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Old 08-25-2013, 04:26 PM   #16
lginpdx
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I think I lost Notacomputerguy. Can someone else help? If I copy the info from the ping command in my terminal, where do I paste it?

Last edited by lginpdx; 08-25-2013 at 04:29 PM.
 
Old 08-25-2013, 04:31 PM   #17
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Your MODEM is likely to be a router. It will connect to your ISP and have an IP address on the internet side -- all that what your ISP should tell you how to set up. Then you connect your computer and it should just get an IP address automatically from the MODEM.
 
Old 08-25-2013, 05:51 PM   #18
lginpdx
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It seems to me that either my modem is not Linux compatible or the settings on my computer are wrong. I still need to know how to figure this out. Can anyone speak with me by phone and help me figure this out? I don't have a second computer, so once I go home to my desktop I won't be able to communicate via internet. I'll only have my phone. I am in Oregon.
 
Old 08-25-2013, 06:17 PM   #19
lginpdx
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Anyone out there? PLEASE?!
 
Old 08-25-2013, 06:21 PM   #20
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I think you need to learn more about routers. The first thing you ought to do is reset your MODEM and also reset the networking settings of your computer. Then start your MODEM as your ISP tells you to do and go from there.
 
Old 08-25-2013, 06:33 PM   #21
lginpdx
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I've already done both things. I'm not sure my network settings are correct. That is why I would like to be on the phone with someone familiar with Ubuntu while I'm on my computer. The techs at Centurylink are no help at all with Linux.
 
Old 08-25-2013, 06:40 PM   #22
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The people you should call are your ISP helpdesk -- they should let you use Firefox, for example, to set things up.
 
Old 08-25-2013, 07:06 PM   #23
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Thank you. Someone on another site has advised me that my two biggest mistakes were doing my settings manually and mentioning Linux to the tech support at Centurylink. Apparently my operating system shouldn't matter with this type of connection and they were just making up excuses for why it wasn't working. I have a few new tricks to try when I get home. Thank you for your help 273.
 
Old 08-25-2013, 07:11 PM   #24
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Quote:
Originally Posted by lginpdx View Post
Thank you. Someone on another site has advised me that my two biggest mistakes were doing my settings manually and mentioning Linux to the tech support at Centurylink.
I would agree, in part. Start by not telling them and, should you need more help, come back here.
 
Old 08-25-2013, 08:48 PM   #25
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Success! I am online writing this from home. As soon as I erased my network settings, switched it back to automatic and clicked on Firefox, I was back online. I didn't even need to put the IP address in my browser. Thanks to all who replied.
 
Old 08-25-2013, 08:57 PM   #26
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Welcome to Linux Questions.
I'm new here myself.
 
  


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