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Old 12-16-2016, 03:12 AM   #1
ChristopherSomers
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ticketing tools used in linux

what are the various ticketing tools used in realtime
 
Old 12-16-2016, 03:32 AM   #2
Turbocapitalist
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Welcome to the forum.

What are you looking to do with your ticketing?

RequestTracker (RT) is very popular. I haven't used it for a long time but it was very easy to set up and quite customizable.

OTRS (Open Ticket Request System), Mantis, and Bugzilla are also available.
 
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Old 12-16-2016, 09:28 AM   #3
TenTenths
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osticket.com - Not bad, have used it recently.

FreshDesk - Apparently we are moving to this soon.
 
Old 12-16-2016, 10:20 AM   #4
Habitual
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zendesk

Tickets? Oh hells no.
Don't talk to "users" either.
Last edited by Habitual; 12-16-2016 at 10:34 AM.
 
Old 12-16-2016, 04:52 PM   #5
erik2282
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We use OS ticket.
 
  


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