Also please do an 'ls -l /' and post the entry for your QA share. I would like to see what the permissions on the directory containing that files/folders you posted above.
It looks like the problem is a permissions issue. Read this
article for more info on Linux permissions and to understand what I am about to say.
In short, it appears you have made the owner and group of these directories/files 'cliff'. Are the users you're trying to share this to part of group 'cliff'? I'm going to assume not. So first you need to add all the users to the same group and make the group of this directory and files that group (most people use 'users' but you can create a custom one if you want). Secondly, you will need to give the group write permissions on the directory.
'chown' command will hlep with setting group of files/folders
'chmod' command will help with setting permissions on files/folders
Look at the man pages to see how to use them. Good luck