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-   -   Ubuntu does not see my device (https://www.linuxquestions.org/questions/linux-newbie-8/ubuntu-does-not-see-my-device-694523/)

bcjohnson 01-02-2009 12:27 PM

Ubuntu does not see my device
 
When i plug my Samsung a737 (GSM network) in the phone says its connected but I cant find it on my system. My Ipod is recognized fine and I have tried a few music players like Rhythmbox with no luck. I have found lots of stuff referring to CDMA phones but nothing for mine. I also know I can just remove my memory card and add music that way but I'd rather do it through a music player.

kc8hr 01-02-2009 02:20 PM

Have you tried looking for it under /media/sd* ? The system may be seeing it as a mass-storage device.

Good Luck!
Tim

bcjohnson 01-03-2009 08:57 PM

I've looked all over for it any other suggestions?

jay73 01-03-2009 11:58 PM

Type "mount" into you terminal to find out whether it is mounted anywhere at all.

pentode 01-04-2009 12:10 AM

Do you see anything in dmesg (try dmesg|tail) after you plug it in?

kc8hr 01-04-2009 01:28 PM

As well as dmesg, try this in a terminal window:

tail -f /var/log/syslog<enter>, or
tail -f /var/log/messages<enter> then plug in the phone

One or the other should tell you how the system identifies your phone.

Let us know what the syslog and messages say.

That should help!
Tim

bcjohnson 01-05-2009 05:43 PM

Hi and thanks for all the help.
Here is what I get:
johnson@johnson-desktop:~$ tail -f /var/log/syslog
Jan 5 18:23:50 johnson-desktop ntfs-3g[8885]: Cmdline options: rw,nosuid,nodev,uhelper=hal,locale=en_US.UTF-8
Jan 5 18:23:50 johnson-desktop ntfs-3g[8885]: Mount options: rw,nosuid,nodev,uhelper=hal,silent,allow_other,nonempty,relatime,fsname=/dev/sdb1,blkdev,blksize=4096
Jan 5 18:23:50 johnson-desktop hald: mounted /dev/sdb1 on behalf of uid 1000
Jan 5 18:24:26 johnson-desktop kernel: [ 4558.160056] usb 3-2: USB disconnect, address 5
Jan 5 18:24:30 johnson-desktop kernel: [ 4561.944020] usb 3-2: new full speed USB device using uhci_hcd and address 6
Jan 5 18:24:30 johnson-desktop kernel: [ 4562.111229] usb 3-2: configuration #1 chosen from 1 choice
Jan 5 18:25:25 johnson-desktop kernel: [ 4617.432058] usb 3-2: USB disconnect, address 6
Jan 5 18:25:49 johnson-desktop kernel: [ 4640.960018] usb 3-2: new full speed USB device using uhci_hcd and address 7
Jan 5 18:25:49 johnson-desktop kernel: [ 4641.142863] usb 3-2: configuration #1 chosen from 1 choice
Jan 5 18:27:23 johnson-desktop kernel: [ 4735.728056] usb 3-2: USB disconnect, address 7
Jan 5 18:28:38 johnson-desktop kernel: [ 4809.988022] usb 3-2: new full speed USB device using uhci_hcd and address 8
Jan 5 18:28:38 johnson-desktop kernel: [ 4810.170259] usb 3-2: configuration #1 chosen from 1 choice

note the last 2 lines are after I plug in my phone

and heres the other log

johnson@johnson-desktop:~$ tail -f /var/log/messages
Jan 5 18:23:49 johnson-desktop kernel: [ 4521.718661] sd 7:0:0:0: Attached scsi generic sg3 type 0
Jan 5 18:24:26 johnson-desktop kernel: [ 4558.160056] usb 3-2: USB disconnect, address 5
Jan 5 18:24:30 johnson-desktop kernel: [ 4561.944020] usb 3-2: new full speed USB device using uhci_hcd and address 6
Jan 5 18:24:30 johnson-desktop kernel: [ 4562.111229] usb 3-2: configuration #1 chosen from 1 choice
Jan 5 18:25:25 johnson-desktop kernel: [ 4617.432058] usb 3-2: USB disconnect, address 6
Jan 5 18:25:49 johnson-desktop kernel: [ 4640.960018] usb 3-2: new full speed USB device using uhci_hcd and address 7
Jan 5 18:25:49 johnson-desktop kernel: [ 4641.142863] usb 3-2: configuration #1 chosen from 1 choice
Jan 5 18:27:23 johnson-desktop kernel: [ 4735.728056] usb 3-2: USB disconnect, address 7
Jan 5 18:28:38 johnson-desktop kernel: [ 4809.988022] usb 3-2: new full speed USB device using uhci_hcd and address 8
Jan 5 18:28:38 johnson-desktop kernel: [ 4810.170259] usb 3-2: configuration #1 chosen from 1 choice

I can see thst it is connecting I'm just new and if it doesn't show inthe portable drive folder I'm lost.
Thanks again

kc8hr 01-06-2009 12:54 PM

Hmm...I'm puzzled as well. Your phone is recognized, but I'll be darned if I can figure out as what. Sorry, but I only have a throw-away GoPhone, and I have never tried to connect it to my machine.

I hope somebody else can interpret those logs.

Good Luck!
Tim

jay73 01-06-2009 12:59 PM

Have you configured nautilus to show mounted devices on your desktop? If your mounted partitions or cds/dvds do not appear as icons on the desktop, then clearly the answer is no.

bcjohnson 01-07-2009 06:31 AM

When I plug in my portable drive, Ipod and camera they all appear as icons on the desktop so I believe it is configured. I have a Samsung Blackjack that is acting the same way.

bcjohnson 01-08-2009 06:25 AM

Thanks to everyone for all the help. It turns out the trouble was the setting on my phone so if anyone else has this trouble, on your phone go to:
settings> connectivity> usb mode> and change it from media player to mass storage.
Now it shows the device on the desktop and in Rythmbox.

kc8hr 01-09-2009 11:06 AM

Quote:

Originally Posted by bcjohnson (Post 3400992)
Thanks to everyone for all the help. It turns out the trouble was the setting on my phone so if anyone else has this trouble, on your phone go to:
settings> connectivity> usb mode> and change it from media player to mass storage.
Now it shows the device on the desktop and in Rythmbox.

Excellent! I had a similar problem with my digital camera, nearly went nuts trying to figure it out.

Good luck, and enjoy Ubuntu Linux!
Tim


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