While trying to run a GUI installer package, I get this message

Application aborted with exit code 236. The installer is unable to run in graphical mode.

This is a new RHEL 6.3 host

I installed a host of libraries to attempt to resolve the issue. I confirmed that xclock works fine. The same installer works fine on RHEL 5.4 though the application supports only RHEL 6.x and higher.

I ran a strace on the install process. But the file is too large (> 20 MB) to attach here. I have put some lines around where the error occured below. Honestly, the strace did not make much sense to me. If somebody could advise on what I should look for in strace and any insights into the problem, it would be of great help.

strace extract:
3831 mmap(NULL, 37865, PROT_READ, MAP_PRIVATE, 3, 0) = 0x7fddf76ad000
3831 close(3) = 0
3831 open("/lib64/libc.so.6", O_RDONLY) = 3
3831 read(3, "\177ELF\2\1\1\3\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\360\355\1\0\0\0\0\0"..., 832) = 832
3831 fstat(3, {st_mode=S_IFREG|0755, st_size=1912432, ...}) = 0
3831 mmap(NULL, 3741864, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x7fddf7107000
3831 mprotect(0x7fddf7290000, 2093056, PROT_NONE) = 0
3831 mmap(0x7fddf748f000, 20480, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x188000) = 0x7fddf748f000
3831 mmap(0x7fddf7494000, 18600, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x7fddf7494000
3831 close(3) = 0
3831 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fddf76ac000
3831 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fddf76ab000
3831 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fddf76aa000
3831 arch_prctl(ARCH_SET_FS, 0x7fddf76ab700) = 0
3831 mprotect(0x7fddf748f000, 16384, PROT_READ) = 0
3831 mprotect(0x7fddf76b8000, 4096, PROT_READ) = 0
3831 munmap(0x7fddf76ad000, 37865) = 0
3831 brk(0) = 0x1c70000
3831 brk(0x1c91000) = 0x1c91000
3831 open("/usr/lib/locale/locale-archive", O_RDONLY) = 3
3831 fstat(3, {st_mode=S_IFREG|0644, st_size=99158576, ...}) = 0
3831 mmap(NULL, 99158576, PROT_READ, MAP_PRIVATE, 3, 0) = 0x7fddf1276000
3831 close(3) = 0
3831 fstat(1, {st_mode=S_IFCHR|0620, st_rdev=makedev(136, 1), ...}) = 0
3831 open("/tmp/dctm_dmadmin/install_3323/istemp3323186191043/APP_STDERR", O_RDONLY) = 3
3831 fstat(3, {st_mode=S_IFREG|0644, st_size=111, ...}) = 0
3831 read(3, "The installer is unable to run i"..., 32768) = 111
3831 write(1, "The installer is unable to run i"..., 111) = 111
3831 read(3, "", 32768) = 0
3831 close(3) = 0
3831 close(1) = 0
3831 close(2) = 0
3831 exit_group(0) = ?
3323 <... wait4 resumed> [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0, NULL) = 3831
3323 rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
3323 --- SIGCHLD (Child exited) @ 0 (0) ---
3323 wait4(-1, 0x7fff26e6ca9c, WNOHANG, NULL) = 0
3323 rt_sigreturn(0xffffffffffffffff) = 0
3323 rt_sigaction(SIGINT, {0x4507c0, [], SA_RESTORER, 0x7ff68d2de920}, {0x43d060, [], SA_RESTORER, 0x7ff68d2de920}, 8) = 0
3323 write(2, "+ '[' '(' 2 -eq 0 -o 0 -eq 0 -o "..., 48) = 48
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
3323 write(2, "+ cleanupandexit 236\n", 21) = 21
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 write(2, "+ pbl\n", 6) = 6
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 write(2, "+ '[' -z '' ']'\n", 16) = 16
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
3323 write(2, "+ echo\n", 7) = 7
3323 write(1, "\n", 1) = 1
3323 write(2, "+ '[' '(' 0 -ne 1 -a -d /tmp/dct"..., 83) = 83
3323 rt_sigprocmask(SIG_BLOCK, NULL, [], 8) = 0
3323 stat("/tmp/dctm_dmadmin/install_3323/istemp3323186191043", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
3323 rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
3323 write(2, "+ rm -fr /tmp/dctm_dmadmin/insta"..., 60) = 60


Thanks in advance.

What do you mean gui installer program? Can you try this unknown to us app in a command line?

It is a documentum content server installer program and is not supported in the console mode. Tried the same and exits with the error as such

The issue got resolved after installing libXtst.i686 RPM.

Thanks

Many thanks to you, threezerous. It works on Oracle Enterprise Linux 6.5 also

"Hardware Management Pack Installer GUI Requires libXtst.i686 for an Oracle Linux 6.1 System (15766013)

If you want to use the Hardware Management Pack Installer GUI on a system running Oracle Linux 6.1, you need to run the following command to install libXtst.i686:

yum install libXtst.i686
Workaround

Use the console installation mode instead of GUI mode."

http://docs.oracle.com/cd/E20451_01/...021/glytt.html


It was suggested above.