logical name: eth0
version: 10
serial: 00:13:21:b2:cf:46
size: 100Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 66MHz
capabilities: pcix pm vpd msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.116 duplex=full firmware=5704-v3.41, ASFIPMIc v2.36 ip=XX.XX.XX.154 latency=64 link=no mingnt=64 multicast=yes port=twisted pair speed=100Mbit/s
resources: irq:25 memory:fdf70000-fdf7ffff
Network file configuration.

Quote:
# Network file

# This file describes the network interfaces available on your system
# and how to activate them. For more information, see interfaces(5).

# The loopback network interface
auto lo
iface lo inet loopback

# The primary network interface
allow-hotplug eth0
iface eth0 inet static
address XX.XX.XX.XX
netmask 255.255.255.0
network XX.XX.XX.0
broadcast XX.XX.XX.255
gateway XX.XX.XX.1
# dns-* options are implemented by the resolvconf package, if installed
dns-nameservers XX.XX.XX.XX 8.8.8.8
dns-search XXXXXXX.net
Server is an older HP ProLiant and I am attempting to put Wheezy on it from a direct upgrade from squeeze.

At this point I am stumped. Not sure exactly what to do but it seems like a fairly simple fix. If anyone has any suggestions I would sure appreciate the help. Let me know if you need anything.
 
Old 06-05-2015, 11:51 AM   #2
jdkaye
LQ Guru
 
Registered: Dec 2008
Location: Westgate-on-Sea, Kent, UK
Distribution: Debian Testing Amd64
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I get these type of messages frequently but they are not relevant to my system. You fail to mention if you are having any problems with your network connection. If not then I would just ignore the messages and carry on as usual.
jdk
 
Old 06-05-2015, 11:57 AM   #3
ochocobull
LQ Newbie
 
Registered: Jul 2011
Location: Central Oregon
Distribution: Debian lenny
Posts: 25

Original Poster
Rep: Reputation: Disabled
Sorry about that I have no network connection. I simply upgraded and received the messages I listed. When I attempted to go into the network connections I get the message that this system is not compatible with my configuration. I have no options to add an interface other then a VPN connection. Green light goes on when I plug into the switch and the lights on the NIC card on the server are flashing so I am assuming the hardware is functioning just no network connection. As of right now this box is dead to the outside world. I am sorry for the confusion.
 
Old 06-05-2015, 06:26 PM   #4
Tim Abracadabra
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Registered: May 2014
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Distribution: Debian w/Xfce, LFS 7.9, ++
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All what you did sounds right but just to check:
(You can post the output in code tags [go advanced and #] for reference.

ls -l /lib/firmware/tigon Shows all three .bin firmware files?

lsmod | grep tg3 Shows the module is loaded?

modinfo tg3 | head Shows the firmware?

Also, when you ran the dpkg -i <file.deb> was intramfs and initrd updated?
If not you can run update-initramfs -uv to be sure. If I run that on
my wheezy box I see the following (among all the other modules):

Code:
update-initramfs -uv
Adding module /lib/modules/3.2.0-4-686-pae/kernel/drivers/net/ethernet/broadcom/tg3.ko
Adding binary /lib/firmware/tigon/tg3_tso5.bin
Adding firmware tigon/tg3_tso5.bin
Adding binary /lib/firmware/tigon/tg3_tso.bin
Adding firmware tigon/tg3_tso.bin
Adding binary /lib/firmware/tigon/tg3.bin
Adding firmware tigon/tg3.bin
If all this checks out, maybe there is something else network/configuration wise.
What is the output of ifconfig -a ?

Can you ping yourself or the router/nearest hop?
ping -c 4 localhost
ping -c 4 <IP Address>

Also, I see in your /etc/network/interfaces for eth0 you have:
allow-hotplug eth0
In the past I found it helpful to set this to:
auto eth0


On that note, have you restarted the network or rebooted after the FW install?

Hopefully, this may give us some useful clues (Or actually help ).

Tim
 
1 members found this post helpful.
Old 06-05-2015, 11:25 PM   #5
ochocobull
LQ Newbie
 
Registered: Jul 2011
Location: Central Oregon
Distribution: Debian lenny
Posts: 25

Original Poster
Rep: Reputation: Disabled
Hi Tim and thanks for the help. Here is the output you requested.

Code:
#List command output

/etc/network# ls -l /lib/firmware/tigon/
total 16
-rw-r--r-- 1 root root 2668 Jan 20  2013 tg3.bin
-rw-r--r-- 1 root root 3884 Jan 20  2013 tg3_tso5.bin
-rw-r--r-- 1 root root 7004 Jan 20  2013 tg3_tso.bin

Code:
#Output from lsmod | Grep command
/etc/network# lsmod | grep tg3
tg3                   104270  0 
libphy                 14022  1 tg3


Code:
#Output from modinfo command

root@XXXXXXX:/etc/network# modinfo tg3 | head
filename:       /lib/modules/2.6.32-5-amd64/kernel/drivers/net/tg3.ko
firmware:       tigon/tg3_tso5.bin
firmware:       tigon/tg3_tso.bin
firmware:       tigon/tg3.bin
version:        3.116
license:        GPL
description:    Broadcom Tigon3 ethernet driver
author:         David S. Miller (davem@redhat.com) and Jeff Garzik (jgarzik@pobox.com)
srcversion:     8A4E5FC54817EFB5ADA67AC
alias:          pci:v0000106Bd00001645sv*sd*bc*sc*i*

I ran the command update-initramfs -uv and got a lot of output but unfortunately I was unable to capture it all. I then rebooted the box but still the same issue.

I have modified the /etc/network/interfaces file with the changes you suggested and rebooted once again.

I will get you the output from the "ifconfig -a" command shortly.

I can ping the local host just fine. I get the error message network is unreachable when I attempt to ping the gateway.

I really do appreciate all the help and if there is anything else you need please let me know. In looking at google it appears that some have had this same issue with broadcom and cinnamon and they reverted back to the old network manager. To be honest I don't know enough to say that this would be a solution or not but just what I have read.

Last edited by ochocobull; 06-05-2015 at 11:38 PM.
 
Old 06-10-2015, 04:54 PM   #6
ochocobull
LQ Newbie
 
Registered: Jul 2011
Location: Central Oregon
Distribution: Debian lenny
Posts: 25

Original Poster
Rep: Reputation: Disabled
I have resolved this via software.

In looking at the output from the command

Code:
DPKG -l
I found that network-manager and network-manager-gnome were both installed. This didn't seem right but ok. Ran the
Code:
aptitude
command and found that network-manager had unresolved dependencies. Aptitude suggested that I remove this package so I did. I didn't have any ethernet connection so I had to go and download the following files for network-manager and the dependencies.

Quote:
wpasupplicant_1.0-3+deb7u2_amd64.deb
libnm-glib4_0.9.4.0-10_amd64.deb
libnl-route-3-200_3.2.7-4_amd64.deb
libnl-genl-3-200_3.2.7-4_amd64.deb
libnl-3-200_3.2.7-4_amd64.deb
network-manager_0.9.4.0-10_amd64.deb
It was a little tricky because I had to download them from another machine, burn them to a cd, and then copy them over. I then copied them from the cd to the archives directory
Quote:
/var/cache/apt/archives
Then ran the following command for each new package in the following order:

Code:
dpkg -i /var/cache/apt/archives/libnm-glib4_0.9.4.0-10_amd64.deb
dpkg -i /var/cache/apt/archives/libnl-route-3-200_3.2.7-4_amd64.deb
dpkg -i /var/cache/apt/archives/libnl-genl-3-200_3.2.7-4_amd64.deb
dpkg -i /var/cache/apt/archives/libnl-3-200_3.2.7-4_amd64.deb
dpkg -i /var/cache/apt/archives/wpasupplicant_1.0-3+deb7u2_amd64.deb
dpkg -i /var/cache/apt/archives/network-manager_0.9.4.0-10_amd64.deb
Everything appeared to install fine. I rebooted and it all works like a champ now. The lesson learned on this little issue was
  1. Ensure that your upgrade finishes as expected and all dependencies are met. I thought that I had but evidently I missed a step somewhere
  2. Run aptitude or the equivalent thereof after the install. This should help find any problems that you may not know you have

I hope this helps someone else out. Thanks again for everyone who submitted ideas.
 
Old 06-14-2015, 01:34 AM   #7
Tim Abracadabra
Member
 
Registered: May 2014
Location: USA, Wherever I may Roam
Distribution: Debian w/Xfce, LFS 7.9, ++
Posts: 117

Rep: Reputation: Disabled
Excellent!
Thanks for coming back with all the great detail. Much appreciated and well done.

BTW, I was wondering if ifconfig, dmesg, or syslog gave any clues about the NIC status before the fix.

All the best,
Tim

Last edited by Tim Abracadabra; 06-14-2015 at 01:43 AM. Reason: Removed added hat tip, while worth, it's animation got on my nerves a bit ;)
 
Old 06-14-2015, 01:40 AM   #8
ochocobull
LQ Newbie
 
Registered: Jul 2011
Location: Central Oregon
Distribution: Debian lenny
Posts: 25

Original Poster
Rep: Reputation: Disabled
HI Tim,

Unfortunately I didn't see anything that stood out. Someone with a little more experience might have been able to pinpoint this issue rather quickly but I didn't see anything by running those commands or looking at the logs.
 
Old 06-14-2015, 02:06 AM   #9
Tim Abracadabra
Member
 
Registered: May 2014
Location: USA, Wherever I may Roam
Distribution: Debian w/Xfce, LFS 7.9, ++
Posts: 117

Rep: Reputation: Disabled
Thanks to your posts, we all have more "experience"
 
  


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