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Old 07-05-2013, 07:30 PM   #1
threezerous
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The installer is unable to run in graphical mode


While trying to run a GUI installer package, I get this message

Application aborted with exit code 236. The installer is unable to run in graphical mode.

This is a new RHEL 6.3 host

I installed a host of libraries to attempt to resolve the issue. I confirmed that xclock works fine. The same installer works fine on RHEL 5.4 though the application supports only RHEL 6.x and higher.

I ran a strace on the install process. But the file is too large (> 20 MB) to attach here. I have put some lines around where the error occured below. Honestly, the strace did not make much sense to me. If somebody could advise on what I should look for in strace and any insights into the problem, it would be of great help.

strace extract:
3831 mmap(NULL, 37865, PROT_READ, MAP_PRIVATE, 3, 0) = 0x7fddf76ad000
3831 close(3) = 0
3831 open("/lib64/libc.so.6", O_RDONLY) = 3
3831 read(3, "\177ELF\2\1\1\3\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\360\355\1\0\0\0\0\0"..., 832) = 832
3831 fstat(3, {st_mode=S_IFREG|0755, st_size=1912432, ...}) = 0
3831 mmap(NULL, 3741864, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x7fddf7107000
3831 mprotect(0x7fddf7290000, 2093056, PROT_NONE) = 0
3831 mmap(0x7fddf748f000, 20480, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x188000) = 0x7fddf748f000
3831 mmap(0x7fddf7494000, 18600, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x7fddf7494000
3831 close(3) = 0
3831 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fddf76ac000
3831 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fddf76ab000
3831 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fddf76aa000
3831 arch_prctl(ARCH_SET_FS, 0x7fddf76ab700) = 0
3831 mprotect(0x7fddf748f000, 16384, PROT_READ) = 0
3831 mprotect(0x7fddf76b8000, 4096, PROT_READ) = 0
3831 munmap(0x7fddf76ad000, 37865) = 0
3831 brk(0) = 0x1c70000
3831 brk(0x1c91000) = 0x1c91000
3831 open("/usr/lib/locale/locale-archive", O_RDONLY) = 3
3831 fstat(3, {st_mode=S_IFREG|0644, st_size=99158576, ...}) = 0
3831 mmap(NULL, 99158576, PROT_READ, MAP_PRIVATE, 3, 0) = 0x7fddf1276000
3831 close(3) = 0
3831 fstat(1, {st_mode=S_IFCHR|0620, st_rdev=makedev(136, 1), ...}) = 0
3831 open("/tmp/dctm_dmadmin/install_3323/istemp3323186191043/APP_STDERR", O_RDONLY) = 3
3831 fstat(3, {st_mode=S_IFREG|0644, st_size=111, ...}) = 0
3831 read(3, "The installer is unable to run i"..., 32768) = 111
3831 write(1, "The installer is unable to run i"..., 111) = 111

3831 read(3, "", 32768) = 0
3831 close(3) = 0
3831 close(1) = 0
3831 close(2) = 0
3831 exit_group(0) = ?
3323 <... wait4 resumed> [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0, NULL) = 3831
3323 rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
3323 --- SIGCHLD (Child exited) @ 0 (0) ---
3323 wait4(-1, 0x7fff26e6ca9c, WNOHANG, NULL) = 0
3323 rt_sigreturn(0xffffffffffffffff) = 0
3323 rt_sigaction(SIGINT, {0x4507c0, [], SA_RESTORER, 0x7ff68d2de920}, {0x43d060, [], SA_RESTORER, 0x7ff68d2de920}, 8) = 0
3323 write(2, "+ '[' '(' 2 -eq 0 -o 0 -eq 0 -o "..., 48) = 48
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
3323 write(2, "+ cleanupandexit 236\n", 21) = 21
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 write(2, "+ pbl\n", 6) = 6
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 write(2, "+ '[' -z '' ']'\n", 16) = 16
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
3323 write(2, "+ echo\n", 7) = 7
3323 write(1, "\n", 1) = 1
3323 write(2, "+ '[' '(' 0 -ne 1 -a -d /tmp/dct"..., 83) = 83
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 stat("/tmp/dctm_dmadmin/install_3323/istemp3323186191043", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
3323 rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
3323 write(2, "+ rm -fr /tmp/dctm_dmadmin/insta"..., 60) = 60


Thanks in advance.
 
Old 07-05-2013, 08:58 PM   #2
jefro
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What do you mean gui installer program? Can you try this unknown to us app in a command line?
 
Old 07-06-2013, 02:45 AM   #3
threezerous
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It is a documentum content server installer program and is not supported in the console mode. Tried the same and exits with the error as such
 
Old 07-06-2013, 03:30 AM   #4
threezerous
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SOLVED: The installer is unable to run in graphical mode

The issue got resolved after installing libXtst.i686 RPM.

Thanks
 
Old 06-24-2014, 07:44 AM   #5
fiqus
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Many thanks to you, threezerous. It works on Oracle Enterprise Linux 6.5 also
Code:
# yum install libXtst.i686
 
Old 06-24-2014, 08:05 PM   #6
jefro
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"Hardware Management Pack Installer GUI Requires libXtst.i686 for an Oracle Linux 6.1 System (15766013)

If you want to use the Hardware Management Pack Installer GUI on a system running Oracle Linux 6.1, you need to run the following command to install libXtst.i686:

yum install libXtst.i686
Workaround

Use the console installation mode instead of GUI mode."

http://docs.oracle.com/cd/E20451_01/...021/glytt.html


It was suggested above.
 
  


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