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Old 08-31-2008, 12:30 PM   #1
seantm
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Registered: Aug 2007
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Ubuntu 8,04 can not see Maxtor 1TB external HD


Hi all,

I'm running Ubuntu 8.04 on an IBM T61 laptop and would like to back up/transfer files to a new Maxtor 1TB external HD I have.
But the system does/can not see it. I'm not sure about how to get this mounted. I was thinking it may be pre-formatted for MS win. because it does plug & play in xp/vista but the drive came with a knopix linux interface that indicates it should work with linux ---but this doesn't work well either.

Any help on this at all would be most appreciated.

Thanks in advance ~S. here's the output for

~$ sudo fdisk -l

Disk /dev/sda: 80.0 GB, 80026361856 bytes
255 heads, 63 sectors/track, 9729 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x7316a919

Device Boot Start End Blocks Id System
/dev/sda1 1 735 5895168 27 Unknown
Partition 1 does not end on cylinder boundary.
/dev/sda2 * 735 7874 57351562+ 7 HPFS/NTFS
Partition 2 does not end on cylinder boundary.
/dev/sda3 7875 9646 14220360 83 Linux
Partition 3 does not end on cylinder boundary.
/dev/sda4 9646 9729 672840 5 Extended
Partition 4 does not end on cylinder boundary.
/dev/sda5 9646 9729 672808+ 82 Linux swap / Solar

Last edited by seantm; 08-31-2008 at 12:33 PM.
 
Old 08-31-2008, 01:55 PM   #2
egrueda
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Registered: Aug 2003
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Hi there.
Are you using the Firewire or the USB interface?
If it's USB, can you send the output from "lsusb" command?
Cheers
 
Old 08-31-2008, 03:47 PM   #3
windozehater
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Registered: Feb 2008
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try this

i had a segate doing the same thing, i dont know if it will help but, i used a ubuntu live cd and went through the install process formating the external drive with ext3, and then finished without changing my laptop. after that i was able to modify it with gparted.
 
Old 08-31-2008, 07:18 PM   #4
rjlee
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Are you sure that the device actually has a partition on it?

Some hard disks are shipped as unformatted (with no partitions at all) and if yours is like that, then Linux will still see the disk, but will not auto-mount anything since it only creates one mount for each partition. On the other hand, if the disk is formatted for Windows then Linux should be able to use it with no real problems (although you might lose some meta-information like which Linux user owns the files). I'm not sure how Windows handles unformatted disks.

It may be as simple as creating a filesystem; from Linux you should be able to install and run gparted, or as windozehater suggests, use the install program to format the disk for you. You can do this with fdisk as well, but you need to know the device file for the drive, which can be hard to find, but you might guess at “sudo fdisk -l /dev/sdb”. Since the disk works in Windows, you should just be able to drag any file onto it; if you can see a file on the disk then it must have some kind of partition.

If you plug in the device and then immediately type “dmesg” at a terminal, then you should see some output relating to the device being plugged in; if you could post that then it would be helpful. It may be something like the disk taking up too much power from the port, in which case, it may work unreliably in Windows but Linux will play it safe and refuse to mount it. That's the sort of thing dmesg may flag up.

Hope that helps,

—Robert J Lee
 
Old 09-01-2008, 01:29 AM   #5
egrueda
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Registered: Aug 2003
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Quote:
Originally Posted by rjlee View Post
Some hard disks are shipped as unformatted (with no partitions at all) and if yours is like that, then Linux will still see the disk, but will not auto-mount anything
Check he output of the "sudo fdisk -l" command. It only views one drive /dev/hda.
Even with no partitions, he should be able to view a /dev/sdb whitout partitions
 
Old 09-01-2008, 07:02 PM   #6
seantm
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Registered: Aug 2007
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Post Maxtor 1TB -USB connected --lsusb output

[QUOTE=egrueda;3265369]Hi there.
Are you using the Firewire or the USB interface?
If it's USB, can you send the output from "lsusb" command?
Cheers

Hi, I appreciate the response. I'm using a USB connection here's the output from lsusb:

Bus 007 Device 001: ID 0000:0000
Bus 006 Device 001: ID 0000:0000
Bus 005 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
Bus 004 Device 002: ID 0d49:7300 Maxtor
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000

thanks again for your help.
 
Old 09-01-2008, 07:26 PM   #7
seantm
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Registered: Aug 2007
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Post Dmesg output--

Quote:
Originally Posted by rjlee View Post
Are you sure that the device actually has a partition on it?

Hope that helps,

—Robert J Lee
Thanks once more for your help and the the tip -i"dmesg" and got a bunch of output but I'm not quite sure how to interpret it... I'll keep investigating --Here's the output below:

) -> IRQ 23
[ 14.124219] PCI: Setting latency timer of device 0000:00:1d.2 to 64
[ 14.124225] uhci_hcd 0000:00:1d.2: UHCI Host Controller
[ 14.124243] uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 7
[ 14.124282] uhci_hcd 0000:00:1d.2: irq 23, io base 0x000018e0
[ 14.124384] usb usb7: configuration #1 chosen from 1 choice
[ 14.124405] hub 7-0:1.0: USB hub found
[ 14.124409] hub 7-0:1.0: 2 ports detected
[ 14.151078] Driver 'sd' needs updating - please use bus_type methods
[ 14.151154] sd 0:0:0:0: [sda] 156301488 512-byte hardware sectors (80026 MB)
[ 14.151166] sd 0:0:0:0: [sda] Write Protect is off
[ 14.151168] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
[ 14.151184] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 14.151225] sd 0:0:0:0: [sda] 156301488 512-byte hardware sectors (80026 MB)
[ 14.151235] sd 0:0:0:0: [sda] Write Protect is off
[ 14.151237] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
[ 14.151252] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 14.151255] sda:<4>Driver 'sr' needs updating - please use bus_type methods
[ 14.177282] sda1 sda2 sda3 sda4 < sda5 >
[ 14.197237] sd 0:0:0:0: [sda] Attached SCSI disk
[ 14.202350] sd 0:0:0:0: Attached scsi generic sg0 type 0
[ 14.202368] sr 1:0:0:0: Attached scsi generic sg1 type 5
[ 14.203200] sr0: scsi3-mmc drive: 24x/24x cd/rw xa/form2 cdda tray
[ 14.203204] Uniform CD-ROM driver Revision: 3.20
[ 14.203242] sr 1:0:0:0: Attached scsi CD-ROM sr0
[ 14.259942] ieee1394: Host added: ID:BUS[0-00:1023] GUID[00061b032a104de9]
[ 14.689839] Attempting manual resume
[ 14.689842] swsusp: Resume From Partition 8:5
[ 14.689844] PM: Checking swsusp image.
[ 14.690267] PM: Resume from disk failed.
[ 14.719698] kjournald starting. Commit interval 5 seconds
[ 14.719134] EXT3-fs: mounted filesystem with ordered data mode.
[ 32.514423] input: PC Speaker as /devices/platform/pcspkr/input/input2
[ 32.613227] iTCO_vendor_support: vendor-support=0
[ 32.651027] iTCO_wdt: Intel TCO WatchDog Timer Driver v1.02 (26-Jul-2007)
[ 32.651119] iTCO_wdt: Found a ICH8M-E TCO device (Version=2, TCOBASE=0x1060)
[ 32.651157] iTCO_wdt: initialized. heartbeat=30 sec (nowayout=0)
[ 32.688800] pci_hotplug: PCI Hot Plug PCI Core version: 0.5
[ 32.724824] shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
[ 32.772729] Linux agpgart interface v0.102
[ 32.810098] Non-volatile memory driver v1.2
[ 32.860772] input: Power Button (FF) as /devices/virtual/input/input3
[ 32.916636] ACPI: Power Button (FF) [PWRF]
[ 32.916695] input: Lid Switch as /devices/virtual/input/input4
[ 32.948868] ACPI: Lid Switch [LID]
[ 32.948923] input: Sleep Button (CM) as /devices/virtual/input/input5
[ 32.981308] agpgart: Detected an Intel 965GM Chipset.
[ 32.982288] agpgart: Detected 7676K stolen memory.
[ 32.994844] ACPI: Sleep Button (CM) [SLPB]
[ 32.995610] agpgart: AGP aperture is 256M @ 0xe0000000
[ 33.015190] thinkpad_acpi: ThinkPad ACPI Extras v0.17
[ 33.015193] thinkpad_acpi: http://ibm-acpi.sf.net/
[ 33.015195] thinkpad_acpi: ThinkPad BIOS 7LET56WW (1.26 ), EC 7KHT22WW-1.06
[ 33.015197] thinkpad_acpi: Lenovo ThinkPad T61
[ 33.016317] thinkpad_acpi: radio switch found; radios are disabled
[ 33.019530] thinkpad_acpi: another device driver is already handling bay events
[ 33.019533] thinkpad_acpi: disabling subdriver bay
[ 33.021634] thinkpad_acpi: standard ACPI backlight interface available, not loading native one...
[ 33.021912] input: ThinkPad Extra Buttons as /devices/virtual/input/input6
[ 33.436952] ricoh-mmc: Ricoh MMC Controller disabling driver
[ 33.436955] ricoh-mmc: Copyright(c) Philip Langdale
[ 33.436997] ricoh-mmc: Ricoh MMC controller found at 0000:15:00.3 [1180:0843] (rev 11)
[ 33.437013] ricoh-mmc: Controller is now disabled.
[ 33.544960] ACPI: WMI-Acer: Mapper loaded
[ 33.698731] ath_hal: module license 'Proprietary' taints kernel.
[ 33.706170] ath_hal: 0.9.18.0 (AR5210, AR5211, AR5212, RF5111, RF5112, RF2413, RF5413)
[ 33.709196] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input7
[ 33.750298] Yenta: CardBus bridge found at 0000:15:00.0 [17aa:20c6]
[ 33.768118] ACPI: Video Device [VID] (multi-head: yes rom: no post: no)
[ 33.769910] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/device:05/LNXVIDEO:01/input/input8
[ 33.783762] ACPI: Battery Slot [BAT0] (battery present)
[ 33.792350] sdhci: Secure Digital Host Controller Interface driver
[ 33.792352] sdhci: Copyright(c) Pierre Ossman
[ 33.816111] ACPI: Video Device [VID1] (multi-head: yes rom: no post: no)
[ 33.816495] ACPI: AC Adapter [AC] (on-line)
[ 33.880981] Yenta: ISA IRQ mask 0x0cb8, PCI irq 20
[ 33.880987] Socket status: 30000006
[ 33.880990] pcmcia: parent PCI bridge I/O window: 0x7000 - 0xafff
[ 33.880993] cs: IO port probe 0x7000-0xafff: clean.
[ 33.882014] pcmcia: parent PCI bridge Memory window: 0xf8300000 - 0xfbffffff
[ 33.882016] pcmcia: parent PCI bridge Memory window: 0xf4000000 - 0xf7ffffff
[ 33.884401] sdhci: SDHCI controller found at 0000:15:00.2 [1180:0822] (rev 21)
[ 33.884430] ACPI: PCI Interrupt 0000:15:00.2[C] -> GSI 18 (level, low) -> IRQ 23
[ 33.884455] sdhci:slot0: Will use DMA mode even though HW doesn't fully claim to support it.
[ 33.884463] PCI: Setting latency timer of device 0000:15:00.2 to 64
[ 33.884509] mmc0: SDHCI at 0xf8301800 irq 23 DMA
[ 33.962507] wlan: 0.9.4
[ 33.989428] ath_pci: 0.9.4
[ 33.989488] ACPI: PCI Interrupt 0000:03:00.0[A] -> GSI 17 (level, low) -> IRQ 22
[ 33.989502] PCI: Setting latency timer of device 0000:03:00.0 to 64
[ 34.648652] ath_rate_sample: 1.2 (0.9.4)
[ 34.649669] wifi0: 11a rates: 6Mbps 9Mbps 12Mbps 18Mbps 24Mbps 36Mbps 48Mbps 54Mbps
[ 34.649676] wifi0: 11b rates: 1Mbps 2Mbps 5.5Mbps 11Mbps
[ 34.649680] wifi0: 11g rates: 1Mbps 2Mbps 5.5Mbps 11Mbps 6Mbps 9Mbps 12Mbps 18Mbps 24Mbps 36Mbps 48Mbps 54Mbps
[ 34.649688] wifi0: H/W encryption support: WEP AES AES_CCM TKIP
[ 34.649692] wifi0: mac 10.3 phy 6.1 radio 10.2
[ 34.649696] wifi0: Use hw queue 1 for WME_AC_BE traffic
[ 34.649698] wifi0: Use hw queue 0 for WME_AC_BK traffic
[ 34.649700] wifi0: Use hw queue 2 for WME_AC_VI traffic
[ 34.649702] wifi0: Use hw queue 3 for WME_AC_VO traffic
[ 34.649703] wifi0: Use hw queue 8 for CAB traffic
[ 34.649705] wifi0: Use hw queue 9 for beacons
[ 34.688189] wifi0: Atheros 5212: mem=0xdf3f0000, irq=22
[ 35.146849] ACPI: PCI Interrupt 0000:00:1b.0[B] -> GSI 17 (level, low) -> IRQ 22
[ 35.146856] hda_intel: probe_mask set to 0x1 for device 17aa:20ac
[ 35.146883] PCI: Setting latency timer of device 0000:00:1b.0 to 64
[ 35.214993] Synaptics Touchpad, model: 1, fw: 6.2, id: 0x81a0b1, caps: 0xa04793/0x300000
[ 35.214998] serio: Synaptics pass-through port at isa0060/serio1/input0
[ 35.231449] cs: IO port probe 0x100-0x3af: clean.
[ 35.233461] cs: IO port probe 0x3e0-0x4ff: excluding 0x4d0-0x4d7
[ 35.234248] cs: IO port probe 0x820-0x8ff: clean.
[ 35.234938] cs: IO port probe 0xc00-0xcf7: clean.
[ 35.235757] cs: IO port probe 0xa00-0xaff: clean.
[ 35.239308] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input9
[ 35.545808] lp: driver loaded but no devices found
[ 35.668995] Adding 672800k swap on /dev/sda5. Priority:-1 extents:1 across:672800k
[ 36.076577] EXT3 FS on sda3, internal journal
[ 36.144565] NET: Registered protocol family 17
[ 36.888010] ip_tables: (C) 2000-2006 Netfilter Core Team
[ 37.826099] ACPI: ACPI Dock Station Driver
[ 37.863685] ACPI: \_SB_.PCI0.IDE0.PRIM.MSTR: found ejectable bay
[ 37.863691] ACPI: \_SB_.PCI0.IDE0.PRIM.MSTR: Adding notify handler
[ 37.863731] ACPI: Bay [\_SB_.PCI0.IDE0.PRIM.MSTR] Added
[ 37.863748] ACPI: \_SB_.PCI0.SATA.SCND.MSTR: found ejectable bay
[ 37.863752] ACPI: \_SB_.PCI0.SATA.SCND.MSTR: Adding notify handler
[ 37.863771] ACPI: Error installing bay notify handler
[ 37.863774] ACPI: Bay [\_SB_.PCI0.SATA.SCND.MSTR] Added
[ 39.291055] ppdev: user-space parallel port driver
[ 39.745640] audit(1220261469.424:2): type=1503 operation="inode_permission" requested_mask="a::" denied_mask="a::" name="/dev/tty" pid=5241 profile="/usr/sbin/cupsd" namespace="default"
[ 39.805527] apm: BIOS not found.
[ 40.215312] IBM TrackPoint firmware: 0x0e, buttons: 3/3
[ 40.433832] input: TPPS/2 IBM TrackPoint as /devices/platform/i8042/serio1/serio2/input/input10
[ 43.691074] Bluetooth: Core ver 2.11
[ 43.691240] NET: Registered protocol family 31
[ 43.691244] Bluetooth: HCI device and connection manager initialized
[ 43.691251] Bluetooth: HCI socket layer initialized
[ 43.736464] Bluetooth: L2CAP ver 2.9
[ 43.736472] Bluetooth: L2CAP socket layer initialized
[ 43.920058] Bluetooth: RFCOMM socket layer initialized
[ 43.920081] Bluetooth: RFCOMM TTY layer initialized
[ 43.920085] Bluetooth: RFCOMM ver 1.8
[ 47.768905] [drm] Initialized drm 1.1.0 20060810
[ 47.773440] ACPI: PCI Interrupt 0000:00:02.0[A] -> GSI 16 (level, low) -> IRQ 20
[ 47.773458] PCI: Setting latency timer of device 0000:00:02.0 to 64
[ 47.773558] [drm] Initialized i915 1.6.0 20060119 on minor 0
[ 62.080258] NET: Registered protocol family 10
[ 62.081248] lo: Disabled Privacy Extensions
[ 71.923857] CPU0 attaching NULL sched-domain.
[ 71.923868] CPU1 attaching NULL sched-domain.
[ 71.947017] CPU0 attaching sched-domain:
[ 71.947025] domain 0: span 03
[ 71.947029] groups: 01 02
[ 71.947036] CPU1 attaching sched-domain:
[ 71.947040] domain 0: span 03
[ 71.947043] groups: 02 01
[ 72.298787] ath0: no IPv6 routers present
[ 107.041752] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 107.042547] e1000: eth0: e1000_watchdog: NIC Link is Up 100 Mbps Full Duplex, Flow Control: RX/TX
[ 107.042556] e1000: eth0: e1000_watchdog: 10/100 speed: disabling TSO
[ 107.047232] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 113.624832] eth0: no IPv6 routers present
[ 6021.466272] process `skype' is using obsolete setsockopt SO_BSDCOMPAT
[12976.165293] UDF-fs: Partition marked readonly; forcing readonly mount
[12976.165614] UDF-fs INFO UDF 0.9.8.1 (2004/29/09) Mounting volume '24224', timestamp 2003/06/17 15:40 (121c)
[14351.898402] usb 4-2: new high speed USB device using ehci_hcd and address 2
[14352.031101] usb 4-2: configuration #1 chosen from 1 choice
[14352.174998] usbcore: registered new interface driver libusual
[14352.203084] Initializing USB Mass Storage driver...
[14352.204280] scsi2 : SCSI emulation for USB Mass Storage devices
[14352.205371] usbcore: registered new interface driver usb-storage
[14352.205378] USB Mass Storage support registered.
[14352.205718] usb-storage: device found at 2
[14352.205721] usb-storage: waiting for device to settle before scanning
[14357.203354] usb-storage: device scan complete
[14357.203340] scsi 2:0:0:0: Direct-Access Maxtor OneTouch 0121 PQ: 0 ANSI: 4
[14357.204806] sd 2:0:0:0: [sdb] 1953525168 512-byte hardware sectors (1000205 MB)
[14357.205564] sd 2:0:0:0: [sdb] Write Protect is off
[14357.205569] sd 2:0:0:0: [sdb] Mode Sense: 2d 08 00 00
[14357.205572] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[14357.206783] sd 2:0:0:0: [sdb] 1953525168 512-byte hardware sectors (1000205 MB)
[14357.207575] sd 2:0:0:0: [sdb] Write Protect is off
[14357.207580] sd 2:0:0:0: [sdb] Mode Sense: 2d 08 00 00
[14357.207583] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[14357.207589] sdb: sdb1
[14357.238149] sd 2:0:0:0: [sdb] Attached SCSI disk
[14357.238210] sd 2:0:0:0: Attached scsi generic sg2 type 0
[14756.357723] hfs: unable to find HFS+ superblock
 
  


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