Unpredictable and Arbitrary Crashes

doctormt · 01-13-2011, 09:51 PM

#1 and MOST troublesome) I experience unpredictable crashes, When typing an email I am unable to recapture that which I wrote.

#2) without warning the "back" button disappears. it is sometimes there and sometimes not.

Whatever help anyone can provide will be greatly appreciated. Thanks

Tinkster · 01-13-2011, 10:21 PM

Hi, welcome to LQ!

Quote:

#1 and MOST troublesome) I experience unpredictable crashes, When typing an email I am unable to recapture that which I wrote.

You'll need to help us in helping you; which software are you using
for writing e-Mails, what is crashing? The app, the desktop, the whole
machine?

Quote:

#2) without warning the "back" button disappears. it is sometimes there and sometimes not.

The back button of which software? We can't see what you see...

Cheers,
Tink

doctormt · 07-13-2011, 11:34 AM

Sorry for the excessive delay in replying ~ I got frustrated with the crashes

History is I had Windows. With a virus I lost ALL. Local computer "nerd" talked me into LINUX/UBUNTU Firefox. THAT is ALL I know [I figured out that if i type my eamil in wrd processor, then copy to email, and send I usually can "Beat" out the crash and loss of all my typed material]. Obviously time consuming!!!!!!! Sooooooooo I'm trying again...

Please tell me how to identify more completely the "software" that I have installed?

Tahnks for your help!!!!!! Marcel

Peverel · 07-13-2011, 11:43 AM

How are you using mail in firefox? Is it webmail from your ISP, or what?
How are you copying? What word processor? If your mailer expects plain text, then it will certainly be upset by the special codes embedded in word processor output. Use an editor, kwrite, gedit or some such.